I liked a lot to play in 29black casino, I mostly played sports betting and the odds were very good, On march 3rd i requested a withdrawal and by march 4th it was already completed. Finally, i want... Voir plus
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Lisez les avis des autres
Very good casino with a good selection of games, withdrawal process is very quick and easy to do.
SCAM! YOU CAN NOT WITHDRAW FROM THIS CASINO. I won just over 1k almost 2 weeks ago. They keep canceling my withdrawal and putting the funds back in my account. I've attempted 5 withdrawals all canc... Voir plus
L'entreprise a répondu
Clean casino with a lot of slots and you can do Sports bets. Deposit was fast and everything work smooth
4,4
Excellent
43 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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SCAM! CAN'T WITHDRAW!
SCAM! YOU CAN NOT WITHDRAW FROM THIS CASINO. I won just over 1k almost 2 weeks ago. They keep canceling my withdrawal and putting the funds back in my account. I've attempted 5 withdrawals all cancelled by the casino. When I contact support I'm told it was just a glitch and I will receive my winnings soon. Same story every time.
Update: March 5th still no payout or any form of contact from the casino.
Update: since this review casino staff reached out to me, not to payout my rightful winnings but instead, to offer me free spins to change this review. Lol at a casino that doesn't payout.
Update: casinos reply below is 100% false and I can happily provide screenshots of all correspondence with casinos support team and full screen recordings proving my claim to anyone who needs it. I was never able to withdraw and gave up completely.
17 février 2026
Avis spontané
Réponse de 29black
We take withdrawal concerns very seriously.
There are no internal policies that block legitimate winnings. When a withdrawal is delayed or reversed, it is typically due to mandatory security verification, payment provider processing timelines, or account review procedures required for compliance and player protection.
We are unable to identify your account based on this review alone. Please contact us through any of the methods listed on our Contact Us page: https://29black.com/contact-us
or via live chat, and include your username with the subject line “Trustpilot Withdrawal Review.” Our payments team will conduct a full review of your transaction history and provide a clear explanation along with a defined resolution timeline.
If any processing error has occurred, it will be corrected. Ensuring secure processing and successful payouts remains a core priority of our operation.
Thank you for your cooperation.
29Black Support Team
Sito truffa
È un casinò on line, Quando fai una richiesta di prelievo, ti rimane giorni e giorni in sospeso. Se li contatti via email dal link dell'app (c'è scritto che rispondono solitamente entro 15 minuti) non rispondono neanche dopo 15 giorni. Se li contatti in Chat, ti rispondono cose tipo : Non credo di aver capito.....
Gli ho scritto che se voleva gli avrei potuto scrivere in inglese o in spagnolo e non ha più risposto.
Per fortuna mi ha fregato "solo" 20 euro
7 février 2026
Avis spontané
Réponse de 29black
Ci dispiace leggere della sua esperienza.
Le richieste di prelievo non vengono mai lasciate in sospeso intenzionalmente. Quando si verificano ritardi, sono generalmente dovuti a requisiti di verifica dell’identità, alla conferma del metodo di pagamento o a ulteriori controlli di sicurezza previsti dalle normative e dagli standard di tutela del giocatore.
Il nostro team di assistenza gestisce tutte le richieste in ordine di ricezione e i tempi di risposta possono variare in base al volume e alla gestione linguistica. La mancata risposta entro i tempi previsti non riflette il livello di servizio che intendiamo garantire.
Non siamo in grado di identificare il suo account sulla base di questa recensione. La invitiamo a contattarci tramite uno dei metodi disponibili indicati nella nostra pagina Contattaci: https://29black.com/contact-us
oppure tramite live chat, indicando il suo username e l’oggetto “Trustpilot Case – Italy”. Il suo caso verrà inoltrato alla direzione per una revisione completa sia della richiesta di prelievo sia delle comunicazioni precedenti, e verrà fornita una tempistica chiara per la risoluzione.
Tutti i saldi legittimi vengono elaborati in conformità ai nostri Termini e Condizioni e alle tempistiche dei fornitori di servizi di pagamento.
Grazie per la collaborazione.
Team di Supporto 29Black
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