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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was really concerned about shipping my daughter’s car from NC to CA. I got lots of quotes and some seemed like a great deal. However after doing a lot of research and checking trust pilot and BBB I... Voir plus

Noté 5 sur 5 étoiles

Bad costumer here. I arranged my car to be shipped with ABC car shipping. Then the driver that was supposed to pick up my car canceled. Naturally I got very upset because it messed with my plans but l... Voir plus

Noté 5 sur 5 étoiles

I just recently employed ABC auto transport to tow my car from Houston to st.paul mn the broker that aided me in doing this was Chester this young man is awesome at his craft and should be praised for... Voir plus

Noté 5 sur 5 étoiles

I've used ABC Car Shipping on two occasions now, and each time they have made it easy and economical to transport my classic cars. Garret Blackwell arranged for shipment, and had the vehicle delivere... Voir plus

À propos de l'entreprise

  1. Agent d'expédition de véhicules

Écrit par l'entreprise

ABC Car Shipping is a licensed car shipping company with 10+ years of experience and an extensive database of auto carriers throughout the country. We operate in 48 states and can handle car transportation of any type and complexity.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

71 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 2 sur 5 étoiles

Canceled me at the last minute!! Order Number 11379980

I had set up a shipping date with this company, because of their good reviews. The late morning the car was to be picked up, I got a text from the driver, asking me if I had booked with other companies. I told him no, this was the only company I'd booked with and I was counting on him to transport my car. He told me I had booked with other companies--basically calling me a liar--and canceled! At the last minute! Frantic--I was flying out the next morning--I called ABC and told them what had happened. I told them I needed them to find another transporter, and that I expected to pay the same price. The fee went up $400, and someone did pick up the car early the next morning. This whole thing was very upsetting and unprofessional, and significantly more expensive than originally planned.
Order Number 11379980.

21 mars 2023
Logo de ABC Car Shipping

Réponse de ABC Car Shipping

Dear reviewer, unfortunately we are not able to confirm that this review is based on genuine experience since it has some misleading and incorrect information. Besides, our manager tried contacting the number for the order you specified to confirm the authenticity of the review as well as to discuss the details, but nobody ever responded or returned the call.

We’d also like to point out that all carriers we work with are independent contractors, whom we have no control of. In regard to the above, drivers can cancel any reservation if they believe that customer is working with more than one company. Please keep in mind that all carrier companies have access to the national board used by all participants of the industry to monitor new and existing loads.

Noté 5 sur 5 étoiles

My best car shipping experience !

I recently had the pleasure of using ABC Car Shipping for shipping the vehicle I purchased in the U.S. to my country, and I couldn't be happier with the service I received. The team at ABC was extremely professional and knowledgeable, and they made the entire process easy and stress-free.

From the initial consultation to the final delivery, everything went smoothly and on time. I was kept up to date throughout the entire process, and all of my questions and concerns were addressed promptly and professionally.

The car arrived in perfect condition, and I couldn't be happier with the level of care that was taken during the shipping process. I would highly recommend ABC Auto Shipping to anyone looking for a reliable and efficient international car shipping service. Thank you for a job well done!

16 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

It was a real pleasure working with…

It was a real pleasure working with Chester Temp and ABC Car Shipping, true professionalism was displayed the entire time. Mr. Temp made me feel secure and was very honest and helpful. I highly appreciate and recommend Chester Temp and ABC Shipping for anyone who needs to ship their vehicle. Again, Thank You Chester Temp for your Awesome Customer Service and Support ~ Donald Bolena

16 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

I suggest you avoid this company

My experience with ABC Car Shipping was positive until 2 hours before the car was supposed to be picked up. They had assured me that the car would be picked up on the day we agreed to for a cost of $745. Two hours before the time window on that day began they called and told me that the carrier was no longer able to pick up the car. My contact person said he would try to find an alternative. After a couple of stressful hours he told me he found a new carrier but that the cost would be $900 because the driver would only be transporting one other car. This was not true, as confirmed by the dispatcher of the new carrier who said that no one had asked about how many other cars were on that driver's trailer (he had at least 6). The car was picked up after 10 PM that day and delivered 4 days later (as opposed to the 2 days promised by my ABC contact--another lie). The dispatcher at the actual carrier told me that ABC Car Shipping has a history of over-promising their customers and then canceling at the last minute. So I suggest that any potential customer be aware of the possible last minute changes to the contract causing undue delays and higher charges.

10 mars 2023
Avis spontané
Logo de ABC Car Shipping

Réponse de ABC Car Shipping

Dear Terry,

We are sorry to hear that you weren’t satisfied with your transportation, however, after reviewing your complaint we found it to contain some incorrect and misleading information. We consider ourselves to be a customer-oriented company who always strives to accommodate your needs to the fullest extent, and we train our staff accordingly. I believe that this is very reflective in how your agent handled the unexpected cancelation of the initial driver. We hope you understand that the carrier company transporting your vehicle is an independent contractor and we have no control over their business operations. Therefore, the initial cancelation was as unexpected for us as it was for you. Knowing that you have limited pick up availability, your agent did his best to find you not only the most convenient option (pick up was the same day), but also the most reasonably priced, considering that the average market price on this route was very much above $900 that you paid. Nevertheless, we completely understand that paying a higher amount is not something a customer would want to do. That is why, according to our records, your agent managed to reduce the price by finding and providing the carrier with another vehicle to transport on your route. Moreover, we provided you with an extra discount for your inconvenience that reduced the total price further. Please, also note that nobody was forcing you to go with the new driver. Your agent only provided you with the best option we had at that moment and you had every right to decline it.

Another thing we wanted to address is that every statement from the dispatcher of the carrier company that you claim they made is far from actual truth. As you probably remember, our manager contacted you regarding this situation and explained in detail that we had proof, including, but not limited to, Dispatch Sheet signed by Carrier, text messages with the Carrier, etc., that prove it was the carrier company who overpromised and then delayed your transportation . Your agent, therefore, should not be held responsible for the delay and “over-promising” as he was told by the dispatcher that the delivery will be on Monday.

Moreover, we reached out to the Carrier and they claim they never told you any of what you mentioned in your review. As mentioned above, we have supporting documentation, text messages (SMS) and other proof.

Being a customer-oriented company, your satisfaction is our ultimate objective and number one priority. As detailed above, your agent did his absolute best getting your vehicle transported in a timely and safely manner. Please feel free to reach out to us with any questions.

Noté 5 sur 5 étoiles

Fantastic experience and service

Fantastic experience and service
I had the opportunity to work with ABC CAR SHIPPING, which was the best experience for me. The drivers called and kept me updated all the time, they even sent pictures. Great customer service, the agent was always responsive and informative. I will be in touch in the future and will recommend to my friends.

29 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

ABC Car Shipping made sure to deliver…

ABC Car Shipping made sure to deliver my vehicle on time in the same condition as picked up. Their rep John was easy to deal with and immediately responded to my requests. I definitely recommend this company.

28 décembre 2022
Avis spontané
Noté 4 sur 5 étoiles

Overall a great experience

Overall a great experience for the first time shipping a car. The pickup of my car got canceled the day prior to pickup. Garret was able to get me someone last minute to have my car delivered to its destination.

23 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Chester and Sarah were excellent at…

Chester and Sarah were excellent at going the extra mile with a tough route. I got many quotes, and theirs was best in the end. Very professional and always responsive. My pickup was delivered perfectly!

12 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

KUDOS to Garrett Blackwell

I contacted ABC shipping and had the pleasure of working with Garrett Blackwell on shipping a vehicle to Illinois. The first driver couldn't complete the job and Garrett immediately assured me that everything was good, and he would find a driver by Monday. Monday came and Garrett called first thing with a driver that was coming too me within the hour and the delivery was made the next morning. Kudos to Garrett for making this process super easy for a first-time vehicle shipper.

17 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Guys

Guys! Thank you so much for your help!
It was fast, professional and painful experience. My car is delivered as it was scheduled. I would recommend this company if you need to transport your vehicle. Five stars!

23 août 2022
Avis spontané

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