Aaron Terence Hughes Fine Fragrance Avis 

I totally agree with reviews about terrible services when things go wrong, as seems the hype has got to the brand, and they seem to forget customers make brands who they are, stop buying from ATH due to terrible customer services so beware,

I'm delighted with my purchase from Aaron Terence Hughes website! He is a topnotch perfumer! Customer service was excellent too.

Customer service is shocking. I was sent the wrong fragrance which I opened without looking so they refused to take it back which is fine but then when I explained that the item I received was half the price of the item I paid for and simply wanted back what I’d over paid I was ignored. Never will I buy from them again.

I bought a 50ml of Notorious and it arrived broken, and the fragrance spilled into the box it came in. Despite numerous attempts to try to contact the company, with pictures and videos evidence sent, I was ignored and had to raise a case with PayPal.
There's no disputing how good the fragrances are, but if anything goes wrong, expect to be ignored by Aaron Terrence Hughes, which is EXTREMELY disrespectful to someone who was once a loyal customer. This has put me off ever buying from them again, and I've made almost 20 purchases from them.

Fantastic fragrances without a doubt, been on ATH journey since inception. ATH has come along way, unfortunately agree with other reviewer the customer service is lacking and they just dont respond. In the good old days you could contact Aaron directly now you have to contact their mythical unicorns, and believe me they are mythical.

Got the discovery set and came well packaged and presented nothing damaged and arrived fast. The fragrances were amazing I highly recommend supernova and hard candy elixir.

Incredible experience! I booked an in-store shopping experience with Alex and I was truly blown away! Alex was very attentive, knowledgeable and professional, and allowed us the time to go through each perfume in the line. He explained the ingredients in each perfume and allowed us to sample as much as we liked for as long as we liked. Alex was so fantastic at his job that he managed to figure out which perfumes I would like from the ATH collection based on what I currently like, and my reception to the perfumes I smelled. I picked up several perfumes on the day, with a collection of 49 perfumes across niche and designer- but I have never had an experience like I had at Aaron Terrence Hughes. This is a must try experience unlike any other and I will 100% be back. Thank you Alex and ATH!

Why don't you care about your customers? I've spent close to £1000 with your company in the past 12 months and I've sent COUNTLESS emails trying to obtain a fragrance that you have recently decided to discontinue and they have all been IGNORED! DISGRACE!!!!!

Ordered Oud Noir on Sunday night, came in this morning (Tuesday). Wow is all I can say! Smart bottle, AMAZING fragrance and sillage and I think he even signed off the packaging!!!

Absolutely brilliant. I love his perfumery, I own quite a few now and they are each unique and long lasting. The packing and the bottles are great and the personal collection of 30ml bottles are amazing value for money and smell superb. Oud noir is absolutely stunning and probably one of my favorites so far.

Avoid buying from here if possible, he does fake restocks, sends faulty bottles, send out wrong bottles in right packaging. High chance something will go wrong with your order if you do via this site.

Happy customer here. I am impressed. I bought the 9x10ml Discovery Box after watching dozens of YouTube videos and could not decide what will work better for me. Best decision. I know for sure this will not be the last buy.

Great experience buying. Since I’m addicted to ‘Oud’ I order from the present UK site, but looking forward to the upcoming Spanish site due to customs.