For a period of time I had some bad experiences with fuel suppliers. After speaking to 100 Green and my contact ,a lady named Billie, I decided to change to them as my supplier. I have been so impre... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I have used Green Energy since I moved into my flat 2019. I love the fact that they use mainly green renewable energy. I am saddened that because of the current global climate and unstable economic... Voir plus
L'entreprise a répondu
Billie was very helpful and explained everything I had a question about clearly. Also helped me by putting me on a meter reading reminder list which will be very helpful
L'entreprise a répondu
Everytime I call 100Green, it's been a good experience. Their emphasis on making sure a human answers your call almost immediately makes the whole process go so smoothly. No relying on annoying automa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'énergie verte
- Fournisseur d'électricité
- Fournisseur d'énergie
- Fournisseur de carburant
- Compagnie gazière
Écrit par l'entreprise
We are 100Green — an award winning energy supplier. We've been supplying renewable energy to homes across the UK since 2001. Each of our unique tariffs are designed to help you live more sustainably, with every drop of our renewable energy generated right here in the UK. We have real people here to talk and listen. No chat bots, no call queues. We’re ready to pick up the phone and answer your email, so you can get on with enjoying your day.
Award Winning Customer Service
Écrit par l'entreprise
- We answer the phone when you call
- Real people here to talk and listen. No call menus, no chatbots. We won’t ask for an upfront fee when you join and if you leave us for any reason, there are no exit fees to pay.
Coordonnées de contact
23 Baldock Street, SG12 9DH, Ware, Royaume-Uni
- 01920 486 156
- hello@100green.com
- 100green.com
Energy filled with nature made with care
4,6
Excellent
1 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Early days but great start
Early days but i have received excellent customer service after a query re my smart meter. Instant response with follow up calls
17 avril 2026
Avis spontané
Excellent customer service
Excellent customer service. I emailed to clear up a few things and they were dealt with rapidly on the same day.
15 avril 2026
Avis spontané
Réponse : 100Green
Hi R.S., Thanks for the 5 stars! I'm glad we could get everything sorted for you on the same day. We try to be as fast and helpful as possible — if you need us again, then don't be afraid to get in touch. Thanks for being with 100Green, and have a wonderful weekend. Regards, Lewis.
Sorted!
I am a longstanding customer of 100 Green. A mix up with a recent fixed tariff was rectified immediately.
14 avril 2026
Avis spontané
Réponse : 100Green
Hi Helen, thank you for leaving us a review. It's great to know that we helped you with your tariff issue so quickly! If you ever need anything else, just give us a call and have a lovely weekend, Lewis
Billie was patient and helpful
Billie was very helpful and explained everything I had a question about clearly.
Also helped me by putting me on a meter reading reminder list which will be very helpful
9 avril 2026
Avis spontané
Réponse : 100Green
Dear Mrs Price - thank you for leaving such a lovely review. I've shared it with Billie and the team. Great to hear you are happy with the service. Have a lovely week! Amy
Glad I Changed Suppliers.
For a period of time I had some bad experiences with fuel suppliers. After speaking to 100 Green and my contact ,a lady named Billie, I decided to change to them as my supplier. I have been so impressed with Customer Care and spoke with Billie about my specific needs , as i have health issues . She patiently listened and since then has gone over and above to ensure that,as there client, ime happy with there service. Ime glad i changed and would like to say Thank You to Billie for her kindness and professionilism, extremely grateful.
Sheila K.
8 avril 2026
Avis spontané
Réponse : 100Green
Morning SJK. Thank you for taking a moment to leave us such a lovely review. I've let Billie know you were impressed with the service she provided - it really does mean a lot to the team when our customers are kind enough to feedback on their experience. Have a lovely week. Kind regards, Amy
Réponse : 100Green
Morning Andrew - ah thank you for the kind review. Great to hear you are happy with the service. Have a lovely day. Amy
Réponse : 100Green
Hi Janet - thank you for letting us know! Have a great week. Amy
No complaints at all
No complaints at all! 100 Green were efficient, transparent and easy to communicate with from the start. And it’s good to know that my energy was coming from Green sources. Would definitely use you again.
1 avril 2026
Avis spontané
Réponse : 100Green
Hi Claire. Thank you for finding a moment to let us know you were happy with the service. Always lovely to read. Have a wonderful week. Amy
Absolutely spot on customer service
Absolutely spot on customer service. Front efficient and went over and above. Very happy
27 mars 2026
Avis spontané
Réponse : 100Green
Hi K C, thank you so much for the 5-star review! It's great to hear that our team went above and beyond to help you. I’ll be sure to pass your feedback to the team, and if you ever need anything else, please don't hesitate to get in touch. Kind regards, Lewis
Green is the colour
I have used Green Energy since I moved into my flat 2019. I love the fact that they use mainly green renewable energy.
I am saddened that because of the current global climate and unstable economic that I have to be selfish and switch providers to lower my over all bill payments in several different areas.
26 mars 2026
Avis spontané
Réponse : 100Green
Hey Elizabeth, thank you for being such a loyal customer!
We completely understand that the current situation is putting a lot of pressure on household budgets, so it's not selfish at all to do what is best for you.
We’re sad to see you go, but I'm glad we could provide you with green energy for the last few years. You’re always welcome back in the future if your situation changes.
Best wishes,
Lewis
Excellent
Helpful, knowledgeable, very quick to appreciate the situation and respond
24 mars 2026
Avis spontané
Réponse : 100Green
Hi K Charlton, thank you for the wonderful feedback! We’re happy to hear that our team was helpful, knowledgeable, and quick to act. If you need anything else, just let us know. Have a great week. Lewis
Good customer service
Very helpful and professional care from Jill. Happy with the way to resolve the issue. I have been fully informed what happened and what to do next.
25 mars 2026
Avis spontané
Réponse : 100Green
Hi Maciej, thank you for leaving a review! Jill is just one of our amazing customer service team, who will be here to help whenever you call. I'm glad to hear she helped you with your issue. If you need anything else, don't hesitate to get in touch. Kind regards, Lewis
The phone was answered within 3 rings
The phone was answered within 3 rings, and the issue sorted the same day. I cannot fault them for service compared with my experience of other electricity companies.
24 mars 2026
Avis spontané
Réponse : 100Green
Hi cave person, it's great to hear that you're pleased with our customer service! We try to make sure that whenever you ring, we pick up the phone as soon as we can — so if you need anything else, just give us a call. Best wishes, Lewis
Great customer service
Great customer service.
Billie was very helpful and responded with prompt actions.
24 mars 2026
Avis spontané
Réponse : 100Green
Hi Sandra - thank you for leaving us a lovely review. I'll let Billie know you were happy with the service! Have a lovely day
Amy
Surpassed expectations
Answered call swiftly, dealt with complicated issue quickly and efficiently. Surpassed expectations.
24 mars 2026
Avis spontané
Réponse : 100Green
Morning James - thank you for taking a moment to let us know you were happy. Great to hear. Have a lovely rest of the day. Amy
Great customer service from a green…
Great customer service from a green energy provider. I highly recommend 100 Green.
23 mars 2026
Avis spontané
Réponse : 100Green
Hi Alan - great to hear you'd recommend us! Thank you for letting us know. Have a wonderful rest of the week. Amy
Very refreshing to talk to someone…
Very refreshing to talk to someone without having to press lots of options. The Scottish lady I spoke to was lovely, she went through all the options and answered all my questions so I could make the right choice for me. Wonderful customer service.
19 mars 2026
Avis spontané
Réponse : 100Green
Morning Sandra - ah that was Jill you spoke to! Lovely to hear you were happy with the service. I've let Jill and the team know. It means a lot to receive such lovely feedback. Have a great day. Amy
Customer service
Customer service is great and being UK based is easy to contact and comprehend!
18 mars 2026
Avis spontané
Réponse : 100Green
Hi Jan - thank you for the lovely review. Have a wonderful day. Amy
Great honest company
Great honest company. Customer services very efficient. Especially Erika who helped me Instantly with my query. Highly recommended
20 mars 2026
Avis spontané
Réponse : 100Green
Morning Jason . Great to hear and thank you for taking the time to let us know. I've passed on your feedback to Erika. Enjoy your day! Amy
The one company I'm not anxious to call
Everytime I call 100Green, it's been a good experience. Their emphasis on making sure a human answers your call almost immediately makes the whole process go so smoothly. No relying on annoying automated bots that take 10 mins or more to get through.
20 mars 2026
Avis spontané
Réponse : 100Green
Morning Amzar - thank you for your kind review and I'm so please you feel comfortable chatting to our staff. Have a wonderful day, Amy
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