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Lisez les avis des autres

Noté 5 sur 5 étoiles

Dean and his team are all very friendly and professional guys who work to any time frame given by them, also keep you informed from start to finish with the more challenging jobs. So glad our fam... Voir plus

Noté 5 sur 5 étoiles

Highly recommend if you want an honest, professional and reasonably priced work done. Staff are very helpful give advice when asked. Very easy to book no delays. Very reliable.

Noté 5 sur 5 étoiles

Year after year these guys deliver the best service out there. I really appreciate the effort they put into everything to deliver the best service. Especially Dean, great guy with great customer care.... Voir plus

Noté 5 sur 5 étoiles

Absolutely love this garage, all staff are kind and friendly and are super honest and genuine. No job too big or too small and a particularly brilliant garage if you're a lone female. Not at all intim... Voir plus

À propos de l'entreprise

  1. Centre de contrôle technique
  2. Atelier de réparation automobile
  3. Garage automobile
  4. Prestataire de transport automobile privé
  5. Magasin de pneus

Écrit par l'entreprise

Recently coming 3rd in the 'UK Garage of the year'. Our well established garages located in Dagenham and South Ockendon provides a wide range of vehicle services, MOT's and repairs for the people of Essex at very competitive prices. If you like to experience bespoke customer service that puts their customers first at a competitive price then come and visit us. Our facilities are located extremely close to Dagenham East and South Ockendon Train Stations. Having these locations makes us the ideal garage for the entire local community and people that need to commute. We offer Free Collection and drop off service to all local areas and are fully insured to give you piece of mind.


Coordonnées de contact


4,6

Excellent

TrustScore 4.5 sur 5

64 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Year after year these guys deliver the…

Year after year these guys deliver the best service out there. I really appreciate the effort they put into everything to deliver the best service. Especially Dean, great guy with great customer care. I will recommend to anyone.

13 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

GREAT TEAM , EXCELLENT SERVICE ALWAYS !!

Dean and his team are all very friendly and professional guys who work to any time frame given by them, also keep you informed from start to finish with the more challenging jobs. So glad our family started using this garage about 5 years ago now and never been disappointed with anything. Would definitely recommend.

11 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

A good job done!

Highly recommend if you want an honest, professional and reasonably priced work done.
Staff are very helpful give advice when asked. Very easy to book no delays. Very reliable.

12 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Great and polite staff

Great and polite staff, nothing was a problem. Would definitely recommend.
Would service and MOT my car here. They also have a deliver and collect service.

27 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

A great job. Thank you

Hi
Finally I have a chance to review an amazing service that Steve, from Maidstone A1 garage did in my car. It took a bit more time than I was expecting, but Steve kept his word to give me the car in same day. He replaced the timing chain of my Nissan juke. The car cames spotless, the engine smooth and clean i could see all photos of the service. And I have the invoice. Amazing service that I would do again. I definitely recommend.

9 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Why can't all garages be like this.

Second time using A1, and again, a faultless display of customer service. Service and MOT required (along with a niggling issue with the FNS wheel) and all works completed and an MOT pass within 90 minutes. The brake fluid needed changing and the system flushing and instead of jist doing the work, they called and asked to proceed. A honest garage with a comfortable seating area also. Why can't ALL garages be as upfront, honest, reliable and professional as A1 in Ockendon.

21 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Place!

It’s always a pleasure to visit A1 in South Ockendon! Very friendly & helpful staff. I had an MOT today on my Audi A3 which usually passes with no issues. Unfortunately today it was a Fail due to a major defect on the drive shaft joint 😩
I’m booked in for the repair next Wednesday 22nd October, and I’m confident the work will be carried out to a high standard. I’ve recommended A1 to friend’s & family too! *****

16 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

HORRENDOUS

HORRENDOUS!
After I had bought my care, I waiting a couple of months to have it cleaned, only to find out that all the curbed alloys had been made to look immaculate. When washed, it all came off and now looks horrendous. I have to pay for all 4 wheels to be re-done. The badges had been painted over to patch them up, that was revealed after a wash. The car flagged up as needing a service, only 5 months after purchase, when i was told it had a new service right before purchase. Engine management light came on after a month of ownership, because it needed a new sensor. The entire paintwork looked mint on receipt, but after cleaning, its was very scratched and covered up. Tried to get in touch with the owner- to be completely ignored! All in all, VERY annoyed!!!i

28 février 2025
Avis spontané
Logo de A1 Autocentre

Réponse de A1 Autocentre

**WRONG BUSINESS**
Hey Elouise, Unfortunately for us you have reviewed the wrong A1 Autocentre, we don’t sell cars and never have! We are an MOT garage in Dagenham and Ockendon.

There is an A1 Autocentre in Bournemouth that sells cars and maybe this is for them? We would be really grateful if you could please find the correct one and remove this as it doesn’t help small businesses and Trustpilot do not help companies with these problems either.

Regards
A1 Autocentre

Noté 5 sur 5 étoiles

A1Autocentre Bridgwater

A1Autocentre Bridgwater
I had some work done on my Chrysler Delta at A1 and the owner Steve was polite professional. He sorted my vehicle out and did a thorough competent job
Highly satisfied and would recommend this garage and owner/ team to anyone seeking a quality service

16 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I really like this garage so helpful…

I really like this garage so helpful and so good at what they do! One of the best things about the staff I found them to be so honest and trustworthy and their service is simply amazing! It really felt this garage isn’t all about money making and my car feels and drives much better after their service Thank you 🙏

27 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic garage

Fantastic garage, been getting my MOT done here for the past 6yrs. Always quick. My van failed it's MOT this year but Taz showed me the issues and told me what to get done.
Excellent

24 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic garage with a fantastic…

Fantastic garage with a fantastic knowledgeable and friendly team. Picked up my car, serviced it in a timely manner, cleaned it and returned it with a smile.

You can't go wrong with A1 Autocentre, great workmanship and honest advice.

28 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Extremely friendly and Honest

Extremely friendly, honest service, had to wait as the number of people using them for MOTs,
but definitely worth the wait, have used them a few times, never had anything other then a friendly service.

17 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

I took my modern car to A1 Auto for its…

I took my modern car to A1 Auto for its annual MOT test, and was shocked when the technician failed it due to a single missing wheel nut on the front tyre. The decision was made with complete indifference, without even asking me whether I had a spare nut available – something that could have been easily resolved on the spot.
Unfortunately, there was no sense of professionalism or willingness to help. It felt as though the goal was simply to fail the vehicle rather than ensure safety.
I strongly advise others to be cautious when dealing with this centre, and to consider alternative garages that show more care and professionalism towards their customers.

9 avril 2025
Avis spontané
Logo de A1 Autocentre

Réponse de A1 Autocentre

Thank you for your feedback. We’re sorry to hear that you were unhappy with your recent MOT experience.

We understand that having a vehicle fail its MOT can be frustrating, especially when the issue seems minor. However, as a DVSA-authorised testing centre, we are legally required to follow the strict guidelines set out in the MOT inspection manual. A missing or loose wheel nut is classed as a major — and potentially dangerous — defect, meaning we are obliged to record a failure to remain compliant and protect our MOT licence.

It’s also important to clarify that it is not our responsibility to ask every customer if they have spare nuts or parts available at the time of testing. Vehicles should arrive in a condition ready to pass, with all safety-critical components securely fitted. This is the vehicle owner’s responsibility.

Once you informed us that you had a spare nut available, we were happy to fit it for you straight away — and the vehicle was passed immediately. We acted quickly and professionally to resolve the issue, and we do not gain anything from failing MOTs unnecessarily.

It’s unfortunate that our business can be rated 1 star due to a lack of preparation from the customer for the MOT, rather than any failure in service or professionalism from our team. With over 1,600 positive reviews, we remain proud of the honest, high-quality service we provide and our commitment to vehicle safety.

If you’d like to discuss anything further, please don’t hesitate to get in touch.

Kind regards,
The A1 Autocentre Team

Noté 5 sur 5 étoiles

Absolutely spot on with a last minute…

Absolutely spot on with a last minute MOT because the Kia main dealer in Brentwood completely messed up (I phone PM on 31.10.24 and was fitted in at 0800 on 02.11.24 as an emergency). The team at A1 are friendly, courteous, extremely professional and welcoming. They will be getting repeat business for sure.

1 novembre 2024
Avis spontané

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