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À propos de l'entreprise

  1. Fournisseur d'équipements de chauffage
  2. Boutique de santé et beauté
  3. Centre de bien-être

Écrit par l'entreprise

Our Values: Acada offers you innovative far infrared, hot stone, and negative ions therapy, tailored to your daily wellness needs. Our solutions target pain relief, improve sleep, promote deep relaxation, and more. With our direct-to-consumer model, we ensure the best prices, making well-being accessible to all. Natual Healing: Embodying the essence of natural healing, the Acada infrared heating mats harnesses the unique properties of naturally gemstones, each chosen for their ability to enhance health. By combining these crystals in a thoughtful and effective way, the mat offers a comprehensive solution that nurtures your well-being, both mentally and physically, fostering a balanced and healthier life. Best Price Promise: At Acada, we pride ourselves on being a fully integrated brand, overseeing every step from design and production to direct sales. By eliminating middlemen, we can offer exceptional quality at more accessible prices. Our direct-to-consumer approach ensures you enjoy premium products without the premium price tag, making wellness accessible for everyone.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

13 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Reviews say it is comfortable but NO

Every review said it is comfortable. Well not for me! My back hurts worse and the stones are really not comfortable for my hips. My shoulders do feel better though, so i gave it one star. They were hurting all the time and kinda scary because i work in a warehouse, like pain pills, stretches, you name it didn't help but this heating pad did. I gave it one more star bcz its a body length heating pad, hard to find that. The controller acts strange sometimes, so i go down to zero and turn it back up. So, one star off for not comfortable and one star off for controller is too cheap for the money paid.

7 avril 2026
Noté 5 sur 5 étoiles

Very happy customer

All my questions were answered promptly and fully, the product arrived in good time no delays, instructions made it easy to use, the first time I used it I felt the effects immediately and I'm impressed with its quality and cost. It is easily transportable, I am very impressed with the service and product and am recommending it to family and friends. Thankyou for creating this product which is very much needed in the world at this time. I am so happy to have found this wonderful product and company.

25 mars 2026
Noté 5 sur 5 étoiles

I love my mat and I’m so happy I bought…

I love my mat and I’m so happy I bought it! I’ve already referred 3 friends to get one. I just had surgery last week and I’ve been using it everyday to recover and heal. I also love how the hand book says, “love without words” on the back because that’s such a great way to describe the benefits of this mat. Thank you!❤️❤️❤️❤️❤️

10 mars 2026
Noté 5 sur 5 étoiles

I am beyond pleased with this company…

I am beyond pleased with this company and the products! I ordered a weighted far red mat. It arrived in a week and I opened it and found the connector for the electrical plug broken. I contacted customer service and they told me it had never happened before, so it must have happened in shipping. They said they would replace or refund, my choice. I asked for a replacement, it arrived in a few days. I got it yesterday and it is fantastic. The quality is great on these so it’s feels so soothing. I thought near infrared was great but this is even better.

3 avril 2026
Noté 1 sur 5 étoiles

I had accidentally ordered the smaller…

I had accidentally ordered the smaller size and had wanted the larger one and when I tried to return it there was no response to my inquiries or my questions regarding wanting to exchange the small one for the larger one. I went to Fed Ex who delivered and all other deliverers to read the return code without success.

31 décembre 2025
Noté 5 sur 5 étoiles

This mat is fantastic

This mat is fantastic! I bring it to work for reiki sessions & everyone loves it
I also use it at home- it fits on my yoga mat & brings my restorative practice to the next level of bliss~ 💜

9 décembre 2025
Noté 5 sur 5 étoiles

The chat was very helpful in answering…

The chat was very helpful in answering my question. What I found amazing was how fast the delivery of the order was like in 4 days! I have ordered 3 items on separate occasions. When I went on vacation I asked a relative to order an item for me as a gift for someone. He received the delivery within five days. I discovered Acada infra heating mats through my chiropractor who really like the product. Basically before purchasing I had the regular experience of using it during my visits with the provider.

6 novembre 2025
Noté 5 sur 5 étoiles

I received the adapter as promised

I received the adapter as promised.
The mat heats quickly and the benefits are great. I use it to relax the muscles in my back following a series of fusions to my spine.

17 mars 2025
Logo de Acada

Réponse de Acada

Thank you for your kind feedback. It’s wonderful to know it helps you relax your back muscles, especially after such a significant procedure. We truly appreciate you sharing your experience and wish you continued comfort and wellness on your recovery journey.

Noté 5 sur 5 étoiles

Bought an open box

Bought an open box, full body Far infrared mat . It came quickly and works great. Planning on other purchases from this company.

1 mars 2025
Logo de Acada

Réponse de Acada

Thank you for sharing your experience! We're happy the mat is working well for you and truly appreciate your support.

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