Recently bought three pairs of trousers which were exactly as described. This led to me placing a second order for one of the pairs in a different colour, whilst doing so I also ordered pillows, boot... Voir plus
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Nice to get the items unfortunately one item was out of stock after taking payment dont understand that postage by evri. Not a fan. Plus higher postage than other online ordering using Evri. Item deli... Voir plus
The cushions/pillows were fabulous, great price for quality items. The waistcoat fitted well. Any issues are always dealt with efficiently. Bit of a shock to suddenly have to pay postage, did not see... Voir plus
L'entreprise a répondu
Amazing! Lovely garments! Quick delivery! Great value for money! Only thing I would say, DONT size up on the men's pjs! My husband and daughter (who likes boy fitting stuff) are going to be wear... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de You Know Who's
Écrit par l'entreprise
High street brands for less.
You Know Who`s offers branded products, such as clothes and homeware, for discounted prices. Clothes ranges from ladieswear, menswear, kids clothes, school wear and so on.
Products are available both online and in a physical You Know Who`s shops across United Kingdom.
Coordonnées de contact
Royaume-Uni
- online@youknowwhos.co.uk
- youknowwhos.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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I ordered a ladies' white sleeveless…
I ordered a ladies' white sleeveless top that was advertised on sale for £8, down from a previous price of £24.99. Aside from the fact that the item ran too big when I tried it on, I discovered a major issue while repackaging it for a return.The original price tag on the garment itself was actually £7. Not only was the "original price" of £24.99 a complete lie to make it look like a massive discount, but I was actually charged £1 over the true original retail price. This kind of misleading advertising is dishonest and highly disappointing. I will not be shopping here again and will be reporting you to the trading standards.
Missing item but marked delivered
I ordered several items, but unfortunately I have not received all of them. Meanwhile it was marked that the missing item was dispatched/delivered.Contacting the Customer Service is extremely difficult and I consider to never use them again.Chasing them for sending the missing item out.Their response is critical.Very disappointed.
Great prices but choose your things…
Great prices but choose your things carefully, easy to get carried away! 🤣
Over priced shipping
Nice to get the items unfortunately one item was out of stock after taking payment dont understand that postage by evri. Not a fan. Plus higher postage than other online ordering using Evri. Item deliverd to wrong house as usual please use a more reliable service items bought were good.
Order not dispatched and items not available
A week later and my order still hasn’t dispatched. I’ve also received a partial refund for items which were the reason for my order in the first place. Unreliable.
Quality
I enjoy buying from this company , as they sell some lovely items which don’t break the bank.
Two orders | Both excellent
Recently bought three pairs of trousers which were exactly as described. This led to me placing a second order for one of the pairs in a different colour, whilst doing so I also ordered pillows, boot liner, bath mat, tea towels and black briefs (which are better than those from the high street knicker shop) - all exactly as described and good value. Ordered 21st, received 26th which I don't think is an unreasonable delivery time. Thank you. I'll be back.
I bought a T shirt for my granddaughter…
I bought a T shirt for my granddaughter - it was only £2 (and very well priced) . The cashier was so lovely - definitely shop here again. Thank you
RETURNS
Ordered two tops in an 18 and a large size - these did not fit so requested 'how to return' a fortnight ago. These clothes did not even fit a size 16 friend. No response so take it they do not accept returns on the cheaper items. Bad business.
Terrible experience with delivery…
Terrible experience with delivery service.
They ring with a random number, without prior notice if not answered refused to deliver parcel. Poor communication regarding delivery time.
This has put me off to purchase again with YKW. Still awaiting my parcel.
I ordered 3 items
I ordered 3 items. Easy to place the order. Order was delivered
Everything fits well.
Few options for smaller sizes.
Very few items with size 6 or size 8 listed or available. The items I did order were mostly good quality for a decent price.
It is nice to order on some of the…
It is nice to order on some of the reduced items. The only issue I have is I get the email. I go to the page. I click on something I like and my size is already sold out..😔
Go for it … it’s a no brainer!
The goods were exactly as photographed and good quality for an amazing price!
My products arrived quickly and in good…
My products arrived quickly and in good condition, the product was of good quality.
I've ordered from them before and have…
I've ordered from them before and have always been pleased with how my items have been packed. However, this time I was very disappointed.
The two pillows were packed well in cellophane , but the bath towel and short-sleeved cardigan appeared to have just been thrown into the parcel. They arrived so badly creased, including the little short sleeved cardigan , which now I will have to try and get the creases out which wasn't what I expected.
I hope the company will take a little more care with packaging clothing and textiles in future, after all it still cost money even though the items are cheaper .
Great customer service
Great customer service
Recieved my 1st order and one item was missing, I emailed and with in 2 days it was sent to me. The quality on the clothes I had was fabulous and the prices so cheap. May take a little longer to deliver but worth the wait. I will be ordering from them again
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