What a fantastic experience! Steve and Alan are two of the finest customer service colleagues to ever draw breath - what the former lacks in hair, he more than makes up for in charm, knowledge and cha... Voir plus
L'entreprise a répondu
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What a fantastic experience! Steve and Alan are two of the finest customer service colleagues to ever draw breath - what the former lacks in hair, he more than makes up for in charm, knowledge and cha... Voir plus
L'entreprise a répondu
I had an excellent experience with Richer Sounds. Although the product I wanted wasn’t available in the store, the sales assistant found it in their stock system and ordered it for me. Since... Voir plus
Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Voir plus
L'entreprise a répondu
I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
29 Bloomsbury Way, WC1A 2SL, London, Royaume-Uni
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Daniel that served us was very helpful and knowledgeable. He followed up with a quote for some other audio equipment I was looking at.
Would use them again and will contact Daniel when I need more equipment.

Réponse de Richer Sounds - Holborn
Staff were helpful, understood what I wanted and the cable I purchased works perfectly.
Friendly and helpful service. Very happy about it. Didn't feel any pressure to buy or not and I had time to make my decision.

Réponse de Richer Sounds - Holborn
Great service from the Holborn team - thank you for everything! Would recommend for sure!

Réponse de Richer Sounds - Holborn

Réponse de Richer Sounds - Holborn
Great Price (Black Friday) and very fast delivery on WIIM Ultra Streamer.
Helpful Staff both on the phone and in person who helped both prior and post purchase of my products.
Outstanding service. I've been followed on the span of a week, during the high peak of Black Friday, with multiple quotes and adjustments. I've been give suggestions and guidance to buy multiple items. I've been given the best offer available with price match and with additional free cable on top. I've also added another item after the first purchase and they managed to include a free next day delivery so I would receive everything the at the same time. I cannot imagine a better service.
As always, friendly, easy and 100% dependable service from Richer Sounds Holborn. Always my first port of call for TV and audio equipment – and has been for over 20 years.

Réponse de Richer Sounds - Holborn
Friendly and knowledgeable staff. Good advice on speaker cables and a cable to connect a phono stage and amp.
As a Blind Person i Have To Visit The Holborn Store , Order And Pay And Then Ask For Items To be Delivered. This Time Around Alan And Elliot Were On hand To Ensure My Wharfedale 12.3s Were Delivered To My Home By DPD The Next Day, As Always Richer Sounds Provided Their Usual High Level of Service To Me And Further i Must Mention The Excellent DPD Driver Who Also Went The Extra Mile By Placing The Large Boxes in a Safe Place For Me.

Réponse de Richer Sounds - Holborn
Friendly, efficient and knowledgeable service when buying some speakers for my iMac. I have bought a number of hifi components and associated cables and stands from Richer Sounds in recent years and have always been impressed by the service.

Réponse de Richer Sounds - Holborn

Réponse de Richer Sounds - Holborn
Steve was really efficient helping me purchase the headphones I wanted. The whole experience was very nice and quick.
Great service, however, dissapointed to see product reduced in price by £50 1 week after purchase
I bought a stereo/ amp from Richer Sounds 5 1/2 years ago. It stopped working 2 weeks ago Took it in to Holborn branch. Deputy manager still the same guy as 51/2 years ago, checked it in, efficient friendly said either repair for free (6 YEAR WARRANTY) or free equivalent exchange - repaired perfectly within 10 days. No charge. ALL staff are knowledgeable efficient friendly. Choice of products are high end and competitively priced. AND that 6 year warranty!! Absolutely recommend on every level without question
Love Richer Sounds! The order process via Holborn Store was personalised, easy and so helpful. The product arrived promptly, no issues and installation perfect. The TV was the best price we could find, with the longest guarentee period out there that was free. And the TV is great. Thank you Richer Sounds!
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