Laughable company
Horrible company would avoid this man Jay Ali he will just throw additional cost onto things better ANYWHERE else

Réponse : Access2children
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Practical guidance and structured support are provided to families across the UK who are dealing with complex family related situations. The service is focused on helping individuals understand processes, options, and next steps in a clear and measured way. Support is delivered with an emphasis on transparency. From the outset, information is provided about how services operate, what assistance can and cannot be offered, and how matters are approached. Each situation is considered on its own facts, with no assumptions made about outcomes or expectations. Family matters can be stressful and emotionally demanding. Guidance is therefore provided in a calm and practical manner, with the aim of helping individuals make informed decisions while remaining realistic about procedures, limitations, and timescales. No guarantees are given, and communication is kept clear and proportionate throughout. Feedback and comments are reviewed on an ongoing basis and are used to inform improvements in communication and service delivery. While many individuals report positive experiences, it is recognised that expectations and circumstances differ, and continuous review remains part of the overall approach. The aim of the service is to provide professional, structured guidance to families, delivered with care, clarity, and integrity, supporting individuals as they move forward through their circumstances.
Royaume-Uni
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Horrible company would avoid this man Jay Ali he will just throw additional cost onto things better ANYWHERE else

Réponse : Access2children
I experience false information on their website, I booked free consultation as mentioned on their website but when I got call then I ask them about free consultation and they said no and ask me general question and in a call they said there is no free consultation then I asked if they have office, which they did not have and made me feel like fraud.

Réponse : Access2children
Mr Ali gave me confidence right from the very beginning. Even before the consultation, he provided clear guidance about what to expect and what documents would be needed, which helped me feel prepared. During the process, his professionalism and understanding really stood out. He handled everything efficiently while remaining approachable and supportive. The outcome was excellent, and the service proved to be significantly more affordable than previous experiences I’ve had elsewhere.
Before I even booked a consultation, I felt welcomed and reassured. The initial
communication was clear and professional. Once I started working with them, they
guided me through every step and made sure I felt supported. The final result wasn’t
exactly what I wanted but I understand it and accept it.
From my first call, I felt the team genuinely cared. Before the consultation, they answered all my questions thoroughly. Throughout the process, their professionalism and personals support really stood out.
I found this company through an ad where they claimed to be specialised in working with dads on children arrangements and reconnecting them to their children.
I was assigned to a specialist called “Jay”. This person had no empathy and spent most of the time asking when the next payment would come.
At a certain point he said he would do a specific task inside the scope of the initial but then he came with a new email charging DOUBLE (another 3,000 pounds adding up to 6,000)
He even sent an email saying:
“ This will be my final email on this matter”
Meaning, if I didn’t pay there would be no further email. Like a ransom note of sorts.
Since I was still inside the 14 days cooling off period, I sent an email requesting all my payments to be refunded. The only reply I got was an automated reply.
I haven’t heard back from them since.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.