Staff were very friendly and helpful Even remembering our names from last year when we first visited a travel agent for the first time, as I usually arrange holidays myself. Every one of the staff... Voir plus
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Great service from Ellena at Hays travel broughty ferry. Friendly interested and took her time in organising our holiday . Explained what she was doing , all the relevant terms and conditions, wh... Voir plus
L'entreprise a répondu
Having used Hay’s the last few years, it was a no-brainer to return for prices for another river cruise, with Avalon, a 5 star company, whom we travelled with recently for our first ever river cruise.... Voir plus
L'entreprise a répondu
What made this easy was the understanding of the holiday we wanted, the response time but also there was no pressure. We have used Hays broughty ferry a few times now and the staff are not only fanta... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
193 Brook Street, DD5 2AG, Broughty Ferry, Royaume-Uni
- 01382677853
4,9
Excellent
1 k avis
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Staff were very friendly and helpful
Staff were very friendly and helpful
Even remembering our names from last year when we first visited a travel agent for the first time, as I usually arrange holidays myself.
Every one of the staff couldn't be more helpful and we had a few jokes along the process of a further cruise booking.
26 juillet 2026
Just booked another holiday with hay's…
Just booked another holiday with hay's b/ferry been going their for years. Alway's great service. Special thank you to ellena for her help.
19 juillet 2026
Great experience with booking my…
Great experience with booking my holiday to Poland. Vicky was extremely helpful and sorted out my trip. Thank you.
19 juillet 2026
Great advice,help and knowledge to book…
Great advice,help and knowledge to book our cruise. Thanks Holly
26 juillet 2026
booking experience
Holly was very helpful. Found what we were looking for and got us all sorted out, also told us about currency, insurance etc. Great service.
25 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Cheerful and Helpful Agent
24 juillet 2026
Réponse de Hays Travel - Broughty Ferry
Thank you James for your lovely review, we hope you have a fab time on your ambassador cruise, we look forward to hearing all about it. Kind regards Shannon
Amazing service from all the team
Amazing service from all the team! Such great girls, wonderful environment to be in💘💘🤌🤌
23 juillet 2026
Réponse de Hays Travel - Broughty Ferry
Thank you Holly for your lovely review, we hope you have a lovely time to Krakow, we look forward to hearing all about it. Kind regards Shannon
Réponse de Hays Travel - Broughty Ferry
Thank you Gail for your lovely review for Vicky, we hope you have a fab time on your Fred Olsen cruise, we look forward to hearing all about it. Kind regards Shannon
First class service
Clare was exceptionally helpful in organising our holiday with Riviera Travel. Great personal service from staff in local travel agents.
21 juillet 2026
Réponse de Hays Travel - Broughty Ferry
Thank you Mark for your lovely review for Clare, we hope you have a lovely time to Spain, we look forward to hearing all about it. Kind regards Shannon
Great service from Ellena at Hays…
Great service from Ellena at Hays travel broughty ferry. Friendly interested and took her time in organising our holiday . Explained what she was doing , all the relevant terms and conditions, what we needed to consider and ongoing help that would be forthcoming. They ensured we were well looked after including Ace our dog 😁. All in all a great experience 5 out of 5
22 juillet 2026
Réponse de Hays Travel - Broughty Ferry
Hello Rob,
Thank you so much for your lovely review, it was a pleasure serving you and Alison and getting your holiday to Corfu all booked up. I hope you both have an amazing time away and I can't wait to hear all about it when your back! If you need anything in the meantime please do not hesitate to get in touch.
Ellena & Team Hays Travel Broughty Ferry
Holly was very helpful in finding my…
Holly was very helpful in finding my flights and accommodation.
Went that extra mile ( no pun intended) .
21 juillet 2026
Réponse de Hays Travel - Broughty Ferry
Thank you so much for booking with us in store & nice to hear Holly's service was 5*
Réponse de Hays Travel - Broughty Ferry
Thank you for Booking with me, You will Thoroughly enjoy the ship!
Réponse de Hays Travel - Broughty Ferry
Thank you Rachel for your lovely review for Vicky, we hope you have a fab time away on your Marella cruise, we cant wait to hear all about it. Kind regards Shannon
Staff was very informative & helpful
Staff was very informative & helpful. Sorted out any query. Cheerful, chatty but efficient.
18 juillet 2026
Réponse de Hays Travel - Broughty Ferry
Thank you for your lovely review Maureen, we hope you have a fab time on your ambassador cruise, we look forward to hearing all about it. Kind regards Shannon
As always staff are friendly
As always staff are friendly, welcoming and helpful. I felt that my every requirement was catered for and the best deal was searched for. I have used hays for many years and have never been let down and always recommend them to others.
18 juillet 2026
Réponse de Hays Travel - Broughty Ferry
Thank you Neil for your lovely review, we hope you enjoy your Marella cruise when it comes, we look forward to hearing all about it. Kind regards Shannon
Great service would definitely…
Great service would definitely recommend and better price than online.
18 juillet 2026
Réponse de Hays Travel - Broughty Ferry
Thank you Louise for your lovely review for Vicky, we hope you have a lovely time away to Salou, we look forward to hearing all about it. Kind regards Shannon
Réponse de Hays Travel - Broughty Ferry
Thank you for your lovely review for Holly, we hope you have a lovely time on your ambassador cruise, we look forward to hearing all about it. Kind regards Shannon
ELLENA SPENT A LOT OF TIME GETTING…
ELLENA SPENT A LOT OF TIME GETTING EVERYTHING WE WERE WANTING FOR OUR CRUISE INTHE END WE ENDED UP BOOKING 2 CRUISES, AND WAS MOST HELPFUL WHEN WE PHONED THE NEXT DAY TO ADD ON ASSISTED TRAVEL FOR OUR FLIGHTS. WILL BOOK AGAIN THANKYOU.
15 juillet 2026
Very personal service which helped us…
Very personal service which helped us plan and book our break.
8 juillet 2026
Réponse de Hays Travel - Broughty Ferry
Thank you Margaret for your lovely review for Holly, we hope you have a lovey time to Jersey. We are looking forward to hearing all about it. Kind regards Shannon
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