I wanted to leave some feedback for Josh, who helped me arrange my taxi insurance. He was extremely helpful throughout the whole process, explaining everything clearly and making sure I understood... Voir plus
L'entreprise a répondu
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Communication from Edward was first class helped me from the start and called me when he said he would Very helpful in a pleasant manner
She was wonderful. Very patient over matters and clear communication. Couldn’t praise enough how great she was. Very thankful and grateful.
Big shout out to Martin for hand holding me throughout the process from start to finish. Smashing bloke who went out of his way to get me the best insurance deal under my circumstances
L'entreprise a répondu
À propos de l'entreprise
- Courtier d'assurances
- Assurance auto
- Agence d'assurance
- Compagnie d'assurance
- Compagnie d'assurance moto
- Compagnie d'assurance personnelle
À propos de 1 Answer Insurance
Écrit par l'entreprise
Here at One Answer Insurance we specialise in drivers with adverse motoring history (claims and/or convictions) as well as taxi, courier and minibus insurances.
We have links with some of the best insurance providers in the country, which means we can offer you the best cover at the most competitive price.
Coordonnées de contact
Unit A1 Chaucer Business Park, Dittons Road, BN26 6QH, Polegate, Royaume-Uni
- 01323 481444
- customerservices@1answer.co.uk
- 1answer.co.uk
4,7
Excellent
3 k avis
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Helpful staff
3 février 2026
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Very helpful ,would recommend.
2 février 2026
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
I have aways been with one answer never…
I have aways been with one answer never want to change Edward was brilliant for setting everything up for me
6 février 2026
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Martin was very helpful ,and explained…
Martin was very helpful ,and explained everything well
6 février 2026
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
BRILLIANT
Jake helped me through every step of the process can’t fault him or the company,thanks you very much
6 février 2026
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Incredible service
Joel was soooo helpful with my difficult situation and considering I was so nervous he didn’t make me feel ashamed whilst going through this process! Thank you so much for helping me get back on the road!
6 février 2026
Avis spontané
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
So easy to deal with great service and…
So easy to deal with great service and a good insurance renewal thankyou
6 février 2026
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Thx Kirsty and 1 Answer!
I m having a great experience with One Answer Insurance since day 1 and on top of this at renewal they really maked my day . KIRSTY the lady that I ve spoken with regarding my renewal she went with me step by step through whole process and she went above and beyond to give me the best deal ! Thx lovely Kirsty!
5 février 2026
Avis spontané
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Good service
5 février 2026
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Great service from Chris got me back on…
Great service from Chris got me back on the road after 3 year ban thanks well happy
5 février 2026
Avis spontané
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Great service and communications
5 février 2026
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Very well explained out
Very well explained out, quick and informative. Great value and experience.
5 février 2026
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Only had cover for 6 days
Only had cover for 6 days, due to change in circumstances. Paid £240 deposit , charged me 114 for 6 days cover. That was more than a months payment. Absolute rip off.
2 février 2026
Avis spontané
Réponse de 1 Answer Insurance
Good Afternoon,
Terms and conditions are provided prior to cover commencing, alongside full details of all applicable fees. These are also outlined in the new business documentation issued at inception.
Cancellation costs can vary depending on a number of factors. These may include any return premium calculated by the insurer, whether there is an outstanding balance under a finance agreement (where applicable), and the administration charges previously outlined by the broker, One Answer.
If you would like a detailed breakdown of how your cancellation figure has been calculated, please let us know and we will be happy to provide this for you.
Kind Regards,
One Answer Insurance.
Good customer service ..English person…
Good customer service ..English person on end of phone
4 février 2026
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
I've been using 1 Answer Insurance for…
I've been using 1 Answer Insurance for a number of years and the renewals process is always good
4 février 2026
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Emily was extremely courteous and…
Emily was extremely courteous and pleasant with a bubbly demeanour. She assisted me timely and efficiently with my insurance renewal.
4 février 2026
Avis spontané
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Réponse de 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
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