Millets - Fareham Avis 

623
TrustScore 5 sur 5

4,8

80/82 Osborne Mall, PO16 0PW Fareham, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Your Fareham manager , Laura, went out of her way to source a 42ltr 3 way Cool Box for us , helping us to conduct the order online and so gaining a nice sale for Millets . In doing so ensured two ve... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent, friendly service. I called in this afternoon to see what was available for leather belts. There were none obvious so I asked the staff at the desk. The response was excellent, the man immed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Needed a pair of certain walking boots (seen online) but none in stock, Lauren went out of her way to find them locally and arrange for them to made available within a few days wait. She went over an... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Walking boots great value and have used shop before. Must admit was disappointed with actual service, wasn’t spoken to, except when she was talking into radio and said “size 7” and as she didn’t even... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping

À propos de Millets - Fareham

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

  • 80/82 Osborne Mall, PO16 0PW, Fareham, Royaume-Uni

  • 01329 553088

4,8

Excellent

TrustScore 5 sur 5

623 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(623)

5 729 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service from Connor

Lovely service and advice from Connor. I hadn’t bought new walking boots in quite a while so his assistance was invaluable. Very pleasant too!

31 décembre 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Connor was exceptionally patient and helpful.

28 décembre 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

I was after a waterproof, warm coat

I was after a waterproof, warm coat.
I asked the lady assistant for information & any recommendations as she was very informative & helpful on a previous visit to milletts in Fareham.
As expected I was glad I'd asked her as it narrowed down what coats to look at & she's always very jolly & polite.

9 décembre 2024
Avis spontané
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Réponse de Millets - Fareham

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Lauren in great help

I have been meaning to write a review for Lauren for some time now. I have been served by Lauren on many occasions, she is an excellent member of your team who goes out of her way to ensure I have been looked after and my shopping needs met each time. The purchases I have made have been excellent and just what I needed, the last two things being a decent pair of Scarpa boots and sealskin gloves - Thanks for all your help

3 décembre 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very good in store staff who paid…

Very good in store staff who paid attention and were knowledgeable about the product. The salesperson made a sale, rather than milling around as is useful for many retail staff today. Good Friday deals made for a good price on today's purchase.

9 novembre 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent service and really helpful…

Excellent service and really helpful and knowledgeable staff. Both Connor and Owen deserve praise…

19 octobre 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Wonderful in store service from Lauren…

Wonderful in store service from Lauren who was very knowledgeable and helpful in choosing the best walking shoes for us and Owen for running back and forward picking various styles and sizes. They were short staffed with only two people in that day, but still gave us their time and attention Thanks

4 octobre 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great shop

Great shop. With a wide range of products. Staff always helpful, they also give extra discounts, when you show your Defence Discount Card. Helping veterans and our Armed forces. Any Company that does that gets my vote. And should be supported. Well done Millets

5 octobre 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Friendly and attentive staff offered…

Friendly and attentive staff offered great advice

25 septembre 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Spot on

Bought some walking boots today. The lad helping me was so knowledgeable and wasn’t doing the ‘hard sell’. Genuinely wanted me to be happy with them. The girl who served me behind the counter was so friendly (and funny). What a great workforce. I hope their pay reflects that! Thanks guys. 🥾

10 septembre 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Sleeping bags "explained".

The website is ok, but there is no substitute for getting things explained and being able to look before buying....

7 septembre 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Thank you to the young man who helped…

Thank you to the young man who helped me choose my walking boots. First class service. My friend had recommended the Fareham store as she has been before and the young man had been so good in helping her find the right walking equipment. Sorry I hadn’t got the name.

5 septembre 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff, who made sure we had the correct items we wanted.

31 août 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Connor was incredibly helpful in…

Connor was incredibly helpful in helping me find hard wearing and comfortable walking boots. Would highly recommend coming to this store. Connor was knowledgeable and generous with his time. Can’t wait to take these Berghaus shoes out for a long walk.

31 août 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Enthusiastic and Knowledgeable

Enthusiastic, friendly and knowledgeable staff directed me to some great bargain jacket and walking shoes.

28 août 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Outstanding service.

While in your Fareham store yesterday I noticed a couple of wetsuits, but not in my size. Lauren was quick to help when I asked about getting one. She immediately checked the stock room and with no luck there, proceeded to order one. She informed me it would be at the same price and delivered direct to me.
I was so impressed with her attitude, knowledge and service, that I just had to give a glowing review! I hope she is recognised as a valuable member of staff.

25 août 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Noté 5 sur 5 étoiles

First class service from Megan

Fabulous customer service from Megan in the Fareham store today. Very patient with me trying to find walking shoes. I think I tried on most pairs! Asked lots of sensible questions making sure that I got the right pair. All in all a great experience, thank you.

21 août 2024
Avis spontané
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent quality garment it is exactly…

Excellent quality garment it is exactly what I needed..

2 août 2024
Logo de Millets - Fareham

Réponse de Millets - Fareham

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

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