Great communication and customer service. I ordered last night and received a phone call this morning because they had gone out of stock of the item I had ordered. I had a nice conversation with a... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered a rare piece of equipment - to their credit they stock things else has - and an additional item from them late Friday/weekend. They only dispatched the items the following Tuesday, which is a... Voir plus
L'entreprise a répondu
Excellent company, had a small problem with my order (out of date item) and was sent a replacement via next day DHL service. Staff were friendly and responded to my email very quickly. These guys h... Voir plus
Amazing company. Very helpful from beginning to end. Parcel was delivered quickly and any queries I had were answered straight away. Needed to send something back and was helped massively over email a... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Esoteric Hydroponics Ltd was born from a dream; to boldly grow where no one had grown before, and to boldly grow with a technology that no one had used before! So this dilemma had evolved and a solution needed to be found. A new hobby was discovered an...
Coordonnées de contact
Royaume-Uni
- 1-hydroponics.co.uk
4,7
Excellent
30 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amazing team and a well run business
Amazing team and a well run business. With great customer service. Have everything you need novice hobbyist or pro. I've been shopping with this team for some time and always look after me as a customer. The packaging is brilliant too dont throw this away it's great to reuse these sheets of panda film. Always fair never beaten on price. Trusted 5*
6 juillet 2022
Avis spontané
Excellent company!
Excellent company, had a small problem with my order (out of date item) and was sent a replacement via next day DHL service. Staff were friendly and responded to my email very quickly.
These guys have been around a long time, buy with confidence!
13 janvier 2022
Avis spontané
Outstanding
Outstanding quality and service look forward to ordering from them in the future.
13 mai 2021
Avis spontané
Good guys
Good guys. Very quick to help, friendly and efficient.
shopping here has been an easy and pleasant experience.
Bob Bangers
11 mars 2021
Avis spontané
The order has arrived
The order has arrived, everything is in place, communication with them is excellent and fast. All the best to a team that works flawlessly!!!!
9 mars 2021
Avis spontané
esoteric guildford
Ordered some stuff from these guys, it came so quick I'd barely finished ordering it. Awesome service, higly recommended.
28 octobre 2020
Avis spontané
Mix up then exceptional service to sort it
Got my order mixed up, I asked for a discontinued bulb so they sent me the latest, all staff were polite, happy, friendly and much more, took the time to explain what's was happening with super fast delivery, I expected to be angry about getting the wrong product but I am more than happy with the treatment and replacement. Will definitely do business again, can't fault them 🌟 🌟 🌟 🌟 🌟
20 mai 2020
Avis spontané
Good products - might want to revisit delivery system though
Ordered a rare piece of equipment - to their credit they stock things else has - and an additional item from them late Friday/weekend. They only dispatched the items the following Tuesday, which is a little long but manageable. Then their chosen delivery company (they use DHL, so beware!) two days in a row attempted delivery to the wrong address (I live in Kensington, they seem to have geotagged attempted deliveries in Purley!). On day three of delivery attempts, luckily, it finally arrived, and am very satisfied with it!
7 février 2020
Avis spontané
Réponse de Esoteric Hydroponics
this a a reveiw on dhl and not us. all couriers are crap to be honest we have tried them all.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.