Accurate Background Avis 

Accurate Background incorrectly reported verified education information as discrepancies, creating unnecessary delays and stress during my hiring process. I sent many emails explaining what appears to be a reporting/classification error on their end.
I wouldn't recommend it.

They don’t even deserve one star

This company is the absolute worst for checking backgrounds. I've had 3 backgrounds come back for other opportunities in the same amount of time my background for Accurate has been going on.
What sucks is the job I really want is the one using this horrible company. They don't actually verify anything.
No phone calls to previous employers yet say they can't verify employment.
Apparently when you upload a document to verify employment they don't actually check that either.
Essentially a waste of a lot of time and costing the potential employee a job.

This is the most incompetent company I’ve ever dealt with. They outsource communications to the lowest bidding call centre, clearly. The people who call to confirm information do not have a comprehensive grasp of the English language. It leads to infuriating and time-wasting back and forth dialogues that go nowhere as no one at the company can actually do anything outside their autopilot responses. The level of incompetency is tragic and absolutely unacceptable when dealing with such sensitive information. This company is filled with unprofessional and uneducated people. They send emails asking for you to email back a copy of your ID, then directly below is the disclaimer stating, “DO NOT send documentation via email”. Do they have that warning as they know their own staff do not understand their own rules?!?

It is clear that large companies use Accurate because it is likely the CHEAPEST background check company. It succeeds because it uses utterly incompetent staff. I mean there is no way someone would pay competitive pricing for a company that could be more efficiently staffed by children.

I DO NOT TRUST THIS COMPANY.

The worst background check company I ever used for my background. My results still haven’t came back. I’m blessed I got offered another job where my background came in the same day. I don’t know what’s up with accurate background it’s slow and terrible

site not working, incomplete information, poor customer service

HORRIBLE COMPANY, EMPLOYERS STAY FAR AWAY FROM THIS COMPANY UNLESS YOU DONT WANT FUTURE PROSPECTS TO JOIN. They made my experience horrible almost costing me a job.STAY FAR AWAY FROM THIS JOKE OF A COMPANY. FOR YOU ACCURATE BACKGROUND, GET BETTER.

Overall, a very frustrating experience. There is a clear lack of urgency, and customer service offers little to no real resolution, responses often default to “it’s our policy” without addressing concerns.

Education verifications are frequently delayed, and if any issues come up with your background check, you’re required to call them directly since they don’t handle these matters over email. Communication is also very disjointed they send multiple separate emails for different issues instead of addressing everything at once. We were told this is because different teams handle different parts of the process, which means you may have to call multiple times just to resolve a single application.

Overall, I would not recommend signing up with this company.

Useless company. Barely intelligible staff that fail to follow basic practice when leaving phone messages. I pity anyone relying on them for background screening.

Speechless. 1 months and keep asking documents already shared. Unbelievable

The worst background check company I know in my entire life. They could not provide the informations from their own company to complete a background. They gave me unaccurate advice to provide documents proof. They lacked flexibility, to facilitate the process, and did not accepted other employement documents to replace the one they could not accept. More than one week strugling on a daily basis, without solution, and having my start date postponed until unknown date because of them. It's a shame ! Also, I had to call 4 times to USA from Poland, and it's difficult to reach a supervisor. In total, around 25$ calls for such a bad experience.

If I could rate them less than 1 star I would. This is the worst background check company ive ever dealt with. Its been over a month now and they still havent processed my background check. It says its in review and the estimated days until completion keeps changing. Come to find out after many phone calls and messages between me and them, and a subsequent trip to Missoula County (where they claimed the hold up was) I find out they never even submitted a background check for me. They are liars and not worth a second of your time. If you're looking for a job and they go through this company, dont bank on it. If you are an employer thinking of using this service, avoid it like the plague.

I am extremely dissatisfied with the service provided. On two separate occasions, I was informed that my previous employers could not be verified. What is most frustrating is that no real effort was made to contact me in order to resolve this issue or clarify the information.

I genuinely do not understand why companies continue to use the services of this agency, given the lack of professionalism, communication, and basic diligence I have experienced.

By far worst company ever for background never experienced any check that takes over a month with no update when asked. False update of it completed then saying oh its not even started.... close down please.

It’s nice to see how many people think of accurate, this company takes so long in geo their finger out will now end up in a small claims court, simply because they have take. So long in sorting any issues out and will of cost me probably about £1000 give or take in which case I will give them 14 days to pay , you want to be a ignorant people, then take this you cost me, I cost you, see you in a small claims court.

i’d like to rate it a 0 but i can only rate it a 1. extremely poor communication, it took them 7 days to email me and tell me that my background check needed more confirmation. 7 days?!? that’s not normal.

Constant technical problems on their site. I’ve had to call numerous times to email the documents they are asking for, then I’m unable to view anything I’ve uploaded or check the progress. It makes me extremely uneasy knowing they outsource work to other countries and don’t allow you to access your information you HAVE TO provide. I have no idea where my information is going, and asking me to email documents like tax forms and identification is extremely unsafe. There are much more reliable companies out there who don’t jeopardize your personal safety and data. Companies need to think twice before opening themselves up to lawsuits using them.

Absolutely the worst company to have your background ran with. Unprofessional, never calls back, issues with background checks that take over a month! Lost the job I applied for due to their lack of concern. Now I'm without a damn job with bills due. This company needs to be shut down ASAP!

One of the worst experiences I’ve ever had has been with Accurate Background. They constantly ask for the same documents I have already submitted, which makes the process frustrating and unnecessarily repetitive. Their team is unprofessional, unsupportive, and very unhelpful when clarification is needed.
On top of that, their constant delays directly affect employees’ processing time, which can cause serious setbacks. Unfortunately, I have to go through my background check with them, but if I had the choice, I would never choose Accurate Background.