Hays Travel - Yate Avis 

We knew where we wanted to go just didn't know the hotel. Jo our sales rep went through loads of hotels until we found one we liked. Booking the holiday was then a breeze, Jo went through all our options and she was so helpful. I will be recommending Hays Travel to my friends and family. Thank you.

The service i recieved was perfect and very helpful in the booking for our holiday

Following the death of my wife in January and the need to cancel our planned holiday in September, Cat at your Yate office was so kind and helpful it encouraged me to book a holiday through you for 2027. Cat once again helped me with the booking with clear and helpful advice and with genuine sympathy and support after the loss I have suffered. I cannot thank her enough.

Lovely Staff, very helpful and friendly. Wasn't booking a brochure holiday so downside is those in shop can't book flights or hotels they have to ring another office who do that which means long wait or leaving information and them calling you back. It was all done very professionally and very happy with arrangements

I made a trip to my local Hayes in Yate, South Gloucestershire. Very helpful in processing a travel gift card. So nice to be face to face, rather than online. Answered all my questions. Thankyou

Polite and Very helpful in sorting things I needed help with

Isabel was friendly and efficient. She understood our needs and was very helpful in finding the right break for us

Great coustermer service. Informative and polite. All our questions answered and helpful with our medical requirements. Thanks

Sharon was fab! Listened to our requirements and pulled it off! Process was easy and quick to book and pay. Thank you so much!

Helpful, friendly service and everything explained to us clearly. We have never booked a cruise before and thanks to Emily we came away feeling contented and excited!

Catalina was very helpful (and patient!)with my recent booking.

Rebecca was very helpful she explaned every think to us.she helped us fill out some forms and made me and my wife very welcome in your office at yate.

As usual fast friendly and knowledgable service

We had excellent service ,the reason we keep coming back .

Very helpful and friendly

People very helpful and knowledgeable.very patient and nothing was too much trouble

As always the staff at Hayes travel were amazing.
Their knowledge was amazing and able to make the recommendations we needed.
Sharon was very patient and allowed us time to pick the perfect holiday.

Rebecca was professional, helpful and very knowledgeable when booking cruise for 2028. Hays Travel price matched another quote to secure business which in my opinion was brilliant customer service by retaining local clients. Communication and access face to face is excellent and would highly recommend.

Cat was brilliant throughout the whole process. She was really helpful, answered all my questions, and made everything easy to understand. She also went out of her way to get me booked onto the same flight as my friend for their wedding, which I really appreciated. Great customer service from start to finish, everything was explained clearly and nothing was too much trouble.