Nathalie Bruand
France
Avis sur Uniplaces
Y a t'il quelqu'un chez UNIPLACES ???
Y a t'il quelqu'un chez UNIPLACES ???
Nous avons fait une réservation pour une chambre à Lisbonne ID 75472 et avons donc reçu une confirmation et un message du propriétaire mais l'ID de la location n'est pas la même que celle que nous avions reservée elle est devenue 580884??? . Nous nous interrogeons et n'avons aucune réponse à nos messages vers la platforme(3 à ce jour).Serait-ce une platforme fantôme?On continue de recevoir des mails nous demandant de réserver la chambre qu'on a déjà réservée!!!!!!Quel bazar
Réponse : Uniplaces
Dear Nathalie,
Thank you for reaching out to us about this matter. We are sorry to hear about this experience.
We have identified your case and we could verify that we already clarified successfully your question in the best way possible.
Please bear in mind that Uniplaces tries hard to ensure that all communications are answered as soon as possible, but sometimes it is not possible.
In your case, we are happy we could reply to your question and confirm that you had already a booking request accepted.
Thank you for your collaboration.
Kind regards,
Your Uniplaces Team
Thank you for reaching out to us about this matter. We are sorry to hear about this experience.
We have identified your case and we could verify that we already clarified successfully your question in the best way possible.
Please bear in mind that Uniplaces tries hard to ensure that all communications are answered as soon as possible, but sometimes it is not possible.
In your case, we are happy we could reply to your question and confirm that you had already a booking request accepted.
Thank you for your collaboration.
Kind regards,
Your Uniplaces Team