Richer Sounds - Hanley Avis 

Jacob was great, he patiently explained the latest range of TV’s and the improvements on our ancient set. He also suggested various options without pressuring up towards any brand.We eventually decided on a Cello and are very pleased with it

Jack was extremely helpful with plenty of knowledge we got sorted 10/10

Great Service as always, fantastic product knowledge and friendlyness from Jack. A demo of the product and alternatives was provided in his well kept and relaxing showroom. He also gave a tour of his amazing demonstration room where he may have sowed seeds for future purchases. Thanks Jack!

Quick and efficient service from Richer Sounds Hanley. Ordered online and picked up from the store two day later.

Having found the item I have been waiting for, for some time. On Richer sounds website clearance. I contacted the store at the Hanley branch. The assistance by the staff was supered, couldn't fault them one bit. Even to the point of receiving a damaged item once arrived. They went out and sourced a replacement at there Romford branch who once again were great. Issue solved an I now have the item I have been longing for.

Hats off to great service from all concerned, if your ever in the market for anything audio do drop them a look as you will not be dissapointed.

He made us feel like a VIP so helpful and professional and he new what he was talking about

As always, great service, great knowledge. Found me a solution to my particularly unusual hifi problem.
Can't rate them high enough.

I wanted to order a CD transport that was in the clearance sale, but I had some technical questions that I wanted answered first. There was only one unit, which was located in the Hanley store. I spoke to someone named Chris at this store and he was excellent. He was knowledgeable about the product and keen to ensure that he was selling me a refurbished item that was complete and in good condition. He called me back as promised after he had inspected the unit. Chris at the Hanley branch was the epitome of good customer service.

Great advice for an immersive sound experience.

As per usual when shopping with Richer Sounds, no problems. Friendly and helpful staff!! excellent delivery service!

I have always used Richard Sounds for there expertise and knowledge of TV and hi-fi systems.They have excellent service technicians and they will give you there best advice. So when I am looking to replace my TV and sound system.I know that I will receive expert service and help.

The staff were excellent. They listened to my requirements and suggested options to suit my price range.

Excellent priced tv for the bedroom delivered in rapid speed

Your staff were helpful and explained everything regarding our purchase clearly. Delivery was recommended and saved so much time and trouble.

Great service, jack was very helpful

Excellent service from start to finish. Initially Jack shared some sound advice and, when we followed that advice, Jacob was very knowledgeable without being too pushy.
Overall a really positive experience.

Following a recommendation on I visited the Hanley branch to purchase a LG OLED TV. Everything was explained regarding the TV in easy to understand language & it was taken by the manager to my car. I would highly recommend this shop.

Great range of products, including British made options which aren’t available elsewhere. Staff were helpful and friendly and all at the best prices ( with a great warranty too!) What’s not to love!

Good service and advice given on various systems available helping me to chose the best system for my needs .

First time using Richer Sounds. All I can say is that I have received excellent service and the product a tv has been excellent so far. Totally recommend using this company over others I have used in the past.