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À propos de l'entreprise


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

13 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

I’ve been searching for a device that…

I’ve been searching for a device that would allow me to play my vinyl through my smart speakers. I appreciate the the purists will be up in arms but for me it is a solution to my needs. Delivery was quick and set up relatively easy. I had it up and running within 15 minutes. It performs exactly as I hoped and has brought a new lease of life to my record collection listening experience.
Furthermore I am also able to listen to my CD collection too.
I had a query regarding set up options and e mailed their support team. I had a very helpful reply with explanation within 24 hours so their support is also impressive. I would highly recommend

21 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolutely ghastly

Absolutely ghastly. Seems like a project from a 1970s home electronics magazine. So far I’ve waisted 9 hours of my life trying to set it up. Today it took over an hour to detect the Wi-Fi router situated right next to it. The Bluetooth signal is so weak it keeps losing the connection with the speaker 2m away. It may be ok for computer nerds but not for vinyl lovers. So called customer service appears to be AI generated pulp that simply mimics what you’ve already done to fix the issues. Overhyped waste of money.

7 avril 2026
Avis spontané
Logo de A2D2

Réponse : A2D2

Hi Peter,

I'm sorry you're so unhappy but we can see 2 customer support threads where we've tried to help you with the product, but you've not replied to us.

From the screenshots you sent, it looks like the device is connected and working, but without the detail requested by us (humans) we can't help much further.

Noté 5 sur 5 étoiles

Great product!

Great product. I would really recommend it.
We first tried the Devialet Arch (much more expensive) but had to return it as the vynil sound was completely lost to the final phantom speaker.

I then saw an article on the BBC about a2d2, so thought of trying it. And it's really good, transmitting the original sound via Bluetooth perfectly. Very happy.

15 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Incompetence and a poor product.

We ordered the A2D2 stream back in June 24. After a long period of no contact we pushed for an update. A long while later we were told that stock was being replenished in their EU warehouse from China and there was a customs issue. After nearly three months they agreed to send one from their UK stock. When it finally arrived it was covered in finger prints and the item didnt work - we couldn't get any sound and upon investigation it was due to the software not being the latest release version. After then promising to replace the item and sending me an incorrect returns label, I have not been able to get any response from them or from the owner and developer. It appears that the company has disappeared and we are out of pocket. A great concept but so poorly executed with no customer service whatsoever. Don't make the same mistake as us - find an alternative as it is not worth the hassle or the cost to buy through A2D2. Be warned!

13 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Early adopter

Early adopter - Pre-order.

I had the very first launch for this product (waited a while!) and it did what I needed but I saved a review until seeing the updates promised to the systems and A2D2 seem to be delivering. Great little bit of kit.

19 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Ordered an A2D2 Stream device based on…

Ordered an A2D2 Stream device based on lots of tech websites advertising the product. However, i should have twigged that none of the reviews actually ever tested the physical product and it was more just stating what the device was capable of. Placed order on the website and was given a 3 week delivery window. I emailed the customer service only to be told that the product had sold quicker than expected and that more was due at the end of May. That has now come and gone and despite an email to say i should expect delivery soon it has not been forthcoming. DO NOT USE. I am £150 down and no sign of getting that back.

4 juin 2024
Avis spontané

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