I have used this branch for so many years and I can highly recommend the staff for their knowledge and friendliness. Nothing is ever a problem for them ! No rush or fuss! It’s my one stop place to... Voir plus
L'entreprise a répondu
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The staff at Hayes Travel, Jesmond, are so helpful, friendly and attentive. Nothing was a bother for them. I’ll definitely be booking with them more often.
L'entreprise a répondu
Another great experience booking with Amanda at Hays. Always a warm welcome, as a disabled lone traveller it's very reassuring to have all the details sorted. This includes my assisted travel & an exc... Voir plus
L'entreprise a répondu
Really good customer service. Quick to respond , polite and friendly Can always trust and will be using again . Thank you !
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
16 Acorn Road, NE2 2DJ, Jesmond, Royaume-Uni
- 0191 2812345
4,9
Excellent
458 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Fantastic service
Fantastic service, Attention to detail and great customer service by Andrea from start to finish.
11 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Hayes Travel
The staff at Hayes Travel, Jesmond, are so helpful, friendly and attentive.
Nothing was a bother for them. I’ll definitely be booking with them more often.
3 août 2026
Réponse de Hays Travel - Jesmond
Thank you for your wonderful feedback! We are so pleased to hear that our staff were helpful, friendly, and attentive. We look forward to assisting you with your future bookings :)
Excellent service as usual
11 août 2026
Réponse de Hays Travel - Jesmond
Thanks so much! We really appreciate your support and look forward to helping with your next trip
Walked in as a customer and left as a friend !
I have used this branch for so many years and I can highly recommend the staff for their knowledge and friendliness.
Nothing is ever a problem for them !
No rush or fuss!
It’s my one stop place to go when booking a holiday, foreign currency etc
4 août 2026
Réponse de Hays Travel - Jesmond
Thank you so much for your wonderful review! We are delighted to hear that you consistently have such a positive experience with our team. We truly appreciate your loyalty and kind words.
Réponse de Hays Travel - Jesmond
Thank you for the lovely review, we hope you have a great holiday - Team Jesmond
Really good customer service
Really good customer service. Quick to respond , polite and friendly
Can always trust and will be using again .
Thank you !
7 août 2026
Réponse de Hays Travel - Jesmond
Thank you for the lovely review, we hope you have a great holiday - Team Jesmond
Réponse de Hays Travel - Jesmond
Thank you for the lovely review, we hope you have a great holiday - Team Jesmond
Always a great experience when
Always a great experience when
Visiting Amanda and the team at Jesmond
30 juillet 2026
Réponse de Hays Travel - Jesmond
Its always a pleasure to help you with your lovely travel plans . See you again soon. Thanks Amanda :)
Always a lovely experience visiting Hays
Consultant was charming and really helpful. When I wanted to change my hotel booking they were patient and understanding, too.
30 juillet 2026
Réponse de Hays Travel - Jesmond
Thank you for your wonderful review! We're so pleased to hear that our consultant was charming and helpful. We understand that plans can change, and we're glad they were patient and understanding when you wanted to change your hotel booking. We appreciate your kind words. Thank you Amanda
Excellent customer service from Amanda…
Excellent customer service from Amanda at the Jesmond branch
6 août 2026
Réponse de Hays Travel - Jesmond
Thank you for your wonderful 5-star review! We are so pleased to hear that you received excellent customer service from us thanks Amanda :)
As always the service we get from hays…
As always the service we get from hays travel jesmond is second to none.
28 juillet 2026
Réponse de Hays Travel - Jesmond
Thank you so much for your kind words. It is always a pleasure helping you with all your travel plans. Thanks Amanda :)
Great people and help in getting the booking done efficiently.
Friendly service and good staff
19 juillet 2026
Réponse de Hays Travel - Jesmond
Thank you very much for your kind words. Its always a pleasure helping you and your lovely family . You are all going to have a great time . Thanks again Amanda and team Jesmond :)
Chloe was great
Chloe was great. Very patient with our needs and helped us find the right holiday.
17 juillet 2026
Réponse de Hays Travel - Jesmond
Thank you for your kind words it was a pleasure helping you with your travel plans. Thanks Chloe :)
Réponse de Hays Travel - Jesmond
Thank you for your kind words! We appreciate your support and look forward to helping you with your future travels :)
Amanda is an absolute star
Amanda is an absolute star. Sorted out the entire trip in one visit from my vague idea to completed booking. Brilliant.
12 juillet 2026
Réponse de Hays Travel - Jesmond
Thank you for taking the time to share such a lovely review . It's always a pleasure to help you with your lovely travel plans. Thanks Amanda :)
Great service from Amanda
Another great experience booking with Amanda at Hays. Always a warm welcome, as a disabled lone traveller it's very reassuring to have all the details sorted. This includes my assisted travel & an excellent exchange rate on euros. I keep returning to Hays because I'm really happy with the certainty that everything is is taken care of & I can relax & just look forward to my holiday.
7 juillet 2026
Réponse de Hays Travel - Jesmond
Thank you so much for your lovely comments. Its always a pleasure to help you with your travel plans Amanda :)
A friendly and very informative…
A friendly and very informative conversation, all aspects of requirements/ needs/ wishes were covered and well explained. Very efficient and professional. Cruise successfully booked
30 juin 2026
Réponse de Hays Travel - Jesmond
Thank you for your kind words it was a pleasure helping you with your lovely cruise plans. Your going to have a great time Thanks Amanda :)
Réponse de Hays Travel - Jesmond
Thank you so much for your review! Thanks amanda
It’s always a pleasure coming into your…
It’s always a pleasure coming into your Jesmond branch to book a holiday. Chloe, your branches newest recruit is definitely keeping up the high standards. See you soon to pick up our tickets.
25 juin 2026
Very friendly staff .
Very friendly staff .
Staff willing to help with all details and helpful advice and always with a smile .
26 juin 2026
Réponse de Hays Travel - Jesmond
Thank you for your kind words its always a pleasure to assist you with your lovely travel plans. Thanks Amanda :)
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