A difficult decision due to our personal circumstances made comfortable and easy without any pressure to buy. Great advice about options and suggested modifications to make stairlift design as simple... Voir plus
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Absolutely cannot fault the staff and product at this business! From the start it was outstanding. The owner, the woman we dealt with on the phone and the installer, were all so helpful and very kind.... Voir plus
We were extremely grateful that you arranged the transaction so quickly, even though your staff were working from home.The installation was even more efficiently handled----During lockdown. . This... Voir plus
L'entreprise a répondu
After a bad day suffered after a Sunday stairlift breakdown, the review for which must still stand, we got a Monday morning priority engineer visit who quickly resolved the problem. We also received a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Acorn Stairlifts enable anyone who struggles with the stairs to remain in their own home, regain full use of their home and retain their independence. Formed in 1992, Acorn has grown to become one of the world’s biggest brands for home stairlifts. We manufacture more than 70,000 stairlifts annually at our factories in the UK, supplying to more than 80 countries worldwide. We manufacture, sell direct to the public, install and maintain our own award-winning Acorn Stairlifts. Dealing direct means value for our customers and providing a personalised and prompt service. Acorn Stairlifts is the first and only stairlift to earn the prestigious Ease-of-Use Commendation from the Arthritis Foundation Visit Acorn Stairlifts and change your life today. Regain your independence at home — enjoy a free quote, no obligation survey and quick installation!
Coordonnées de contact
7/24 Bishop Dunn Place, 2013, Auckland, Nouvelle-Zélande
- 0800 782 475
- service@acornstairlifts.co.nz
- acornstairlifts.co.nz
4,9
Excellent
229 avis
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Wonderful service from start to finish…
Wonderful service from start to finish 👏
7 août 2020
Avis spontané
Réponse de Acorn Stairlifts New Zealand
Dear Fiona,
Many thanks for your review, it is greatly appreciated, we are thrilled to hear that you are happy with our service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Installation process rushed
Installer was late; didn't arrive until 2.30pm then realised he had forgotten the tracking so it was another hour until he started installing the stairlift. we went through the instructions fully (my mother isnt keen on it though so I went through the installation instructions). The power point for the plug was in the room next to the stairlift and we needed an extension cord to use the plug; we had told the man who came initially about this and he said there would be no issue - the installer wasnt aware of this however. Process overall felt a bit rushed. Chair is working fine and there are no issues with this.
3 août 2020
Avis spontané
Réponse de Acorn Stairlifts New Zealand
Dear Julia,
We are very sorry that you did not have a great experience during the installation of your Acorn Stairlift, our customer service team will be in contact with an aim to resolve the issues.
kind regards
The Acorn Team
Dear Julia
We are pleased that we were able to rectify the issues, we hope your mother enjoys her Acorn Stairlift.
kind regards
The Acorn Team
A great experience from start to…
A great experience from start to finish. I dealt with Emma and Sam. Great follow up on phone calls, delivery was earlier than I'd been expecting. Im sure after sales care will be just as good. Sam, you work hard and remain professional and thorough. My stairway is, naturally, looking more restricted but just a new look to get used to.
31 juillet 2020
Avis spontané
Réponse de Acorn Stairlifts New Zealand
Dear Ann,
Many thanks for taking the time to provide your feedback, it is greatly appreciated. We are thrilled that you are happy with our service and we will certainly pass on your kind comments.
Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
We are very pleased with our stair…
We are very pleased with our stair lift. The installation was quick and efficient. Great service from Acorn.
26 juillet 2020
Avis spontané
Réponse de Acorn Stairlifts New Zealand
Dear Inge,
Thank you so much for taking the time to provide your review, it is greatly appreciated. We are thrilled that you are happy with our service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
From initial contact to installation…
From initial contact to installation the process was very smooth.
Stairlift installed within a week of deposit being paid & the job was very neatly done.
Operation was well.explained.
24 juillet 2020
Avis spontané
Réponse de Acorn Stairlifts New Zealand
Dear Lynnette,
Many thanks for providing your review, your feedback is greatly appreciated. We are delighted that you are happy with our service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Successful Stairlift !
After several months waiting for approval, stairlift was installed well.
Ramp (for invalid's Walker) at foot of stairs was finally brought, but does not fit and still waits for re-sizing After some days of trial, it now works well.
22 juillet 2020
Avis spontané
Réponse de Acorn Stairlifts New Zealand
Dear William
Many thanks for your review, it is good to hear that you are happy with your Acorn Stairlift. We are sorry to hear that the funding approval for the stairlift took so long. Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
An excellent job
An excellent job, from start to finish. Great communication, very fast and efficient. Lovely, friendly staff and a great product. My mother couldn't be happier. Thank you.
21 juillet 2020
Avis spontané
Réponse de Acorn Stairlifts New Zealand
Dear Kath,
We are thrilled that you received the high level of service we strive to deliver, your feedback is very important to us so we are grateful for your review, we hope your mother enjoys her Acorn Stairlift.
kind regards
The Acorn Team
Easy transport.
My Acorn stairlift gives my family peace of mind that I am not climbing down the stairs of our home. It has worked well since installation with no breakdowns.
21 juillet 2020
Avis spontané
Réponse de Acorn Stairlifts New Zealand
Dear Nancy,
Many thanks for taking the time to provide your review, it is greatly appreciated. It is great to hear that you are now safe on your stairs and that you are happy with your Acorn Stairlift.
kind regards
The Acorn Team
Excellent- Acorn Stairlifts gave us…
Excellent- Acorn Stairlifts gave us caring, prompt and efficient service. We would highly recommend them.
21 juillet 2020
Avis spontané
Réponse de Acorn Stairlifts New Zealand
Dear Susan
Many thanks for such wonderful feedback, we really appreciate it. We are delighted that you are happy with our service and it is so good to know that you will recommend Acorn. Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Great service
21 juillet 2020
Avis spontané
Réponse de Acorn Stairlifts New Zealand
Dear Lyn,
Many thanks for your feedback, it is greatly appreciated, we are thrilled that you are happy with our service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Have been renovating and Acorn provided…
Have been renovating and Acorn provided excellent service from start to finish.
No complications and wonderful customer service.
15 juillet 2020
Avis spontané
Réponse de Acorn Stairlifts New Zealand
Dear Ann,
Many thanks for such super feedback, it is greatly appreciated. We are delighted that you are happy with our service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Great service
Great service. The stairlift is amazing and really helps my disabled husband and me too, by carrying my groceries up to the second floor.
14 juillet 2020
Avis spontané
Réponse de Acorn Stairlifts New Zealand
Dear Shirley,
Thank you for such great feedback, it is so good to hear that your Acorn Stairlift has made such a difference an that you are happy with our service. Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Réponse de Acorn Stairlifts New Zealand
Dear Allan,
Many thanks for your feedback, we really appreciate it. We are delighted that you are happy with our service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
A job well done under difficult circumstances
We were extremely grateful that you arranged the transaction so quickly, even though your staff were working from home.The installation was even more efficiently handled----During lockdown. .
This enabled Gwyneth to stay at home
Thankyou, most sincerely. The chair lift is also doing it's job well.
Dennis Norman.
14 juillet 2020
Avis spontané
Réponse de Acorn Stairlifts New Zealand
Dear Dennis,
Many thanks for such wonderful feedback, it is greatly appreciated. We are so happy that we were able to assist and enable Gwyneth to stay at home, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Réponse de Acorn Stairlifts New Zealand
Dear Andrew,
Many thanks for providing your feedback, it is greatly appreciated. We are delighted that you are happy with our service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Best choice ever
14 juillet 2020
Avis spontané
Réponse de Acorn Stairlifts New Zealand
Dear Pat,
Thank you for your comments, we really appreciate all feedback. We are delighted that you are happy with our service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Installation was fast and professional
Installation was fast and professional. Installed 2 days after order placed. Very happy with results.
14 juillet 2020
Avis spontané
Réponse de Acorn Stairlifts New Zealand
Dear Jim,
Thank you for taking the time to provide your feedback, it is greatly appreciated, we are delighted that you are happy with our service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Top Notch
Excellent service in every aspect, all phone contacts were a pleasure, information was promptly supplied via email and installation technician was awesome to deal with. Thank you.
14 juillet 2020
Avis spontané
Réponse de Acorn Stairlifts New Zealand
Dear Murray
Thank you for such wonderful feedback, we really appreciate it. We are thrilled that you received the high level of service that we strive to deliver, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Very prompt response to our enqjuiry
Very prompt response to our enqjuiry. Stairlift installed with no fuss. Very happy with its performance. Thanks
14 juillet 2020
Avis spontané
Réponse de Acorn Stairlifts New Zealand
Dear Doug,
Many thanks for taking the time to provide your feedback e really appreciate it. We are delighted that you are happy with our product and service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Excellent service
Excellent service, expertly carried out. I am enjoying my Acorn Stairlift immensely. Thank you!
14 juillet 2020
Avis spontané
Réponse de Acorn Stairlifts New Zealand
Dear Cecily,
Thank you for your feedback, we really appreciate it. We are so happy that you are pleased with our service and product, please enjoy your Acorn Stairlift,
kind regards
The Acorn Team
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