Hi Benjamin,

Thanks for taking the time to leave us some feedback.

I'm sorry to hear that you didn't have a good experience with your Sugru, I understand this can be disappointing.

I've sent an email along to the one you gave us at checkout so we can get this sorted for you and send you out some replacement Sugru so you can try your fixes again - I'll look forward to hearing from you.

All the best,

Katie
Sugru Customer Support