Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Total rip off. Ordered a climbing harness and paid $20 for shipping. A week later UPS comes up with an additional $32 before delivery. When I questioned Inwild, they stopped responding. So no climbing... Voir plus

Noté 5 sur 5 étoiles

Ho acquistato degli scarponi da trekking La Sportiva. Prezzo più conveniente del mercato, spedizione pressoché immediata, consegna in meno di due giorni lavorativi. Direi che tutti i requisiti fond... Voir plus

Noté 5 sur 5 étoiles

Negozio online estremamente conveniente e rapido nella spedizione; nessun intoppo durante le fasi di spedizione/consegna del pacco ricevuto in tempi brevi. Grazie, alla prossima

Noté 5 sur 5 étoiles

Die sind echt super!! Ausgezeichneter Preis und schnelle Lieferung UND ein ausgezeichneter Kundenservice mit schnellem Ersatzteil, nachdem beim rucksack eine Schnalle gebrochen ist!! EN: Very good,... Voir plus


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

226 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 78 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Total rip off

Total rip off. Ordered a climbing harness and paid $20 for shipping. A week later UPS comes up with an additional $32 before delivery. When I questioned Inwild, they stopped responding. So no climbing harness or refund. Thieves!

4 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Molto seri

Molto seri. Prezzi delle occasioni concorrenziali. User experience su sito e acquisto positiva. Velocità di consegna elevata.

14 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Order never delivered - refund after 5,5 months of emails with customer care

We ordered a backpack in November 2025 and never received it. We were told it was returned to Inwild because unable to deliver to us and that is the only thing we've been hearing over the past 5 months. No tracking info, only 'we will check' or 'we have forwarded your email internally', always several working days after our message (and we've been following up very often!).
Really dissapointed in the service, follow up of orders, customer service, ...
After 5,5 months and countless emails we have received a refund ("we already tranferred the refund" was the message), without further explanation. Would not recommend this webshop at all.

12 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Inwild

Negozio online estremamente conveniente e rapido nella spedizione; nessun intoppo durante le fasi di spedizione/consegna del pacco ricevuto in tempi brevi. Grazie, alla prossima

28 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Ho acquistato degli scarponi da…

Ho acquistato degli scarponi da trekking La Sportiva. Prezzo più conveniente del mercato, spedizione pressoché immediata, consegna in meno di due giorni lavorativi.

Direi che tutti i requisiti fondamentali sono stati soddisfatti al meglio

20 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Top!

Consegna merce a meno di 24h dall’ordine. Tutto perfettamente imballato e a un ottimo prezzo

1 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

DO NOT ORDER FROM HERE IF OUTSIDE THE EU

I recently placed an order for an item I could have bought in the US but which was discounted on this website and "appeared" to be cheaper even with intenrational shipping. However, upon delivery I was asked to pay over $100 to have the item delivered, which was never clearly stated when I checked out and ended up making the item even more expensive than had I ordered directly from anyone in the US. I refused the parcel initially as I tried to negotiate with the customer service and understand even why the customs charge was being applied. When they finally got back to me days later to say that they would not help at all with the customs charge and that "their website states that customs duties MAY be charged and were the responsibility of the customer" I offered to pay the customs fee if they could reroute the package back to me. Instead they allowed the package to be returned to them and instead of issuing a full refund, only issued a partial refund with over $130 missing, which is beyond what the stated shipping charge even was. I just want to have them ship the item back so that I am not paying for an item I never received but so far they have refused to work with me on resending the item. If they know customs duties are going to be applied for international shipments they need to state this clearly in their website so a customer can consider this charge when checking out and not be surprised by it later. HORRIBLE CUSTOMER SERVICE And SCAMMY WEBSITE!!!

If I could give 0 stars I would. Again my main qualm is the wording of "MAY BE" charged a customs charge rather than a definitive, "YOU WILL BE" charged. The fact that this is not clear makes it a HUGE surprise to the customer and their lack of accountability for misrepresenting this information is what myself and numerous other customers have issue with. In addition, the item I ordered should have not been subject to as high of a customs charge and there was absolutely no transparency as to how this was calculated. Until these systemic issues are fixed, this company is a complete scam, probably getting some kickback from UPS.

27 mars 2026
Avis spontané
Logo de Inwild

Réponse de Inwild

Dear customer,

Thank you for your feedback.

We are concerned to read your statements describing our company as a “scam.” We must clearly state that such allegations are unfounded and inaccurate. We are a legitimate business operating transparently and in full compliance with all applicable regulations. Publicly labeling a company as fraudulent without factual basis is a serious matter and may have legal consequences.
Regarding your order, we would like to reiterate that, prior to purchase, our website clearly indicates that shipments outside the EU may be subject to customs duties and import taxes. These charges are determined exclusively by the destination country’s customs authorities and are entirely outside of our control. For this reason, they are correctly described as charges that may apply, as they are not imposed by us nor predictable in advance.
As is standard with international shipping, customs fees must be paid within the timeframe established by the courier. In your case, the parcel was already in the return process by the time you confirmed your willingness to pay, and at that stage rerouting is not possible under courier policies.
Once the parcel was returned to us, a refund was issued in accordance with our terms and conditions. The deducted amount reflects return shipping costs and handling fees incurred due to the refusal of the shipment.
We understand that unexpected customs charges can be frustrating. However, we cannot accept claims that misrepresent our business practices or suggest misconduct where none has occurred.

Kind Regards
Inwild Team

Noté 5 sur 5 étoiles

Acquisto soddisfacente

Acquisto soddisfacente. La ditta è stata seria, affidabile, veloce nella spedizione. La consiglio e penso di acquistare ancora in futuro

2 février 2026
Avis spontané

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