ABBE Glasses Avis 

876
TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

GREAT, inexpensive prescription glasses- located overseas. From placing the order to receiving the multiple glasses took less than 14 days- amazing. It goes overnight to the US once it ships. Only... Voir plus

Noté 5 sur 5 étoiles

Exceeded my expectations! Perfect fit and script right out of the package. Quality is great. I don't buy glasses often, as I favor contact lens, these glasses are high quality..frames w springs, cry... Voir plus

Noté 5 sur 5 étoiles

I'm always impressed by ABBE eyewear. My son is very hard on his glasses and breaks them, so having affordable glasses is a lifesaver. I've ordered multiple glasses for him and myself, the prescriptio... Voir plus

Noté 1 sur 5 étoiles

AS 0F N0W I HAVE WAITED 0VER 2 WEEKS PAST THE EXPECTED ARRIVAL DATE, S0 AS FAR AS GETTING THE GLASSES AT A REAS0NABLE AM0UNT 0F TIME IS WHERE Y0U GUYS LAGG IN GETTING STARS FR0M ME, N0W THE M0MENT I... Voir plus

À propos de l'entreprise

  1. Grossiste en lunettes
  2. Magasin de vêtements
  3. Centre d'ophtalmologie
  4. Magasin de lunettes de soleil

Informations provenant de diverses sources externes

ABBE Glasses Offers High-quality Prescription Glasses Online at incredible Affordable Prices, Including fashion and designer glasses, cat eye glasses, blue-blocking eyeglasses, single vision eyeglasses, bifocal and progressive eyeglasses, prescription sunglasses and photochromic eyeglasses and sports eyeglasses.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

876 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 13 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(876)

42 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy process

Easy process. Large selection with great deals. Quality frames. I am coming back.

14 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Love my glasses

Love my glasses, they were on sale,virtual tryon was simple, shipping was on time and I am in love with both pair I purchased. I will be buying more pairs in the future.

22 décembre 2024
Noté 1 sur 5 étoiles

NO CUSTOMER SERVICE.

NO CUSTOMER SERVICE.
BEWARE THIS OVERSEAS TOKYO COMPANY.
Got defective frames that fell apart.
Abbe messaging tells me label is being sent to me for 5 days.
NO label- NO return label as promised.
I am taking them to court.
Damn criminals!!

11 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I Absolutely love my glasses

My glasses fit perfect and the prescription was correct. The quality is so good that I cant believe the price that I paid for them. came with an attachable uv ray layer that I can slap on and off.

28 novembre 2024
Noté 1 sur 5 étoiles

Rx was incorrect

Rx was incorrect. My optometrist checked what was ordered against what I received and the Rx was way off.

Reply: My optometrist’s assistant double checked the Rx I entered into my order, and said it matched perfectly with the Dr’s Rx and PD measurements. This was not a prescription input error.

25 novembre 2024
Logo de ABBE Glasses

Réponse de ABBE Glasses

Please contact our customer support staff and provide a snapshot or photo of your original prescription from your eye doctor. We'll redo the glasses free with the doctor's prescription. We suspect there was an error when you entered the prescription on your order.

Noté 5 sur 5 étoiles

From day one

From day one, ABBE Glasses has been amazing. Fit is great, Progressive lenses are in the right spot, speedy delivery. I have been recommending you for years!

27 novembre 2024
Noté 5 sur 5 étoiles

Absolutely amazing company

Absolutely amazing company. Glasses where so easy to order and shipping was fast! They gave a wide range of beautiful glasses to choose from for all members of.the family. I will never again buy prescription eye glasses from my eye dr. Abbe glasses had more of a variety and even more beautiful frames and lens than those other high cost company. I would recommend this company to everyone. U won't be disappointed.

26 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

I ordered 2 pairs and when I checked on…

I ordered 2 pairs and when I checked on the order, it was "on hold". They told me they would ship the order fedex that afternoon, but it would cost more. Fine, I paid the extra and they charged me shipping on my shipping. They said they would credit me the double charge an ship it that afternoon. Then 4 days later I called to ask where was a tracking number. It was still on hold. I said ok, just give me a refund. Lots of long pauses and then we will let you know when we are going to refund your money. 10 days later, they still won't reply.

Answering reply. Very smooth but that's not what happened. You lied about sending it out Thursday, and didn't contact me. The next week I had to bug and bug to find out it was still on hold. I did send the extra money for shipping, then you like and said "check your paypal, a full refund has been credited" which it hadn't, and I took a screen shot of that statement. The only way I finally got my refund was to call paypal and lodge a complaint!! THEN you refunded my money, the following week. Not a member of the better business bureau? No wonder! But there are still terrible reviews about you there. All seem to be about refunds.

15 novembre 2024
Avis spontané
Logo de ABBE Glasses

Réponse de ABBE Glasses

We sincerely apologize for the delay in processing your refund. The issue arose because we initially noticed that the shipping upgrade had not been paid, despite your indication that it was. This caused some confusion and required additional time to verify the payment status. We understand that you were eager for the shipment to proceed, and we truly appreciate your patience while we worked to resolve the matter. The refund has now been processed, and we hope you understand the reason for the delay.

Noté 5 sur 5 étoiles

GREAT, lesser known company

GREAT, inexpensive prescription glasses- located overseas. From placing the order to receiving the multiple glasses took less than 14 days- amazing. It goes overnight to the US once it ships. Only issue- no one appears to answer any customer service questions on the phone. If you leave a message- they usually do call you back later. Chat works later in the day pretty well. Overall- I love this company- having used several others before located in the US.

5 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

You get what you pay for

I bought 3 pair of prescription sunglasses from ABBE. All 3 of them had the right temple just fall off after a very brief time wearing them. I contacted ABBE and they stated they would be happy to replace them but never did and stopped responding. It’s unfortunate as I like the glasses and wrote a nice review and when the problem occurred I gave them a chance to remedy the problem but they did not.

1 novembre 2024
Avis spontané
Logo de ABBE Glasses

Réponse de ABBE Glasses

We are very sorry to have upset you, if you can please provide us with your order number and we will deal with it at the first opportunity.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus