0800 HomeFix Ltd Avis 1 683

The whole experience - from booking the job to job completion - was very professional.
The plumber (Darren) explained the problem and what needed to be done. The work was completed to a high standard. Small mix-up between the Hot and Cold water taps at the end, hence 4 stars and not 5.

Elliot quickly identified the issue, went to get the right parts and had our toilet fixed within a couple of hours. He was lovely to deal with and professional throughout - highly recommended!

Jackson was on time very polite very professional. Explain what he was doing. Explained how the shower works once finished tidied up behind himself was a good all round professional person.

Nice guys. Quick fix, very efficient and professional

Wonderful service from Elliott, what a lovely man. Efficient, helpful and a great result

Very quick and professional service. The engineer, James Turner carried out the job quickly and to a very high standard. Arrived when he said he would
On a bank holiday. Can not fault him. Absolutely brilliant.

Our heating and hot water went down and we needed an urgent fix. 0800 sent a plumber who replaced the boiler, but despite several follow up visits this didn’t fix the problem. The company then sent an engineer (“our top guy”) who replaced the hot water tank as well.

When our regular plumber came to service the boiler he shut the boiler down immediately as the work done didn’t meet gas safety standards. Nor had 0800 registered the work with Gas Safe, which is basic, standard industry practice.

0800 initially said they wouldn’t do anything. Only after I got Gas Safe involved did 0800 agree to fix their sub standard and potentially dangerous work. This took multiple visits over three weeks. The first work still didn’t meet safety standards and had to be redone. Over a year later we are still having to repair sub standard work at our own expense.

Despite the fact that the original work had been potentially dangerous and the huge disruption caused 0800 refused to pay any compensation.

Appalling experience.

very good turning up as needed a pipe fixing .concerned about price as only their an hour. have raised concerns with company waiting for reply .

Lee Duggan was very friendly and efficient. His workmanship was of a very high standard, including the pipework on the boiler. I am very pleased with the result.

Lee installed a new boiler and was very determined to solve an issue with the connection to the app and thermostat. A long day of work but he was very cheerful and diligent throughout,
and resolved all issues before leaving.

Sent an engineer to check out our leaking toilet within hours of posting the job. Paid £120 knowing there was a chance they might need to order parts & return. Engineer couldn't fix it so promised to send an estimate within 48 hours.
5 days later we'd heard nothing so chased. Estimate came in at £671 inc VAT. Seemed high, given the parts were going to be under £100, so I asked for an itemised estimate. They refused, cutting and pasting some really weird stuff about 'value based pricing' & 'agile project management'. I asked again, and since then.... nothing. Will definitely never use them again.

Luke arrived promptly and got straight on with his task (fixing a leak and unblocking kitchen sink pipes). Super polite and friendly, explained what needed to be done every step of the way. He was also very efficient and tidy.
Thanks Luke!

Very fast & professional service, reasonable price and the job sorted out our horrible blocked pipe problem.
Very thorough and friendly service.
Thanks Luke!

Dean was great - on time, efficient, explained the problem and solutions clearly. Thank you!

Great service and exceptional help “Mr Welsh Lee”. Definitely would recommend Mr Lee and 0800 HomeFix. Thank you for your help.

Lee was incredibly patient installing our new boiler and getting to the bottom of the issues that were thrown at him. Would recommend.

Fantastic service! Dean went above and beyond to help us get our drains descaled- including having to prize the manhole cover up from our kitchen floor in a really awkward place. He was courteous, kept us informed of what he was doing, and left everything clean and tidy. Cannot recommend him enough.

Our heating and water were not working. Home fix sent an engineer the same day (Saturday) and gave us priority as my husband has Parkinsons. He got the system going until the parts needed arrived
He returned Tuesday and gave a thorough overhaul. Now working perfectly. The engineer was fantastic and didn't mind my asking lots of questions about what he was doing. Very helpful and efficient. I cannot praise Homefix highly enough.

Euan did a great job of replacing the flush on an older style toilet He arrived within an hour of the initial phone call and quickly assess the problem once you have the parts He drained cistern And quickly reassembled with the new flush mechanism it now works perfectly the whole job was carried out thoroughly and efficiently so one very satisfied customer

Came at the time he said would, nice and friendly to speak to, was fast in finding the problem and solving it and answered any questions I had regarding the working he was undertaking.