Compared to almost all other shops Richer sounds staff are professional, themselves and well informed and if you explain what you are looking for they have good recommendations. There is a listeni... Voir plus
L'entreprise a répondu
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Compared to almost all other shops Richer sounds staff are professional, themselves and well informed and if you explain what you are looking for they have good recommendations. There is a listeni... Voir plus
L'entreprise a répondu
Great shop and customer experience. You can go there and see all the tvs next to each other and compare them easily.
Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richer... Voir plus
L'entreprise a répondu
Easy ordering process, price was the lowest I could find and the products purchased were as ordered and excellent quality. I opted for click and collect which was all very smooth. Good communication... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
72A Richmond Road, KT2 5EL, Kingston, Royaume-Uni
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Good on line service as always
Good price and value
Advice needed when buying a TV
With freely .got to grips with it
But very different from Freeview set
up.

Réponse de Richer Sounds - Kingston
I would have given five stars if it wasn't for the somewhat ambiguous way the order was secured! Having said that, once a discussion had taken place between us Dan made sure the order was despatched as a next day delivery & I received the goods on Bank holiday Monday. So all good.

Réponse de Richer Sounds - Kingston
My telephone call asking if a product was in stock was answered swiftly and the product was put aside for collection later in the day; the purchase process was very quick and the staff member was friendly and efficient.

Réponse de Richer Sounds - Kingston
Carl was excellent and very knowledgeable when I had questions on the different TVs we got to the right answer in the end and of course, the right price! Great service and will be back again.

Réponse de Richer Sounds - Kingston
The staff were super helpful and knowledgeable, helping me to decide on the best Streamer and Amp combination which best met my needs. They also explained how best to maximise the performance and what else I did and didn’t need. They were happy to spend time to ensure I ‘got what I wanted’.

Réponse de Richer Sounds - Kingston
Very good advice in store, and friendly staff who listen and understand what I needed. Everything arrived as ordered on time and as expected. Reliably good quality.

Réponse de Richer Sounds - Kingston
Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richersounds were very helpful. Thanks, finally sorted. Aprichate the help from several members of staff there.

Réponse de Richer Sounds - Kingston
Got good advice, ordered delivery turned up a day early, the projector wouldn't work, called them, they said package back up as best as possible and we will deliver new one tomorrow and pick up, great service, great knowing six yr warranty too

Réponse de Richer Sounds - Kingston
Helpful and friendly staff at Richer sounds Kingston. I’m very pleased with my new amplifier

Réponse de Richer Sounds - Kingston

Réponse de Richer Sounds - Kingston
could test earphones without obligation professional knowledgeable staff

Réponse de Richer Sounds - Kingston

Réponse de Richer Sounds - Kingston
I gave this score because Terry went the extra mile in resolving a technical issue that I had

Réponse de Richer Sounds - Kingston
Talking to a human being to help me make the correct choice of replacement stylus for my deck.
Choice of options, delivery or collect.

Réponse de Richer Sounds - Kingston
The service was five star. Terri went over the top to provide what I was looking for and gave me a discount. Extremely helpful.

Réponse de Richer Sounds - Kingston

Réponse de Richer Sounds - Kingston
I made an in store purchase of a 32inch TV. The sales person was very helpful in explaining my options and which made my decision quite easy.
I also collected the TV in store. I was kept up to date on the progress of my order and collection was on time and straightforward.
Based on this experience, I rate Richer Sounds tops for the attentiveness of its service. Also the price was highly competitive especially when topped with a 6 year guarantee on the set.

Réponse de Richer Sounds - Kingston
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