360 Cycles Avis 

I only bought a packet of ball bearings, cost €1.25, but the service was as good as if I'd spent hundreds.

A few weeks ago I left a five star review. However I have to be honest here and say that this second review post work is a fair reflection of my experience this time around.
Ordinarily I find the team v good to deal with. Unfortunately this time has been a terrible experience. I left the bike in for a service and had new brake pads and a brake bleed also done. When I received the bike back the breaks were not working properly. I phoned and queried this and I was informed that they needed time to bed down. A couple of weeks later the breaks were still not working properly. The full chain replacement I had done a couple of weeks prior then snapped completely. With no breaks and no chain I almost had a terrible accident as I had no control over the bike. I had to walk the bike home for over 7km in the lashing rain. When I called the company to detail the mechanical failures of the work they had carried out I was informed that they were doing me a favour in collecting the bike for a repair.
As the bike is my means of transport and a replacement bike was never offered I’m not entirely sure how they would imagine they were doing me a favour. I was lucky I wasn’t hurt or that I didn’t hurt anyone else. It is outrageous that the new chain would snap and that new break pads I had just gotten replaced would fail.
Worst experience I’ve had at this normally good bike shop. V disappointing, wasted a lot of money and time on a fault ridden service and chain replacement.

I have been using 360 cycles for well over 10 years and they are exceptional to deal with in every way.

Their knowledge of the sport quite apart from the products is inspiring.

Their attention to detail is best in class and they always give good value.

I was preparing for a charity cycle in the ring of Kerry this year and the 360 team gave me great advice which really helped on the day, completing 180km

Always very helpful and the staff know and love bikes

My bike was ready promptly when I needed it serviced before a charity cycle. The work was top quality as always & value for money.

As Always all staff friendly and knowledgeable Max/Martin brilliant. This is a shop that genuinely cares about their customers and goes above beyond to ensure the product you leave with is the best choice for you. Well Done. Martin

Consistent, great quality and very knowledgeable.
I’ve been a customer for over 10 years now and they have never failed to help me find what I need from bikes to accessories.
Even providing support for training for long rides. My go to bike shop.

Good service.
I got a nice road bike off the bike to work scheme. Everything went well and I was kept well informed of next steps in the bike to work scheme buying process.
All in all a quick and easy purchase and the bike is in tip top condition, fully checked and set up for my personal needs.

Very good but quite busy and therefore sometimes slow and can be rushed. Also quite expensive

Arrived all at the hotel as agreed. The package was complete and had all the necessary protections to pack the bike safely

Good experience shopping online. Delivery was quick and no problems during all process

I've used 360 Cycles for a few years now as a hobbyist and have always found their service to be excellent. Fast shipping and great communication speed when needed for any stock or compatibility questions. Highly recommended.

received good condition price good for hard to get item

Fast & efficient
Have already recommended to a friend

I was purchasing something online from their store, I rang them to double check they hade it in store and they rang me back and guaranteed me it was in store so I bought it online then they rang me back to tell me sorry we don't have it in stock after I paid for it online, it would take up to 14 working days to get it back in stock, thay refunded my money back.

Great customer service.
Excellent communication and quick delivery.

Ordered a helmet. Free and quick delivery. Happy with service

Really happy with my dealings with 360 Cycles in relation to my Tenways CGO600 Pro. Got a service done at the beginning of the year. They helped me sort a warranty issue more recently and, although we had some hiccups along the way, they came up trumps in the end and I got my bike back yesterday at no cost to me. Thanks 360 Cycles and Tenways!

Quick delivery of the item which was in stock, and a call to explain that the 2nd item wasnt available, and took a note to call me when it is available again in a few weeks.