Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I am very pleased with the clarity of the image of this spotting scope. When I tried it for the first time I focused on a Great Egret at Sandbach Flashes about a week and a half ago. Not a bad bird a... Voir plus

Noté 5 sur 5 étoiles

Ordered my new telescope from Ace Optics and as a new customer would highly recommend. Had an issue with my credit card at my end and when I emailed them to check they responded straight away a... Voir plus

Noté 5 sur 5 étoiles

Easy to order, great price. The Ace scope case for a Kowa 99a has an excellent fit, is well made. Honestly, I don't know why you would spend nearly double on a neoprene version.

Noté 5 sur 5 étoiles

EXCELLENT SERVICE-SECOND TO NONE.I did a part exchange but decided that the binoculars I got were not for me so I returned them for another pair which I am delighted with.The gentleman at ACE OPTICS w... Voir plus

À propos de l'entreprise

  1. Magasin de jumelles
  2. Atelier de réparation d'appareils photo
  3. Magasin de photo
  4. Magasin de télescopes

Informations provenant de diverses sources externes

Ace Optics is an independent optics and photographic dealer, established in 1985. We offer friendly service and expert knowledge with no pressure to buy. In addition we are an official Swarovski Premier stockist and Kowa System authorised dealer.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

471 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Promp well packed

Promp well packed. Avian binoculars compare them with £2000 ones there's not £1500 worth of difference .
I bought a pair over thirty years ago and they are still fine I have given them to my son. And treated myself to some new ones. 0

10 juin 2024
Logo de Ace Optics

Réponse de Ace Optics

Glad to hear that our product was up to your expectations. Thanks for choosing Ace!

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service. I can highly recommend ace optics.

31 mai 2024
Logo de Ace Optics

Réponse de Ace Optics

We're happy to be able to help. Thanks for choosing Ace.

Noté 5 sur 5 étoiles

1st class service and advice.

I've now purchased 3 items from Ace Optics and received 1st class service and advice each time. 2 of the items were secondhand, were exactly as described and delivery was prompt. I also received sound impartial advice on how to get started digiscoping. Thanks!

29 mai 2024
Logo de Ace Optics

Réponse de Ace Optics

Always happy to serve, please don't hesitate to contact us again if you need help or advice in the future! Thanks for choosing Ace.

Noté 5 sur 5 étoiles

My experience in using Ace Optical.

I found this company delt with me in a good and business like manner.If I need any further optical equipment I wouldn't hesitate to use them.
Anthony,
West Sussex.

13 mai 2024
Logo de Ace Optics

Réponse de Ace Optics

You're welcome, we are happy to help! Thanks for choosing Ace.

Noté 2 sur 5 étoiles

Leica lens not as described.

I bought a vintage Leica lens over the phone after reading the description online describing it as being in very good condition. However the lens wasn’t as described. The optics were good but the focusing helicoid was dry as a bone. It had play and it squealed when turned fast. Which being dry was hard not to do. But I had a project to get on with so despite their offering me a refund or repair I didn’t have the time to spare. I appreciated the offer to resolve the issue but really cheesed off that they didn’t inspect and describe it properly in the first place. And I appreciated them accepting a lower offer than the advertised price. If I had known the issue though I wouldn’t have bothered or would have negotiated a price that accounted for a prompt CLA. Lenses are hard to show clearly in photos and some aspects are completely reliant on the words. Hence I’m inclined to use this platform to push for a basic level of accuracy and clarity especially with valuable used items.

9 mai 2024
Avis spontané
Logo de Ace Optics

Réponse de Ace Optics

We're sorry that the issue with the lens was not identified before despatch. We make efforts to ensure accurate descriptions of our used equipment & apologise that on this occasion the problem was missed.

Noté 5 sur 5 étoiles

A simple ordering process

A simple ordering process and timely delivery all contributed to a very acceptable order process.

20 avril 2024
Logo de Ace Optics

Réponse de Ace Optics

Happy to hear that our service was up to your expectations. Thanks for choosing Ace!

Noté 5 sur 5 étoiles

Fast and efficient

Fast, efficient service, goods received extremely promptly.

19 avril 2024
Logo de Ace Optics

Réponse de Ace Optics

Happy to hear that everything arrived OK. Glad to be able to help!

Noté 5 sur 5 étoiles

Great store: great products at good prices & excellent service

I was looking to buy a birding scope & Ian went above & beyond in his professionalism & courtesy. He allowed me to see & try (they have a really useful view out of their open rear window) a variety of used scopes (all of which were of excellent quality & good price). The ONLY reason I did not buy there & then is that I had to go & "re-negotiate" with my wife.
He was also very patient, informative offered much helpful advice, thank you so much.
Not a negative in the slightest but just be aware street parking in Bath is not always easy & their Belmont store (in Lansdown Road) does not have a "normal" shopfront.

29 mars 2024
Avis spontané
Logo de Ace Optics

Réponse de Ace Optics

Appreciate your words and we are glad to know that you enjoyed the visit. Always happy to serve, please don't hesitate to contact us again if you need help or advice in the future!

Noté 5 sur 5 étoiles

Perfect

Perfect, came less then 24 hours after ordering

22 mars 2024
Logo de Ace Optics

Réponse de Ace Optics

Glad to hear. Thanks for choosing Ace!

Noté 5 sur 5 étoiles

Ace Optics provided excellent and efficient service

Ace Optics have provided excellent and timely service helped by using a delivery service that functions well unlike some of your competition. The item was packed well and dispatched immediately with rapid delivery.

16 mars 2024
Logo de Ace Optics

Réponse de Ace Optics

We're happy to hear that our service was up to your expectations. Thanks for choosing Ace!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus