The agent was very helpful, listened to us with care and helped us find exactly what we were hoping for. When the system failed to accept our booking she phoned Jet2, and patiently dictated all the i... Voir plus
L'entreprise a répondu
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Called into the Pickering office. All the staff are so welcoming, efficient and give excellent customer service. We were looked after by Keiran today,who was very helpful, with finalising our holiday... Voir plus
L'entreprise a répondu
Katherine is always helpful and patient with us She had to contact head office who were also quick and helpful All the staff at Pickering are a great team
L'entreprise a répondu
We have always booked our holidays with Ryedale Travel and when it was taken over by Hayes Travel and have always found the staff very friendly and helpful. Nothing is too much trouble. it is very go... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
14 Market Place, YO18 7AA, Pickering, Royaume-Uni
- 01751 472615
5,0
Excellent
774 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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First Class
We enjoyed excellent customer service as usual, informative and engaging. We were able to book our entire trip with ease.
17 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Friendly
Friendly, knowledgeable staff, very clear information, going the extra mile for customers
16 juillet 2026
Réponse de Hays Travel - Pickering
Thank you for your kind comments and appreciate you always booking with us.
Many thanks
Kellie
Réponse de Hays Travel - Pickering
Thank you
Nick
The sales assistant (Kellie) was very…
The sales assistant (Kellie) was very helpful knowledgeable professional and enhanced the holiday booking procedure.
All good.
5 juillet 2026
Réponse de Hays Travel - Pickering
Thank you for your kind comments. I hope Puerto Mogan is just as lovely this time!
Thank you
Kellie
everthing great
14 juillet 2026
Réponse de Hays Travel - Pickering
Many thanks for your kind review.
I hope you enjoy Sorrento.
Thank you
Kellie
Great as always
Katherine is always helpful and patient with us
She had to contact head office who were also quick and helpful
All the staff at Pickering are a great team
12 juillet 2026
Réponse de Hays Travel - Pickering
Thank you for your comments I hope you have a great holiday
Many thanks Katherine
Réponse de Hays Travel - Pickering
Thank you for your kind comments - Kieran
Called into the Pickering office.
Called into the Pickering office.
All the staff are so welcoming, efficient and give excellent customer service. We were looked after by Keiran today,who was very helpful, with finalising our holiday arrangements. A credit to the team.
11 juillet 2026
Réponse de Hays Travel - Pickering
Thank you so much for your kind comments and I hope you enjoy your next holiday with us - Kieran
Speedy and efficient…
Caroline was most speedy and efficient when booking my holiday, as are all the staff at Hays Travel, Pickering.
9 juillet 2026
Réponse de Hays Travel - Pickering
Thank you for your kind comments - Caroline
Great company
Great company, had great service, but was annoyed asi ( fiona Davis) placed order, booked holiday, paid deposit with my card and used my phone and email, but like this message all correspondence after that was addressed to Mr k Davis !!
2 juillet 2026
Réponse de Hays Travel - Pickering
Thank you for your comments,
Many thanks Caroline
Easy to get an appointment
Easy to get an appointment, pleasant and informative member of staff in Pickering office ( Caroline).
8 juillet 2026
Réponse de Hays Travel - Pickering
Thank you for your kind comments and booking with us - Caroline
Great team of knowledge and experience…
Great team of knowledge and experience .
Could not do this without you
Thank you Kathrine .
30 juin 2026
Réponse de Hays Travel - Pickering
Thank you for your kind comments - Katherine
The agent was very helpful
The agent was very helpful, listened to us with care and helped us find exactly what we were hoping for.
When the system failed to accept our booking she phoned Jet2, and patiently dictated all the information again, successfully.
7 juillet 2026
Réponse de Hays Travel - Pickering
Thank you very much for your kind comments, hope you have a lovely time cheers Katherine
Staff are so helpful and friendly…
Staff are so helpful and friendly nothing is too much trouble for them
2 juillet 2026
Réponse de Hays Travel - Pickering
Thank you for your kind review and booking with us again.
Kind Regards
Caroline
Kellie was very helpful
Kellie was very helpful, friendly and informative when we made our booking, Kieron offered us a drink which was a nice touch.
3 juillet 2026
Réponse de Hays Travel - Pickering
Thank you for your kind review! I hope you enjoy Montenegro.
Many thanks
Kellie
Excellent friendly service.
Excellent friendly service.
Go above and beyond to help you find your dream holiday
25 juin 2026
Réponse de Hays Travel - Pickering
Thank you, hope you have a great holiday cheers Katherine
Pickering Branch…
We have always booked our holidays with Ryedale Travel and when it was taken over by Hayes Travel and have always found the staff very friendly and helpful. Nothing is too much trouble. it is very good that the staff do not change and know you as soon as you go through the door which makes it seem very personable.
1 juillet 2026
Réponse de Hays Travel - Pickering
Thank you for your lovely comments, hope you have an amazing cruise, cheers Katherine.
Réponse de Hays Travel - Pickering
Thank you for your kind comments and I hope you enjoy your cruise - Kieran
Had fun booking our holiday
Caroline was great, very professional and knowledgeable. We had a fun time booking our holiday. We were offered lots of choices, and given information about airport parking and currency options. We will happily return to book our next holiday. 😀
28 juin 2026
Réponse de Hays Travel - Pickering
Thank You for your kind review. Lovely to book your holiday.
Kind Regards
Caroline
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