We were given the best choice of the holiday we wanted and a great deal. Alisa ( from the Rustington Travel agency), who was dealing with our chosen holiday, gave us very good advice and was very hel... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Jo was absolutely brilliant. Listened to was our requirements were and booked our flights. She identified that I might assistance at the airports and arranged that too. We will certainly be back for... Voir plus
L'entreprise a répondu
Everyone at Hayes Rustington are superb. Extremely knowledgeable and friendly I have booked two more holidays with them for next year Only sad that you are unable to offer golf packages THANK... Voir plus
L'entreprise a répondu
Wanted to take my grandson on his first holiday, got some brochures, but it was a mind field so popped into Hays Travel and they were so helpful, making things easy for us and getting the best flight... Voir plus
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À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
111 The Street, BN16 3DP, Rustington, Royaume-Uni
- 01903 868810
4,9
Excellent
903 avis
Demande des avis aux clients
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The manager Sarah was amazing she…
The manager Sarah was amazing she helped us out throughout the booking 10/10
19 juillet 2026
gift voucher
I just needed a gift voucher. ALlisa explained its a bit of a long process. So I could go to work Alisa did all the paper work and did the payment over the phone. Then as I worked near by she popped in with my voucher. Very good service.
11 juillet 2026
I had already done my research
I had already done my research, and only needed prices to make the decision. I left the details and asked for prices to be emailed to me when they had time. This was done within 24 hours. Popped back to book a day or two later with no issues.
I found the staff to be kind friendly and helpful. This was a massive improvement from the last time I enquired about a holiday with them.
11 juillet 2026
Really lovely lady helped us to get the…
Really lovely lady helped us to get the holiday we wanted . She showed us everything to exoect and all the apps that would be helpful
17 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Lovely
Lovely , Alisa from the Rustington branch was very knowledgeable and helpful. We were made to feel very comfortable and not rushed on our visit.
17 juillet 2026
Réponse de Hays Travel - Rustington
Helen Harrold-Bairstow,
Thank you for your wonderful review! We're so pleased to hear that our team member was knowledgeable and helpful, and that you felt comfortable and unhurried during your visit.
Kind Regards
Hays Travel
The staff are very friendly and…
The staff are very friendly and knowledgeable.
They go out of their way to get you the best deal.
14 juillet 2026
Réponse de Hays Travel - Rustington
Michael,
Thank you for your wonderful feedback! We are so pleased to hear that our staff were friendly and knowledgeable, and went out of their way to get you the best deal. We truly appreciate your kind words.
Kind Regards
Hays Travel
Helpful, face-to-face advice
Helpful, face-to-face advice enabled us to make a booking straight away.
14 juillet 2026
Réponse de Hays Travel - Rustington
Ray,
Thank you for your wonderful review! We are so pleased to hear that our face-to-face advice was helpful and enabled you to make a booking straight away. We appreciate your kind words!
Kind Regards
Hays Travel Rustington
Do not book a holiday with this place
Do not book a holiday with this place , I booked a holiday with my friend and couldn’t attend anymore I was told my ticket couldn’t be sold to anyone else without my consent by these people and they allowed the friend I was going with to transfer the holiday without my consent and I lost all the money after being told it could not be sold without my consent the staff were rude and had no empathy at all do not risk booking a holiday with this Company
14 juillet 2026
Avis spontané
Réponse de Hays Travel - Rustington
Good morning Lily,
As explained before, any and all decisions regarding the booking MUST be decided by the lead passenger as can be seen in our booking conditions from when the holiday was booked. Any monies exchanged privately are outside of our control and should be resolved between the passengers.
Kind regards,
The Rustington Team
Always great service
Always great service. Friendly and helpful staff. Hays takes the pressure out of booking a holiday.
9 juillet 2026
Réponse de Hays Travel - Rustington
Debbie ,
Thank you for your wonderful feedback! We are so pleased to hear that our team provides great service and that you find our staff friendly and helpful. We appreciate you choosing us to take the pressure out of booking your holiday!
Kind Regards
Hays Travel Rustington
Jo was absolutely brilliant
Jo was absolutely brilliant. Listened to was our requirements were and booked our flights. She identified that I might assistance at the airports and arranged that too.
We will certainly be back for future bookings
5 juillet 2026
Réponse de Hays Travel - Rustington
Ruth Hughesdon,
Thank you for your fantastic review! We are so pleased to hear that our team listened to your requirements and provided excellent assistance, including arranging airport support. We look forward to helping you with future bookings!
Kind Regards
Hays Travel Rustington
We were given the best choice of the…
We were given the best choice of the holiday we wanted and a great deal. Alisa ( from the Rustington Travel agency), who was dealing with our chosen holiday, gave us very good advice and was very helpful.
The manner of which was very professional and will certainly be using Hays in the future.
5 juillet 2026
Réponse de Hays Travel - Rustington
Christopher J,
Thank you for your wonderful 5-star review! We are so pleased to hear that you received excellent advice and professional service. We look forward to helping you with future holidays.
Kind Regards
Hays Travel Rustington
The staff are wonderful and Jo who…
The staff are wonderful and Jo who managed our booking is efficient and lovely and bubbly who made our booking easy. Many 😊 thanks 🌟
10 juillet 2026
Réponse de Hays Travel - Rustington
Miss K Barrett,
Thank you for your wonderful feedback! We are so pleased to hear that your booking process was made easy and that you found our staff to be efficient and lovely.
Kind Regards
Hays Travel Rustington
Sarah L was so knowledgeable and took…
Sarah L was so knowledgeable and took her time exploring different options and airports for us. We booked a lovely holiday that day
11 juillet 2026
Réponse de Hays Travel - Rustington
MELANIE COLE,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was knowledgeable and took the time to find you a lovely holiday.
Kind Regards
Hays Travel Rustington
I have booked many times at Hays Travel…
I have booked many times at Hays Travel and have always found the experience to be an enjoyable one. In particular Jacob at Rustington branch who has always gone the extra mile, when arranging sometimes a complicated package for me , much appreciated.
I thoroughly recommend Hays.
7 juillet 2026
Réponse de Hays Travel - Rustington
Graham,
Thank you for your wonderful review! We are so pleased to hear that you consistently have an enjoyable experience with us, and that our team goes the extra mile to arrange your packages. We truly appreciate your recommendation.
Kind Regards
Hays Travel Rustington
The lady is Alisa she listened
The lady is Alisa she listened. And understands r
That I am a first time on my own and she explained everything.
7 juillet 2026
Réponse de Hays Travel - Rustington
Margaret,
We are so pleased to hear that our team member provided such clear and helpful explanations. Thank you for sharing your positive experience with us!
Kind Regards
Hays Travel Rustington
Very good travel firm very helpful we…
Very good travel firm very helpful we managed to book a lovely cruise
7 juillet 2026
Réponse de Hays Travel - Rustington
Shirley Moore,
Thank you so much for your wonderful feedback! We are so pleased to hear that you found our team helpful and that we were able to assist you in booking such a lovely cruise. We hope you have a fantastic trip!
Kind Regards
Hays Travel Rustington
Réponse de Hays Travel - Rustington
Carol Tyler,
Thank you for your wonderful review! We are so pleased to hear that our team was welcoming and extremely helpful during your visit.
Kind Regards
Hays Travel Rustington
2027 holiday o and Jacob worked really hard to find…
Jo and Jacob worked really hard to find a 2 centre holiday for us all booked for 2027
5 juillet 2026
Réponse de Hays Travel - Rustington
Christine Dalmon,
We're so glad our team could arrange your fantastic 2027 holiday! We appreciate your kind words.
Kind Regards
Hays Travel Rustington
Everyone at Hayes Rustington are…
Everyone at Hayes Rustington are superb. Extremely knowledgeable and friendly I have booked two more holidays with them for next year
Only sad that you are unable to offer golf packages
THANK YOU RUSTINGTON
Gail xx❤️
26 juin 2026
Réponse de Hays Travel - Rustington
Donald Williams,
Thank you so much for your wonderful review! We are delighted to hear you've had such a positive experience with us and have booked more holidays. We appreciate your feedback regarding golf packages and will certainly take it into consideration.
Kind Regards
Hays Travel
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