Ava was fantastic from start to finish. She made booking our holiday easy and stress-free, answered all our questions, and was friendly and professional throughout. Thank you for all your help—we're... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ava got me a good deal for a winter holiday within my budget and good flight times, she also used a code and got another £100 off. Well done Ava. I also booked a Cruise for 2028 and she checked and... Voir plus
Caroline was wonderful and discussed what we would like for our next cruise and booked it for us. As always, very supportive.
Fantastic service as usual. I never book anywhere else. All the staff are friendly, helpful and knowledgeable. I booked a holiday with Jemma and had to do a slight change to it. One phone call the nex... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
101-103 High Street, FK1 1ED, Falkirk, Royaume-Uni
- 01324278569
4,9
Excellent
892 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Caroline was wonderful and discussed…
Caroline was wonderful and discussed what we would like for our next cruise and booked it for us. As always, very supportive.
24 juillet 2026
Ava got me a good deal for a winter…
Ava got me a good deal for a winter holiday within my budget and good flight times, she also used a code and got another £100 off. Well done Ava. I also booked a Cruise for 2028 and she checked and called to make sure on my queries before i booked
23 juillet 2026
The agent Victoria was absolutely…
The agent Victoria was absolutely outstanding got me holiday I wanted and the airport also
22 juillet 2026
yes they where very helpfull
21 juillet 2026
Margaret was excellent
Margaret was excellent, very knowledgeable made me feel at ease and comfortable the whole time. Explaining everything as she was booking my holiday.
20 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Adviser spent time looking for our…
Adviser spent time looking for our holiday within our budget.
Friendly and gave good advice. Knowledgeable.
17 juillet 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Jemma took time to look at different…
Jemma took time to look at different cruise options. The final choice is exactly what we want.
8 juillet 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
The staff were very helpful
The staff were very helpful. They tried to get me what I wanted for my holiday. Excellent service.
14 juillet 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 4* review
A helpful knowledgeable assistant due…
A helpful knowledgeable assistant due to her experience, she was able to guide us to choose our resort
14 juillet 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Lovely experience, Ava was very helpful and guided us…
Ava was very helpful and guided us through various options to come up with a holiday that will be a great experience for all our family.
8 juillet 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Jdkk
My experience with Hays was perfect fast service with lots of great customer knowledge
13 juillet 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Staff are friendly and so helpful every…
Staff are friendly and so helpful every time I have gone into this store.
I am 79 years old and do sometimes get
confused with information but your staff go over everything at my pace and all is
sorted. (Still friends )
Going on my 3rd solo holiday this Sunday (thanks to all)
6 juillet 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Always get exactly what we ask for
Always get exactly what we ask for! The staff can’t help you enough. 🙂
13 juillet 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Listened to
Listened to, and responded positively! Answered all our questions, many thanks!
8 juillet 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Ava was fantastic from start to finish
Ava was fantastic from start to finish. She made booking our holiday easy and stress-free, answered all our questions, and was friendly and professional throughout. Thank you for all your help—we're really looking forward to our trip!
8 juillet 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.