Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Purchase from Canada. Everything went perfect. Received item very quickly considering coming from China. But at none of A1smartstore.com's fault, the item doesn't work which is a Xiaomi brand issu... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Die im Internet abgegebenen Bewertungen über a1smartstore hätten mich von einer Bestellung abhalten müssen. Ich Döskopp habe trotzdem wider besseres Wissen dort etwas bestellt und es im Nachhinein ber... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Trouble with giving Things back. Seller is responding barely via e-mail. Wanted to send me an address to give my Good back, didn't happen until now. Wouldn't order Goods another time because of His... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently purchased a camera drone from A1 smart shop and on opening the package was disappointed to find the lcd screen had been smashed in transit. After 2 or 3 emails back and forth they agreed... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires pour téléphones mobiles

Écrit par l'entreprise

A1Smartstore is a worldwide company providing wholesale electronics, appliances, apparel, accessories, smart phones, laptops, smart watches, headphones and more.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

143 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(143)

2 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Go elsewhere if you want your goods.

Ordered and paid for a drone on 6-2-21...according to the website it was UK stock and would be delivered in 5-8 working days. On the 3-3-21 after having sent numerous messages asking for the promised tracking info and receiving no replies I went through the resolution centre with PayPal requesting a refund. 3 days before the cut off time to reply to them A1 actually gave me tracking info which showed that the item had been dispatched on the 10-3-21, 23 working days after I'd paid for it. Way too late for the birthday present I'd bought it for. Doesn't seem the right way to do business when you have to get a third party involved to give a business a kick up the ass to stop their attempt at theft. Long story short, don't bother with A1Smartshop.

13 mars 2021
Avis spontané
Noté 1 sur 5 étoiles

False promises

I was quoted 5-12 days for an android box to Ireland, stating package was in it's EU warehouse, they shipped the item from China and waited over a month for it.
Pay the extra money and purchase from a reliable source.

10 février 2021
Avis spontané
Noté 1 sur 5 étoiles

Do NOT order from these poeple

Ordered a Smart watch. 48 hr delivery took 12 days. According to Post Office 2 days by them, 10 days by A1 smart shop. When it arrived it was A Chinese product for their home market. Everything in Chinese incl instructions. No help whatsoever from owner. In fact they were quite rude and agressive. Still waiting to send it back, Do you know where they are based?
Spent 7 hours last night trying to sort out. Still some issues remaining as no instrutions available. I have sent it off to trading standards to make sure vat/import duties and warranties are in place. Still no help from A1, just rude comments in pigeon English.
Just had some more interesting emails from Chun Hui Pu. He tells me he doesn't care about Trustpilot and has many complaints from round the world that they just ignore. Isn't it about time this crook was closed down? Spread the word before somebody else gets caught out with inferior products

21 janvier 2021
Avis spontané
Logo de a1smartstore.com

Réponse de a1smartstore.com

THIS VIDEO IS SHOWING IT CLEARLY HOW TO CHANGE THE LANGUAGE:
https://www.youtube.com/watch?v=wXweKr5Zt_c

Noté 5 sur 5 étoiles

Excellent

Excellent! Personalized assistance, best price and fast delivery each time I purchase.

8 janvier 2021
Avis spontané
Noté 1 sur 5 étoiles

very bad service a1smartshop its not…

very bad service a1smartshop its not correct i waiting two weeks for my item still waiting i send massages but very hard response from this shop maybe sleeping or dreaming this People its not correct don't buy nothing people from this shop only take money

5 janvier 2021
Avis spontané
Logo de a1smartstore.com

Réponse de a1smartstore.com

hi, I already posted out the item and it is on the way to you,
please trust me and please keep patient in waiting,
I understand you may not trust my website
but you must need to trust the Paypal buyer protection policy:
Purchase Protection covers all eligible purchases where PayPal is used,
as well as payments made through our website. To take advantage of Purchase Protection,
we require, among other things, that PayPal accounts be kept in good standing
and ask that a dispute be filed within 180 days of your purchase
or payment.: https://a1smartstore.com/pages/paypal-buyer-protection-policy-180-days-chargeback

Noté 1 sur 5 étoiles

broken items

I bought some headphones, they came to me not original and broken

22 décembre 2020
Avis spontané
Logo de a1smartstore.com

Réponse de a1smartstore.com

ALL OUR ITEMS ARE ALSO 100% GENUINE AND BRAND NEW ...

This guy used the earphone nearly 1 year and the Paypal policy is just only provide 180 days return policy......, Why the trustpilot.com allow the fault buyer leave the fake reviews always...? ????

Noté 1 sur 5 étoiles

Trouble with giving things back

Trouble with giving Things back. Seller is responding barely via e-mail. Wanted to send me an address to give my Good back, didn't happen until now. Wouldn't order Goods another time because of His unreliability.

Update: For sure I want to send the item Back and allready did. The sellers is lying, his behaviour is untrustworthy and embarassing.

21 décembre 2020
Avis spontané
Logo de a1smartstore.com

Réponse de a1smartstore.com

ALL THE RETURN POLICY IS ALREADY SHOWING CLEARLY IN MY WEBSITE, This woman request to fully refund without return the item just only want to fully refund but refused to return the item but this is not Paypal policy... ......, Why the trustpilot.com allow the fault buyer leave the fake reviews always...? ????

Noté 5 sur 5 étoiles

Very good product and response time

Very good product and response time, great seller I did some wrong setting and he was up with me for two hours to help me set my box up, very much appreciated cause of time difference to Australia. Highly recommended

12 décembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Still waiting for item Over 2 weeks now.

Waited over 2 weeks for the item I ordered Gimble 27th Nov 2020. Still not arrived.
No response no tracking number emailed Andy Fai again no response. Need this item for Christmas thought it was from Manchester only to find out it is from Hong Kong. Not happy

11 décembre 2020
Avis spontané
Logo de a1smartstore.com

Réponse de a1smartstore.com

Trustpilot.com allow the fault buyer leave the fake bad reviews always, don't trust this, I never do the business with this guy: Pamela Creevy

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus