Delivered quickly, and all items were packaged securely. I compared prices across the three Makita power tools I needed and found this company to be the most competitive. Excellent service from start... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
A cordless Milwaukee lawn mower kit was ordered and delivered the next day, great service. Unfortunately the mower was damaged, one front wheel being bent outwards, and the carton underneath showed... Voir plus
L'entreprise a répondu
I spoke to Emily by telephone to order one of the Ryobi kits that was on offer by ITS at an attractive price. Emily was extremely pleasant and helpful during our conversation and arranged for the ord... Voir plus
L'entreprise a répondu
I placed an order with many items, several that I knew were out of stock and awaiting delivery. I received the in-stock items the next day and was kept informed of delivery of the outstanding items. L... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'outillage
- Vendeur de machines de construction
- Magasin de bricolage
- Magasin d'articles de loisirs
- Outilleur-ajusteur
- Magasin de matériel pour le travail du bois
Écrit par l'entreprise
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Écrit par l'entreprise
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Coordonnées de contact
D C One Edinburgh Way, CM20 2BN, Harlow, Royaume-Uni
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4,8
Excellent
59 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
After a delivery that wasn't the best…
After a delivery that wasn't the best we are back to the level of service we are used to. Never did get the commitment from the earlier issue but we continued to place orders.
22 août 2026
There was an offer on that I didn't receive
There was an offer on that, if I bought the items I actually purchased, I would have x3 milwaukee levels free with my purchase. I purchased these products in one on the understanding I would have these free. Unfortunately, I did not receive the free levels. Had I known I would not have had these, I would not have paid to have all these tools at once. I would be grateful if this could be looked into
22 août 2026
Very smooth purchasing experience items…
Very smooth purchasing experience items delivered quicker than I anticipated very slight issue with packaging that was remedied straight away
22 août 2026
Excellent customer service sorted out a…
Excellent customer service sorted out a delivery problem due to dpd incompetence.
22 août 2026
I ordered a Milwaukee crisper and it…was as explained
I ordered a Milwaukee crisper and it was very easy to sort and delivery was as explained a vert good service would use again no doubt
22 août 2026
Great price and very quick delivery-…
Great price and very quick delivery- highly recommended
22 août 2026
Some of the tools are cheaper than…
Some of the tools are cheaper than other shops but you have to be careful as prices are shown without vat wich is sometimes misleading until you check the basket
17 avril 2026
Great price and delivery as advised
21 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Great service explined all the features…
Great service explined all the features of DeWalt cordless grinders to enable me to choose the right model for my needs
22 août 2026
Réponse de ITS
Hi Rob,
Thank you for taking the time to leave such great feedback.
I’m pleased we could explain the DeWalt cordless grinder features and help you choose the right model for your needs.
Lauren
Good price quick delivery all good
22 août 2026
Réponse de ITS
Hi Timothy,
Thanks so much for your feedback – we're glad to hear you were happy with the price and quick delivery.
If you need anything else, just let us know.
Lauren
Réponse de ITS
Hi Jeff,
Thank you for your kind feedback about our service and for taking the time to let us know about order.
We're pleased to hear you received good service.
If you need any assistance in the future, please let us know.
Lauren
Réponse de ITS
Thank you so much for the lovely 5-star review! ⭐
We’re really pleased to hear your order arrived quickly and that you’re happy with the range of tools we have available.
Thanks again for choosing ITS, we really appreciate your support and hope to see you again soon 😊
Lauren
Réponse de ITS
Good afternoon,
Thank you so much for your star 5* review! So pleased that you are happy with the service and our delivery 🙂
Looking forward to seeing you shopping with us again soon
Would recommend trying this company
Excellent product, good price, fast efficient delivery.
Never used this company before but will definitely use again and recommend.
22 août 2026
Réponse de ITS
Good afternoon Nicholas,
Thank you so much for taking the time to leave us some feedback and for the amazing 5* star rating! We’re thrilled to hear that you had a great experience us with our products and delivery.
We are looking forward to seeing you shopping with us again soon
Great shop easy to find what I wanted
22 août 2026
Réponse de ITS
Hi Olly,
Thank you for your five-star review.
It's great to hear that you found exactly what you were looking for.
Réponse de ITS
Hi Valentin,
Thanks so much for your feedback – really glad to hear you're happy with your order!
If you need anything else, just let me know.
Great service
Great service
Competitively priced and very quick delivery
Received my item next day
Many thanks will buy from
you again
22 août 2026
Réponse de ITS
Hi Ned,
Thank you for your kind feedback.
I'm pleased to hear you were happy with the price, service and next-day delivery. We look forward to serving you again.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.