Easy to set up chore lists and auto funding for weekly allowance. The child focused financial lessons are great. They can learn how to save for bigger purchases and not have to use physical money. Won... Voir plus
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Claudia answered my questions and resolved my issue in a timely manner. She was very kind and patient and her customer service was topnotch !
I'm extremely disappointed with Acorns Early , When your money is involved, You shouldn't have to make multiple calls or wait for days just to get a basic issue like card activation and slow transfers... Voir plus
This app is so great! It teaches my 8 year old daughter how to be responsible with money. She gets her allowance added onto the account and then I transfer her money to her card for her to have. She i... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Acorns Early (formerly GoHenry US) is the smart debit card and learning app for kids that teaches them financial wellness and the value of money. Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated allowance, task lists, and gamified educational quizzes and videos. Then they can practice their skills in the real world with their own debit card. All while parents watch and guide with flexible parental controls.
Coordonnées de contact
Etats-Unis
- help@acornsearly.com
- acorns.com/early
4,1
Bien
4 k avis
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Transfers to parent wallet take too…
Transfers to parent wallet take too long. Never received my promo $20 allowance.
17 juin 2026
Réponse de Acorns Early
Hi! This is not something we would ever expect for our members. I am sorry to hear that this has been your experience. The transfers between the parent wallet and the child's card should be pretty much instant, but if you are referring to transferring funds back to your bank account, then this would take the standard 3-5 working days to be refunded. With the $20 allowance payment, this should have applied within 24 hours of the card activation, but if this has not happened, please give us a call at (855) 739-2859, and a member of the team will be happy to get this looked into for you. 😀
Great tool for kids & parents
This makes allowance and spending on my child so easy to manage and keep track of. It's helped both me and my child become more aware and responsible with money. I had an issue with Acorns but with Acorns Early everything has been great so I try to keep my experiences seperated. I definitely recommend this to anyone with a child that's getting older and wants their own money, it will make things easier or you both!
14 mai 2026
Réponse de Acorns Early
Hi Lizzy, Thanks for your kind review! If you are still experiencing an issue, please contact Acorns via any of the following channels so that we can ensure this is resolved for you: You can email us at support@acorns.com, or you can call us at 855-739-2859 (5 am-7 pm PT, every day).
Great platform
21 juin 2026
Avis spontané
Réponse de Acorns Early
Hi Joshua! Thank you for your 5 star review. We're glad to hear that you're enjoying our service! - Naomi 😀
Réponse de Acorns Early
Hi Emiliano, thanks for taking the time to leave us a 5* review!
I dont have the money right now and u…
I dont have the money right now and u guys keep charging my bank to do it
21 juin 2026
Avis spontané
Réponse de Acorns Early
Hi Ann,
Thank you for taking the time to share your review.
I am truly sorry to hear about the strain these charges have caused, and I completely understand your frustration.
Because Acorns Early is a subscription-based service, a monthly fee is charged to maintain the specialized parental controls, chore tracking, and financial learning features on the account. These membership fees are automatically deducted each month from your stored payment method until the account is fully closed.
Using the details provided, I located an account and attempted to call you directly to help resolve this, but I was unable to reach you. I have just sent a detailed follow-up email to your registered email address with more information and options to assist you.
Please review that email as soon as you can. If you would like to discuss this further, please feel free to either respond to the email I have sent or call our team at (855) 739-2859 or connect with our Customer Support agents via Live Chat at https://www.acorns.com/early/. We are open from Monday to Friday 9am - 8pm EST and Saturday/Sunday 9am - 5pm EST
Take care,
Nana - Acorns Early Supervisor
Love the convenience of not having to…
Love the convenience of not having to send my daughter with cash
20 juin 2026
Avis spontané
Réponse de Acorns Early
Hi Jimmie, thank you for leaving us some positive feedback. We really appreicate it. ☺️
I love the app
20 juin 2026
Avis spontané
Réponse de Acorns Early
Hi Elidia, thank you for your 5 star review. We really appreciate it!
The experience and interface could be better
The interface could be better. It should give real banking and financial management tools like wealthfront or an advanced online banking platform to get them ready for the future. It offers no crypto exposure and by the time they're adults it will be mainstream and they will have missed the opportunity. I'm trying to figure out how to just give my kids my coinbase account so they can learn to invest and lose money and learn everything they're supposed to about management and risk by the time they're an adult, how can they do that in acorns mow my lawn for $10 like it's 1950.. It's supposed to pay their allowance on Wednesday but for some reason your app skips that and then wants to process it on Saturday. Lots of people on Reddit complain about these silly issues as well. The normal acorns platform is just as bad. It gives you 12 stocks to invest in and almost no crypto. You guys are going the way of the dinosaurs 100%.
20 juin 2026
Avis spontané
Réponse de Acorns Early
Hi Marty,
Thank you very much for taking the time to share your feedback with us. We are passionate about what we do and genuinely love to hear from our members, all comments are welcome whether positive or negative, it can be the negative that makes us strive to do better!
I appreciate you taking the time to let us know of improvements we can make to our service these have been passed onto the correct teams to be taken into consideration for future improvements to our service. Regarding investment accounts we offer the Acorns Early Invest. You can find out more by following this link https://www.acorns.com/early-invest/ Additionally for exposure to crypto and learning more about Money, the history of money and Investing in Crypto we have a section in the app called money missions, which are lessons on how to manage your finances.
You can find the Investing in Crypto lesson on the Level 2 money missions in the Investing Basics folder. To locate the money missions please follow the steps below in the child app.
1. Login to your Acorns Early account on the app
2. Tap ‘Learn’ at the bottom of the page
3. Scroll through our money missions and tap on the mission topic you would like to complete
Choosing a level
1. Login to your Acorns Early account on the app
2. Tap ‘Learn’ at the bottom of the page
3. Tap on the relevant level shown at the top of your screen
If you have any further questions regarding the account or would like to discuss this further with us please do not hesitate to reach out to us. You can call us on (855) 739-2859, or send us an email to help@Acornsearly.com. Lines are open 9 am to 8 pm Monday to Friday and 9 am to 5 pm on weekends.
Thank you once again for your feedback.
Best regards,
Thomas
Acorns Early Supervisor
Watch your bank account if you cancel!
I tried out Acorns Early / GoHenry. After creating the sub account, I got completely locked out of it. I attempted to resolve with support to no avail. I could access the parent account, but could not access the Go Henry side. For other reasons, I made the decision to cancel everything, delete my banking information, deactivate all accounts. I received the confirmation email that GoHenry/Acorns Early was in the "cancellation process" and I received all the funds returned to my bank account from the parent account. They didn't actually cancel my account, but it was deactivated. Continued to debit $5/mth every month post cancellation from my bank account even though my bank details had previously been deleted and my account deactivated.
20 juin 2026
Avis spontané
Réponse de Acorns Early
Hi Sarah,
Thank you for taking the time to share your feedback. I am truly sorry to hear about the difficulties you experienced with your account access and the ongoing charges. This is certainly doesn't sound like an experience we want for any customer.
As no account details were provided in your review, I am unable to locate your account to investigate this specific situation. Please note that following a cancellation, you should typically expect to receive your closing balance within 7–10 working days.
We would like to get this resolved for you as quickly as possible. Please email us with the subject 'FAO Supervisors' to help@acornsearly.com so this can be passed to our Supervisors promptly, or call our Customer Service Team on (855) 739-2859. Our phone lines are open 7 days a week: 9am–8pm EST Monday to Friday and 9am–5pm EST Saturday to Sunday.
Angus - Acorns Early Supervisor
Easy to use and helps the kids with…
Easy to use and helps the kids with money management
19 juin 2026
Avis spontané
Réponse de Acorns Early
Hi Sara, thanks so much for your positive feedback. We are very glad to hear that you guys are finding our service easy to use and helpful!☺️
How to accomplish some tasks are not…
How to accomplish some tasks are not easy to find. For example how to customize your pin. I sent an email but did not get a response.
8 juin 2026
Avis spontané
Réponse de Acorns Early
Hi Carole,
Thank you for leaving us a review and for sharing your feedback. I have taken a look into this for you and I can see that your query was responded to via email on June 9th.
You can also find lots of helpful information on our FAQ's page here - https://us.support.gohenry.com/us/s/topiccatalog.
If you have any further questions, you can get in touch on (855)7392859 or email us at help@acornsearly.com. We are here 7 days a week: 9am-8pm EST Monday to Friday & 9am-5pm EST Saturday to Sunday. We are more than happy to assist you.
Being unable to link my previous acorn…
Being unable to link my previous acorn account and my kids’ acorns early account due to a difference in email without any other means of identification verification for a financial services platform is a joke.
19 mars 2026
Avis spontané
Réponse de Acorns Early
Hi Matt,
Thank you for taking the time to leave us a review.
I am very sorry to hear about the difficulties you have experienced with linking your accounts.
I have located your account details and attempted to reach you by phone to resolve this directly. As we haven't been able to reach you, please reply to our recent email with further information regarding the issue you're facing, or confirm a convenient date and time for us to call you back. We are committed to getting this sorted for you.
Alternatively, please give us a quick call on (855) 739-2859 and one of our lovely agents can get this sorted for you in no time! Our phone lines are open 7 days a week: 9am-8pm EST Monday to Friday & 9am-5pm EST Saturday to Sunday.
Angus - Acorns Early Supervisor.
Its good for children to learn how ro…
Its good for children to learn how ro you butt i think children need more time use their card
19 juin 2026
Avis spontané
Réponse de Acorns Early
Hi there, thank you for taking the time to leave us a review - we appreciate your feedback!
Easy to use
Easy to use. The kids love looking at their balance. Cards are usually easy to use.
18 juin 2026
Avis spontané
Réponse de Acorns Early
Hi there, thank you so much for leaving us a 5* review! It's great to hear that you're loving Acorns Early 😊
My kids are happy learning to be an adult
The fact my kids can feel like they earn their money and now they can go with friends and enjoy the money instead of saying they lost their money some how
17 juin 2026
Avis spontané
Réponse de Acorns Early
Hi! Thanks so much for your kind words. We're so grateful to hear that you're loving Acorns Early!
3 buisness days to load funds
It takes too long (3 buisness days) to transfer money into my account so I can fund my kids. If you haven't got your wallet loaded when the kids need / earn some cash, it's already too late.
17 juin 2026
Avis spontané
Réponse de Acorns Early
Hi Stephen 👋, thanks for taking the time to leave us a review. I understand that the 3-working-day timeframe can be frustrating. Rest assured, this is only the case for ACH payments. If you'd like to make faster payments into the Acorns Early account, I advise using a debit/credit card in your name instead!
You can add a new payment card via the app:
1. Log in to your Acorns Early account on the app
2. Tap ‘Account’ at the bottom of your screen
3. Tap the ‘Payment Methods’ option
4. Tap ‘Debit or credit card’
Please note that the details of the card you wish to load the account with must match what is registered on the Acorns Early account. We accept most debit/credit cards linked to mainland US brick-and-mortar banks!
If you experience any issues with this process, please call us at (855)7392859, 7 days a week: 9am-8pm EST Monday to Friday & 9am-5pm EST Saturday to Sunday. You can also email us at help@acornsearly.com. One of our agents will be happy to help you! 😊
My experience is great ...it really…
My experience is great ...it really teach kids how to manage the money on the card.
13 juin 2026
Avis spontané
Réponse de Acorns Early
Thank you for your kind words, Rose, it's great to hear that you and your kids are loving Acorns Early!
Réponse de Acorns Early
Thanks for sharing, Toyin!
Its a great app for kids to learn how…
Its a great app for kids to learn how to manage money,use a debit card and how to save their money. My kids love using their own debit cards and it keeps them from spending too much on my debit card... lol. With my kids if its their own money they know they have to budget and cant just spend whatever they want. Its worth the $10 monthly fee.
13 juin 2026
Avis spontané
Réponse de Acorns Early
Hi Marcus, thank you so much for taking the time to leave a review. We're so pleased that you and your family are enjoying Acorns Early and all of the features that we offer!
Mostly awesome
Everything is great! Only critique I have is being able to add funds quickly is difficult. The auto fund is great for maintenance but if I want to add funds to be available immediately it’s not a user friendly process to figure out and do
12 juin 2026
Avis spontané
Réponse de Acorns Early
Hi Megan! Thank you for taking the time to leave this review and your feedback. It's great to hear that you are enjolying Acorns Early. We are sad to hear that you did not find it easy to add funds to the account - if you ever need help with this or any of our features, please reach out to us. You can call (855) 739-2859, email help@acornsearly.com or join a Livechat with one of our agents. We are open Monday to Friday 9am - 8pm EST and Saturday/Sunday 9am - 5pm EST!
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