A difficult decision due to our personal circumstances made comfortable and easy without any pressure to buy. Great advice about options and suggested modifications to make stairlift design as simple... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Absolutely cannot fault the staff and product at this business! From the start it was outstanding. The owner, the woman we dealt with on the phone and the installer, were all so helpful and very kind.... Voir plus
We were extremely grateful that you arranged the transaction so quickly, even though your staff were working from home.The installation was even more efficiently handled----During lockdown. . This... Voir plus
L'entreprise a répondu
After a bad day suffered after a Sunday stairlift breakdown, the review for which must still stand, we got a Monday morning priority engineer visit who quickly resolved the problem. We also received a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Acorn Stairlifts enable anyone who struggles with the stairs to remain in their own home, regain full use of their home and retain their independence. Formed in 1992, Acorn has grown to become one of the world’s biggest brands for home stairlifts. We manufacture more than 70,000 stairlifts annually at our factories in the UK, supplying to more than 80 countries worldwide. We manufacture, sell direct to the public, install and maintain our own award-winning Acorn Stairlifts. Dealing direct means value for our customers and providing a personalised and prompt service. Acorn Stairlifts is the first and only stairlift to earn the prestigious Ease-of-Use Commendation from the Arthritis Foundation Visit Acorn Stairlifts and change your life today. Regain your independence at home — enjoy a free quote, no obligation survey and quick installation!
Coordonnées de contact
7/24 Bishop Dunn Place, 2013, Auckland, Nouvelle-Zélande
- 0800 782 475
- service@acornstairlifts.co.nz
- acornstairlifts.co.nz
4,9
Excellent
229 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Thank you for your excellent service…
Thank you for your excellent service and prompt replies to all queries. We are very happy with the installed stairlift.
11 mai 2021
Réponse de Acorn Stairlifts New Zealand
Dear Irene
Many thanks for your feedback, we are delighted that you are happy with our service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Courteous
Courteous, helpful and knowledgeable salesman.
Courteous and helpful installer. He did have trouble getting his drill through our carpet and into the concrete steps. Our woven carpet unravelled around the drill. The stairlift has been worth it though. It’s been a great help in our situation.
Very helpful and courteous receptionist too.
Thank you all
Beatrice
4 mai 2021
Réponse de Acorn Stairlifts New Zealand
Dear Ross
Many thanks for your feedback, it is great to hear that you are happy with our service. We apologise that your carpet was damaged during the install, our installers are very careful but occasionally some minimal damage occurs.
Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Excellent snd efficient service
4 mai 2021
Réponse de Acorn Stairlifts New Zealand
Dear Pritesh
Many thanks for your feedback, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Very happy with the results
Very happy with the results. We had oure moments but worked around it satisfactorily to both parties.
20 avril 2021
Réponse de Acorn Stairlifts New Zealand
Dear Tony
Many thanks for your feedback, we are so pleased that you are now happy with your Acorn Stairlifts, do not hesitate to get in contact should you need us.
Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
What a difference this has made to our…
What a difference this has made to our lives. We can now safely get our 50 year old disabled daughter up and down our 11 outdoor steps. So thrilled with it! We found Acorn to be extremely helpful and professional from our first contact with them to the installed chairlift.
19 avril 2021
Réponse de Acorn Stairlifts New Zealand
Dear Jan
Many thanks for taking the time to provide your review. It is wonderful to hear that the Acorn Stairlift has made such a difference to your family, please enjoy.
kind regards
The Acorn Team
Two guys one Auckland one Wellington…
Two guys one Auckland one Wellington were given the task of installing a stair lift in our home.From the time they arrived until the time they left the next morning they worked laboriously to finish the job as quick as possible.
We were very happy with their professionalism and the guys themselves were very courteous in their manners
16 avril 2021
Réponse de Acorn Stairlifts New Zealand
Dear Allan
Many thanks for taking the time to provide such a wonderful review, we really appreciate it. It is so good to hear that you are happy with our service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Very happy with the service,the…
Very happy with the service,the technician,the look of the chair and the product.
Can not fault it.! In time of need its a saviour.!!
12 avril 2021
Réponse de Acorn Stairlifts New Zealand
Dear Patrick,
Many thanks for taking the time to provide your review, we really appreciate it. We are delighted that you are happy with our service and product, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Excellent comunication from start to…
Excellent comunication from start to finish.I wouldn't hesitate to recomend Acorn Stairlifts.
31 mars 2021
Réponse de Acorn Stairlifts New Zealand
Dear Susan
Thank you so much for your review, it is great to hear that you would recommend Acorn Stairlifts.
Please enjoy,
kind regards
The Acorn Team
Acorn stairlift
Very pleasant people to work with, no problems at all.
Installation of the stairlift very well done, neat and tidy, no mess.
It works well and have no problems, thank you.
24 mars 2021
Réponse de Acorn Stairlifts New Zealand
Dear David,
Many thanks for providing your feedback, it is greatly appreciated. We are delighted that you are happy with our service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Everything went smoothly Acorn did what…
Everything went smoothly Acorn did what they said they would when they said they would Emma and Eric were great
22 mars 2021
Réponse de Acorn Stairlifts New Zealand
Dear Prue,
Many thanks for taking the time to provide your feedback, we really appreciate it. We are delighted that you are happy with our service and we will certainly pass on your comments to Emma and Eric. Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Réponse de Acorn Stairlifts New Zealand
Dear Sue
Many thanks for you review, we really appreciate all feedback, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
prompt, tidy, efficient
Very prompt,clean, tidy and, efficient installation. Despite the short weeks and lockdown they installed the lift only afew days after I paid the deposit.
1 mars 2021
Réponse de Acorn Stairlifts New Zealand
Dear MARGO,
Many thanks for taking the time to provide your review. We are delighted that you are happy with our service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Overall we are happy with our new…
Overall we are happy with our new Stairlift
The representative that first came around to measure up was , in our opinion, not over helpful and put us off getting the stairlift installed.
But after a few months we reproached the office and that sent another person out who was very helpful.
The installation team were very good.
26 février 2021
Réponse de Acorn Stairlifts New Zealand
Dear Robert,
Many thanks for your feedback, it is greatly appreciated. We are very sorry to hear that you were not happy with the initial surveyor, it is really disappointing that he did meet the standards we expect.
It is good to hear that we were later able to find a solution, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
I was pretty happy with service…
I was pretty happy with service provided by Acord. They were courteous, well informed and on time.
12 février 2021
Réponse de Acorn Stairlifts New Zealand
Dear Sumi
Many thanks for taking the time to provide your feedback, it is great to hear you are happy with our service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
The technician was excellent
The technician was excellent, thorough and I can't recall. him taking a break and the job nearly took 9 hours. Very pleased with our chairlift!
6 février 2021
Réponse de Acorn Stairlifts New Zealand
Dear Christine,
Many thanks for such a great review, we really appreciate it. We are delighted that you are happy with our service and product, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
The stair lift has made a great…
The stair lift has made a great difference to my husband life. He has his independence back by being able to go up and down to our backyard and veg garden without having a little medical episode when he did so. It is a great product. Was installed very efficiently and quickly. No fuss efficient installer. Thankyou.
5 février 2021
Réponse de Acorn Stairlifts New Zealand
Dear Ann
Many thanks for such a wonderful review, we are delighted that you are happy with our service. It is great to hear that your Acorn Stairlift has given your husband freedom on the stairs once again. Please enjoy,
kind regards
The Acorn Team
Very professional service
The team at Accorn were very helpful, professional and responsive. Paul, the salesman came for consultation and provided very thorough details. The installation happened soon after the holidays and completed in 4 hours by one person. Chris, the installer was very professional and helpful too. My grandmother is loving the stairlift, she no long need to climb the stairs with her weak legs.
17 janvier 2021
Réponse de Acorn Stairlifts New Zealand
Dear Jan,
Many thanks for such a great review, we really appreciate it. We are delighted that you and your grandmother are happy with our service and we will certainly pass on your kind comments to Paul and Chris.
kind regards
The Acorn Team
Thanks for helping us to make the…
Thanks for helping us to make the decision to install a stair lift. The process was extremely efficient and the service was great. Fully recommend the product.
5 janvier 2021
Réponse de Acorn Stairlifts New Zealand
Dear Liz
Many thanks for providing your review, we really appreciate it. It is great to hear that you are happy with our product and service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Professional stairlift supply and installation
Acorn is one of the most professional companies l have had the pleasure of dealing with. My first contact was with Emma who arranged everything for us. John arrived to measure up promptly. He was able to give me an estimate of the cost, and this was followed up by Emma. Some parts had to be specially manufactured and air freighted from the UK. Emma kept us informed on delivery dates, and subsequently the parts arrived on the due date. Chris installed and tested the unit, and explained the operation in a matter of hours. He was cheerful and worked efficiently and tidily.
I have no hesitation in recommending the lift and Acorn Stairlifts.
27 décembre 2020
Réponse de Acorn Stairlifts New Zealand
Dear Penny,
Many thanks for such a wonderful review, we really appreciate it. We are delighted that you are happy with our service and product and we will certainly pass on your lovely comments. Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Great speedy service
Recently had a requirement to get a stair installed in my mothers house. John showed up on time to measure up and explain the process.
Had good communications from Emma as we went through each step and then Chris who installed the stair lift was also very good
All up from first contact to installation s was about two weeks which I was very impressed with
Would highly recommend Acorn Stairlifts
22 décembre 2020
Réponse de Acorn Stairlifts New Zealand
Dear Chris,
What a wonderful review many thanks. We are delighted that you are happy with our service and product and we will certainly pass on your kind comments to John, Emma and Chris.
Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.