Richer Sounds - York Avis 

2 107
•
TrustScore 5 sur 5

4,9

12 St Sampsons Square, YO1 8RN York, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We are Richer Sounds customer ,we started with Richer Sounds in 2006 with the complete Hi-Fi. Our Amplifier was repared once and now had some problems. Arron in RS York,recommended Cambridge AXR100:... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As a longtime customer, I'm consistently impressed by the knowledgeable and helpful staff at the York store. They patiently let me use the listening room to make sure the equipment I was auditioning w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really helpful, patient, thoughtful staff. They listened to what I was hoping to achieve, made suggestions that improved it, rang other stores to source a rare product and were utterly friendly throug... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a great experience at the York store. Mike helped us decide on a replacement TV game giving us clear detailed advice which enabled us to make an informed decision about our purchase. He was kn... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(2 107)

24 500 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great store

Great store
Friendly well informed staff
Always helpful
Just love going in even if just for a chat

11 octobre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Longtime customer

As a longtime customer, I'm consistently impressed by the knowledgeable and helpful staff at the York store. They patiently let me use the listening room to make sure the equipment I was auditioning was exactly what I needed. After ordering in-store, my audio equipment arrived the very next working day. I couldn't be happier with the entire experience.

13 juin 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Really helpful staff great knowledge…

Really helpful staff great knowledge and advice got the turntable delivered quickly and it sounds great. Enjoy vinyl again. Would highly recommend

10 octobre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Why i only shop at Richer Sounds.

I asked for a demo on an item that was not in stock. Not my usual store the one in York.
This was done over the phone and when I arrived at the store, there was the item.
A demo was was given and no pressure placed on myself whatsoever. " take as long as you like to ensure that it really is what you want" i was told.
Needless to say , I fell in love with it, and made the purchase.
The staff gave excellent advise and the service was as good as my usual store at Chester.
Why shop anywhere else.

28 septembre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Great service and product


Great service and product. Joe went over everything on more than one visit and was extremely knowledgeable and helpful. Great tv and great price. Orders on store and delivered to my home the next day.

6 octobre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

The staff wea helpful and friendly…

The staff wea helpful and friendly nothing was to much trouble thy rang another shop and got me the cd player I was after which I am more than pleased with great service

6 octobre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Noté 4 sur 5 étoiles

An ongoing issue with TV.

An ongoing issue with TV.
Local store confirmed still under warranty and offered to examine. All very well explained and duly done.
Evident TV has issues so now arranged to send to service centre for further examination.
All very well communicated and promptly addressed.
Now hoping service centre delivers similar excellent service and then I can move up to 5 *!

5 octobre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thank you for your feedback and for taking the time to leave us a review.

We were sorry to hear that your TV has developed a fault, but pleased to see our team were prompt in offering assistance with this matter. Our York branch should keep you abreast of any updates regarding your repair, but please do feel to contact them via 0333 900 0084 if you need to discuss your repair.

Alternatively, you can get in touch via our Customer Service team on 0333 900 0094 or customerservices@richersounds.com.

Many thanks,

The Customer Experience team

Noté 5 sur 5 étoiles

We are Richer Sounds customer ,we…

We are Richer Sounds customer ,we started with Richer Sounds in 2006 with the complete Hi-Fi. Our Amplifier was repared once and now had some problems. Arron in RS York,recommended Cambridge AXR100: not only beautifuland passt good with the CD Player: AXC25.
Thanks a lot Arron we are very happy.

3 octobre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Friendly and helpful staff

Friendly, helpful andbexperienced staff. Efficient service.

3 octobre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Great service

Very quick response. Competitive prices. Helpful and pleasant staff. Great products.

2 octobre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Tip top service

Prompt response to my email.
Visited shop and dealt with brilliantly

1 octobre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Went into the York store looking for a…

Went into the York store looking for a streaming device. Staff were very helpful in explaining best option for myself as well as explaining how to use the app to operate it. Thank you very helpful staff on a busy day!

1 octobre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Both marant amp with klipsh speakers …

Both marant amp with klipsh speakers with richer sounds last week i was served by Sean , very helpful and full of knowledge man !!!
Ill be back for some more speakers soon !!
Thanks Maciej

30 septembre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Top grade service

Really helpful, patient, thoughtful staff. They listened to what I was hoping to achieve, made suggestions that improved it, rang other stores to source a rare product and were utterly friendly throughout. I had to wait to be served because an elderly couple were receiving the exact same care and patient attention. This was shopping as it ought to be. Thank you!

30 septembre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Brilliant as ever!!!

Joe, Tom and Mike were brilliant as ever. So so happy with my new TV purchase!!!

28 septembre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

cannot say enough good things about…

cannot say enough good things about these guys. not only are they very competitive on price they offer good advice on all aspects of electricals. would massively recommend..

26 septembre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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