Your Move Avis 

10 978
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Megan at Sittingbourne is so thorough, you always get an email back promptly or she will reach out another way. You don’t have to chase her, you’re not left hanging. She is so polite when you speak... Voir plus

Noté 5 sur 5 étoiles

I recently moved into a property through Your Move Walkden and had a really good experience from start to finish. They guided me through every step and kept me updated throughout. A special than... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Your Move Beccles are excellent. Kayleigh, Maddie and Olly are so professional and ensure updates are given promptly and guided us through the whole process stress fee. I would highly recommend 5* se... Voir plus

Noté 1 sur 5 étoiles

Buyer beware! We had a negative experience with YourMove Broadstairs, after a drawn out 6 month process to purchase a property on Beacon Road the vendors pulled out on the day of exchange- we later... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agents immobiliers
  2. Agence immobilière

Écrit par l'entreprise

Your Move is a multi-award winning estate and letting agency with a nationwide network of connected branches, offering expert property services across England, Scotland and Wales. Whether you're buying, selling, renting or letting, our local property professionals are here to guide you every step of the way. We put our customers first in everything we do. From initial valuation to final completion, Your Move is committed to delivering exceptional service, honest advice, and tailored support. We pride ourselves on our clear communication and personal approach, because we know that no two moves are the same. With decades of experience and local market knowledge, our team takes the time to understand your needs and ambitions, ensuring a smooth and stress-free journey. "All under one roof" - we also offer access to trusted partners for mortgage advice, insurance, surveying and conveyancing, making Your Move a truly comprehensive property solution.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

11 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(10 978)

524 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Everything from start to finish was…

Everything from start to finish was kind, helpful and professional. Mr Calum Parker, manager, was exceptional, took time to come and visit me at all times in my own home.

14 septembre 2026
Noté 5 sur 5 étoiles

Great Team

Everyone at Your Move Romford has worked very hard to successfully sell our property especially Gaurav & Georgia.
Very good communication throughout and professional.
Cannot be faulted.

12 septembre 2026
Noté 5 sur 5 étoiles

Your Move Beccles are excellent

Your Move Beccles are excellent. Kayleigh, Maddie and Olly are so professional and ensure updates are given promptly and guided us through the whole process stress fee. I would highly recommend 5* service.

14 septembre 2026
Noté 5 sur 5 étoiles

Megan at Sittingbourne is superb

Megan at Sittingbourne is so thorough, you always get an email back promptly or she will reach out another way. You don’t have to chase her, you’re not left hanging. She is so polite when you speak to her, nothing is too much. There are many times she has reassured me that I do matter as a landlady, exemplary service.

10 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

I had an amazing experience and I need…

I had an amazing experience and I need to thank everyone for the great experience and customer service

10 septembre 2026
Avis spontané
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Réponse de Your Move

We're so glad to hear you had an amazing experience and appreciate your kind words about our service. Thank you for your wonderful feedback!

Regards,
Your Move

Noté 2 sur 5 étoiles

Your move generally were ok but their…

Your move generally were ok but their conveyancing solicitors made me rip my hair out

11 mars 2026
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Réponse de Your Move

We appreciate your feedback regarding your moving experience. We are truly sorry to hear about the difficulties you faced with the conveyancing solicitors. Could you provide more information please?
Regards,
Your Move

Noté 5 sur 5 étoiles

I recently moved into a property…

I recently moved into a property through Your Move Walkden and had a really good experience from start to finish. They guided me through every step and kept me updated throughout.

A special thank you to Mr Lee for being so helpful and understanding. He made the whole process much easier and stress-free.

Really happy with the service and would definitely recommend Your Move.

2 septembre 2026
Avis spontané
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Réponse de Your Move

Thank you for your wonderful review! We are so pleased to hear that your recent move was a positive experience from beginning to end. It's fantastic to know that our team provided clear guidance and kept you informed throughout the process. We truly appreciate your kind words.

Regards,
Your Move

Noté 5 sur 5 étoiles

My Move was an Easy Move

Easy to contact and pleasant to do business with. Achieved plenty of footfall and kept me apprised at all times of viewings. Quick to provide feedback. Gave good advice about completing the process and remained engaged until the sale was completed.

4 septembre 2026
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Réponse de Your Move

Thank you for your wonderful review! We are so pleased to hear that you found our team easy to contact and that we kept you well-informed throughout the entire process. We appreciate your kind words about our advice and continued engagement until the sale was completed.

Regards,
Your Move

Noté 1 sur 5 étoiles

11 Thompson street East Darlington

11 Thompson street Darlington
"Extremely poor and unlawful behavior from this agency. We were due to move in today with our 10-month-old baby, having called the agency every single day for updates. On the day of the move, they informed us that our references hadn't cleared in time and that we did not meet their income criteria. They are now illegally refusing to refund our £192 holding deposit. Under the Tenant Fees Act 2019, failing an internal referencing check or income criteria is NOT a legal reason to retain a holding deposit. They are exploiting international renters. This matter has been formally reported to the Property Redress Scheme and Trading Standards."

10 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

A fantastic service from the Your Move…

A fantastic service from the Your Move team. Everyone was friendly, helpful, and always willing to answer my questions. They communicated clearly throughout and went above and beyond to ensure everything progressed smoothly. Thank you for making the process so easy. Highly recommended!

10 septembre 2026
Avis spontané
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Réponse de Your Move

Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience with our team. It's fantastic to know that our clear communication and dedication made the process easy for you. We truly appreciate your recommendation!

Regards,
Your Move

Noté 5 sur 5 étoiles

Well done.

They got the job done and were easy to deal with.

10 septembre 2026
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Réponse de Your Move

We're so glad we could help and make things easy for you. We appreciate your kind words!

Regards,
Your Move

Noté 5 sur 5 étoiles

Moving House Stress

Your Move are a good company to deal with. As a tenant I had some issues and stresses. Moving out of one house into another was monumentally stressful but Susan Black was amazing, professional but also friendly and supportive while maintaining an objective stance as the go-between (tenant and landlord) in any scenario that occurred, Thank you for your diplomacy and efficiency

9 août 2026
Avis spontané
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Réponse de Your Move

We are so pleased to hear that our team provided such excellent support during your move. We understand that moving can be a challenging time, and we are glad that our colleague's professionalism, friendliness, and diplomacy made a positive difference for you. We appreciate your kind words.

Regards,
Your Move

Noté 1 sur 5 étoiles

I had contacted them about renting a…

I had contacted them about renting a house. Two days before moving in, they rejected my application based on a misrepresentation of a material fact. They wanted to retain my holding deposit, but they returned it after I threatened to sue them. They are a waste of time and poor services too.

8 septembre 2026
Avis spontané
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Réponse de Your Move

We sincerely regret that your application experience was unsatisfactory. We would like to review this situation, which branch was this with?

Regards,
Your Move

Noté 1 sur 5 étoiles

Horrible service on multiple occasions…

Horrible service on multiple occasions back to back. They schedule appointments foe viewing and do not turn up. When you call them, the person on the line says they are not from the lettings dept and therefore your call falls on deaf ears. They falsely claim they have left voice mails. They deliberately misspell email addresses and say they have sent appointment cancellation emails. To clairify, these emails are sent 15 minutes before the appointment. The so called representative said the property has been removed from the market. If that is the case, then why waste our time with appointments. I strongly suspect this is click bait for properties not on their portfolio. Disgusting service from a fly by night quack estate agent.

4 septembre 2026
Avis spontané
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Réponse de Your Move

We are truly sorry to hear about the frustrating experience you have had with our services on multiple occasions. We are committed to improving our processes to prevent such occurrences in the future, to do so could you please let us know which branch this was with?

Regards,
Your Move

Noté 5 sur 5 étoiles

The manager & staff were amazing

The manager & staff were amazing, nothing was too much trouble for them. I mentioned I was disappointed with the photographs taken for a previous property I had sold and manager, Steve, came out with a drone & took the splendid photos himself
The office is well located in Oswestry & properties for sale are well displayed. I was away much of the time the bungalow was being marketed & there was always someone to come out to meet prospective buyers & show them round the property
Many thanks to one and all. A great result at a difficult time in the property market

3 septembre 2026
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Réponse de Your Move

We are so happy to hear about your positive experience with us, especially regarding the extra effort with the property photographs. It's wonderful to know that our team's dedication to assisting with viewings, even in your absence, made a difference. We truly appreciate your kind words and are delighted we could achieve a great result for you.

Regards,
Your Move

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