A cordless Milwaukee lawn mower kit was ordered and delivered the next day, great service. Unfortunately the mower was damaged, one front wheel being bent outwards, and the carton underneath showed... Voir plus
L'entreprise a répondu
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Delivered quickly, and all items were packaged securely. I compared prices across the three Makita power tools I needed and found this company to be the most competitive. Excellent service from start... Voir plus
L'entreprise a répondu
I recently purchased an item from ITS and had a few inquiries along the way. Emma was extremely helpful, friendly and professional throughout, and made everything very straightforward. I really app... Voir plus
L'entreprise a répondu
I spoke to Emily by telephone to order one of the Ryobi kits that was on offer by ITS at an attractive price. Emily was extremely pleasant and helpful during our conversation and arranged for the ord... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'outillage
- Vendeur de machines de construction
- Magasin de bricolage
- Magasin d'articles de loisirs
- Outilleur-ajusteur
- Magasin de matériel pour le travail du bois
Écrit par l'entreprise
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Écrit par l'entreprise
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Coordonnées de contact
D C One Edinburgh Way, CM20 2BN, Harlow, Royaume-Uni
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4,8
Excellent
59 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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First class service
First class service, good price, I’m a DeWalt tradesman products excellent as always
24 août 2026
Easy to order and very quick delivery
Easy to order and the item as per description arrived the next day.
25 août 2026
Overall a excellent service from a easy…
Overall a excellent service from a easy to use website, great communication and super fast delivery with very competitive prices. A very happy customer
25 août 2026
I've used ITS before and found the…
I've used ITS before and found the pricing competitive, with good delivery and emails confirming the order and delivery status. The 2 Unilites were in stock, so I was only without a torch for 2 days.
25 août 2026
It was an easy transaction from start…happy shopping experience.
It was an easy transaction from start to finish including delivery, will certainly be using again thanks.
25 août 2026
Found what I wanted at a great price.
Found what I wanted at a great price. Delivered as promised and well packed and safe.
25 août 2026
Brand new Festool wasn’t working
Brand new Festool wasn’t working ! They give me wrong information about delivery days ! Delivery delays because of this ! Have to wait another week just because unprofessional workers they employ! And when I ask for compensation they refused!
Scam won’t recommend this guys , there are more professional company’s and they offer compensation if they make a mistake or something like this !
27 août 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Sensible price and straightforward…
Sensible price and straightforward delivery. Too early to talk about product performance, but past experience has been positive
25 août 2026
Réponse de ITS
Hi Charles,
Thank you for taking the time to share your feedback.
We're pleased to hear that you found the price sensible and the delivery straightforward. We hope the product performs well for you too.
An excellent tool and a perfect service.
The service I received from ITS was second to none. I needed a powerful enough cordless drill and ITS was so pleased to help.
25 août 2026
Réponse de ITS
Thank you for your 5-star review.
We’re pleased you were happy with the advice and service you received, and that you found the perfect cordless drill for your needs.
We look forward to serving you again soon 🙂
Sophie
I just think ITS is a well-run business…
I just think ITS is a well-run business and are easy to trade with
25 août 2026
Réponse de ITS
Hi Mark,
Thank you for your kind feedback. It’s great to hear that you find ITS well-run and easy to trade with.
We really appreciate you taking the time to let us know.
Réponse de ITS
Hi Ross,
Thank you for your kind feedback.
It’s great to hear that you were pleased with our service and the speed of our email communication.
Brilliant Service
Well impressed with the tree loppers,although pricey,worth the money and a good investment. Brilliant service from ITS,delivered next day. Would recommend this company.
24 août 2026
Réponse de ITS
Hi Carol,
Thank you for your brilliant feedback.
We're delighted to hear you're pleased with the tree loppers and our next-day delivery service. It's great to know you feel they were a worthwhile investment.
Thank you for recommending ITS 🙂
Sophie
Delivered as soon as stock was…
Delivered as soon as stock was available.
Good price.
Great transaction.
25 août 2026
Réponse de ITS
Thank you for this great 5* review Alan! We hope you have a great weekend - Fraser
Excellent customer service from ITS
I recently purchased an item from ITS and had a few inquiries along the way. Emma was extremely helpful, friendly and professional throughout, and made everything very straightforward.
I really appreciate the excellent customer service and the way she dealt with all my questions. It made the whole experience very positive.
I’m very happy with my experience with ITS and will definitely be buying from them again in the future. I would also have no hesitation in recommending ITS to others.
A big thank you to Emma for all her help — excellent service!
28 août 2026
Avis spontané
Réponse de ITS
Hi Andrei,
Thank you for taking the time to share such kind feedback.
We’re delighted to hear that Emma provided helpful, friendly and professional support throughout your purchase. Your comments are greatly appreciated.
We look forward to welcoming you back to ITS in the future 🙂
Thanks
The best price and service
25 août 2026
Réponse de ITS
Hi Roman,
Thank you for taking the time to leave us some feedback, along with an amazing 5* review!
We’re pleased to hear you were happy with the price and service.
Réponse de ITS
Hi Andrew,
Thank you for your great feedback.
We're really pleased to hear you were happy with the price and very quick delivery.
If you need anything else, just let us know.
Excellent product
Delivery-Went to wrong house!, didn't ring bell, we were in!
Product excellent for price, really lightweight
24 août 2026
Réponse de ITS
Good Afternoon Anne,
Thank you for taking the time to provide us with this 1* review and feedback.
We are really sorry to read DPD let us both down and did not deliver thsi order correctly. I can assure you we will ensure this feedback is passed directly to the driver who let us down.
However, it is great to see you are enjoying your items. If you need anything else please do let us know and we will be on hand to help in any way we can.
Have a great weekend!
Order on phone very good assistant…
Order on phone very good assistant order the items for me as one was out of stock kept me informed as and when it was due for delivery put both orders together and sent as one well done thank you NIGEL
25 août 2026
Réponse de ITS
Hi Nigel,
Thank you for your kind feedback.
I’m pleased we could keep you updated and combine both orders for delivery.
I’ll pass your thanks on to the assistant who helped you.
Great buying experience,very prompt…
Great buying experience,very prompt service,will definitely buy again from this company.Would highly recommend.
24 août 2026
Réponse de ITS
Hi Sean,
Thank you for taking the time to share your feedback.
We're pleased to hear you had a great buying experience and found our service prompt. We really appreciate your recommendation and look forward to serving you again.
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