I wanted to leave some feedback for Josh, who helped me arrange my taxi insurance. He was extremely helpful throughout the whole process, explaining everything clearly and making sure I understood... Voir plus
L'entreprise a répondu
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Communication from Edward was first class helped me from the start and called me when he said he would Very helpful in a pleasant manner
She was wonderful. Very patient over matters and clear communication. Couldn’t praise enough how great she was. Very thankful and grateful.
Big shout out to Martin for hand holding me throughout the process from start to finish. Smashing bloke who went out of his way to get me the best insurance deal under my circumstances
L'entreprise a répondu
À propos de l'entreprise
- Courtier d'assurances
- Assurance auto
- Agence d'assurance
- Compagnie d'assurance
- Compagnie d'assurance moto
- Compagnie d'assurance personnelle
À propos de 1 Answer Insurance
Écrit par l'entreprise
Here at One Answer Insurance we specialise in drivers with adverse motoring history (claims and/or convictions) as well as taxi, courier and minibus insurances.
We have links with some of the best insurance providers in the country, which means we can offer you the best cover at the most competitive price.
Coordonnées de contact
Unit A1 Chaucer Business Park, Dittons Road, BN26 6QH, Polegate, Royaume-Uni
- 01323 481444
- customerservices@1answer.co.uk
- 1answer.co.uk
4,7
Excellent
3 k avis
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Top customer service received
Top customer service received.
All aspects of my quotation were excellent, including communication from the Broker Richard.
Process was hassle free.
Received a really good competitive quote which I accepted.
This was extremely helpful in view of my new business start up budget! Great range of additional insurance bolt on products. This is the best experience I have received from an insurance company. They were recommended to me by a friend, I would fully endorse this recommendation to anyone requiring insurance.
Have been a pleasure to deal with.
Thank you.
3 mars 2026
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Very easy to update my policy and great…
Very easy to update my policy and great customer service.
3 mars 2026
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a great experience.
Kind regards,
One Answer Insurance
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a great experience.
Kind regards,
One Answer Insurance
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a great experience.
Kind regards,
One Answer Insurance
Martin the broker was great found a…
Martin the broker was great found a great price and all went through straight away without any issues
2 mars 2026
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Perry was very professional and clear…
Perry was very professional and clear on all aspects of my new policy which I was grateful for. Very happy to do business with you.
Yours sincerely Marcus Cummins
2 mars 2026
Avis spontané
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Excellent
What a service, Kacy was fantastic. Really good, everything explained and done without hassle.
2 mars 2026
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a great experience.
Kind regards,
One Answer Insurance
I was looked after by a lady called…
I was looked after by a lady called Danni who was 100% brilliant so professional very polite. One answer insurance company are very lucky to have Danni working for them.
27 février 2026
Avis spontané
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Bashir
Bashir - what truly amazing customer service. My insurance requirements were complex to say the least but Bashir supported me along the way & worked hard to secure me the appropriate policy at the best premium available…I was a tricky customer with some moving goalposts & being very emotionally invested but it’s only thanks to Bashir’s tireless efforts I can finally say my new start up company is officially up & running. I am very grateful to One Answer insurance for the excellent on-going customer service & I can relax knowing I have an ongoing working relationship with an insurance broker who will support me on every step of my Limited Company’s journey. Superstars. Thank you.
Dan from E4 Logistics Ltd
2 février 2026
Avis spontané
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
A lovely and helpful person
A lovely and helpful person. Answered all of my queries
26 février 2026
Avis spontané
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
I had a dui and a claim by 23
I had a dui and a claim by 23, even other specialist insurers couldnt go lower than what admiral offered (10k), Josh gave me a quote for literally half of that, I couldnt believe it so i asked what the catch was, Josh was upfront and clear, it seems the extent of it is a £50 fee to change address, quite humble for what theyre willing to provide
Thank you to Josh for clear, friendly communication, and efficiency throughout the process 🙏
20 février 2026
Avis spontané
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Highly recommend …
Chris was more then helpful explaining everything and managed to get me a quote 1/4 of the price I had gotten before, highly recommend
25 février 2026
Avis spontané
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Danni was excellent at her job
Danni was excellent at her job. Thank you very much for your time and patience 😃
23 février 2026
Avis spontané
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Great customer service and very helpful…
Great customer service and very helpful to customers and clear ascent
23 février 2026
Avis spontané
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
I got insurance as I needed
I got insurance as I needed
They were so quick to give me a refund when I did not need cover later on.
They were so good to take their time with me.
Thank you , all at 1 INSURANCE
10 décembre 2025
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a great experience.
Kind regards,
One Answer Insurance
Spoke to josh p to sort ny inaurande
Spoke to josh p. Very helpful and informative. Such a pleasant staff member would highly recommend him to anyone in future. Thank you for helping and assisting me josh.
19 février 2026
Avis spontané
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
The communications on the call was very…
The communications on the call was very good and efficient
13 février 2026
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Personal service
13 février 2026
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Great customer service Martin sorted my…
Great customer service Martin sorted my insurance missed each other on a few calls but he always got back to me on point with timing ov the return calls,never once was I put on hold 5stars
11 février 2026
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
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