Nat at Acre Pharmacy is phenomenal. The whole team including Amy (our rep) is fantastic. But a special shout out to Nat who went above and beyond the call of duty. I’d recommend the team for all your... Voir plus
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Lisez les avis des autres
I honestly cannot rate this pharmacy highly enough. I have been in the aesthetic medicine specialty for 10 years and their customer service is incredible. I have to mention Nat who literally goes ab... Voir plus
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I’d like to say a big thank you to Nat for all her support with ZO Skin Health. She has always been incredibly professional, knowledgeable and helpful, and is always happy to answer questions and... Voir plus
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Not only this is the best pharmacy in terms of products, but also it has the best customer care service/ experience I’ve ever had. Every time I go to collect my other in London I am received by... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Licensed by MHRA, a UK government regulatory organisation for the supply of pharmaceuticals and medical devices.
Coordonnées de contact
Unit 5-7 Tintagel Way, Aldridge, WS9 8ER, Walsall, Royaume-Uni
- 01477536015
- info@acrepharmacy.co.uk
- acrepharmacy.co.uk
4,9
Excellent
724 avis
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Prompt delivery
✅ Prompt delivery, professional packaging and easy to order products on line.
❌ Product ordered is expensive compared to other distributor pharmacy, so may be price can be competitive?
29 décembre 2025
Réponse de ACRE Pharmacy
Thank you for your feedback. We’re glad you were happy with the delivery and ordering process. We appreciate your comments on pricing and will certainly take this into consideration. 💚
Acre always deliver my parcels quickly…
Acre always deliver my parcels quickly and communicate with me any potential issues with my order quickly. They are my preferred pharmacy and I highly recommend them to my colleagues!
18 décembre 2025
Réponse de ACRE Pharmacy
Thank you for the great review! We’re glad you’re happy with our delivery and communication, and we really appreciate your recommendation. 💚
I have been a customer with Acre…
I have been a customer with Acre Pharmacy for around two years. I have always found their customer service skills to be fantastic. This morning (two days before Christmas) I had some issues with delivery I needed help with and was dealt with by Natalie. She was very calm and professional and seemed fully invested in sorting the situation out for me. After ten minutes she had sorted my problem and had communicated with me on WhatsApp a plan. I felt reassured and relieved. Thank you so very much Natalie for your kindness and exceptional customer service! Fantastic!
23 décembre 2025
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your lovely feedback — we really appreciate it. We’re so pleased to hear Natalie was able to help and make things easier for you, especially at such a busy time. I’ll be sure to pass on your kind words to her. Thanks again for your continued support! 😊
5 stars for me
Had nothing but a positive experience with ACRE for all my orders. I think their prices are some of the best on the market and they run great offers. The 12 days of Christmas advent calendar was a wonderful initiative and put me on to some new products I’ve tried. The main reason for leaving my review is in the one instance where I had an issue with a missing product and Natalie couldn’t be anymore helpful or professional with looking into and getting it rectified. I find the most important thing about a business is where things go wrong, and they can, it’s how they put them right. 5 stars for me. Happy customer.
4 décembre 2025
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for taking the time to leave such a thoughtful review. We’re really pleased to hear you’ve had such positive experiences with ACRE and that you’ve enjoyed our pricing, offers, and the 12 Days of Christmas advent calendar — it’s great to know it helped you discover new products.
We especially appreciate your kind words about Natalie. While issues are rare, we completely agree that how they’re handled matters most, and we’re glad we could resolve things quickly and professionally for you.
Thank you again for your support and recommendation — it truly means a lot to us. Happy customers like you are why we do what we do 💚
Super easy order process
Really simple website to navigate and order process. Good amount of postage options and lots of updates received. Highly recommend.
17 décembre 2025
Réponse de ACRE Pharmacy
Thank you so much for the kind review! We’re really glad you found the website easy to use and the ordering process straightforward. Great to hear the postage options and updates were helpful too. We truly appreciate the recommendation 💚
Excellent support and fast delivery
I’ve had a very positive experience with Acre Pharmacy. The team is always supportive and quick to respond to any enquiries, which is very reassuring. Delivery has been consistently fast, and everything is handled in a professional and reliable way. Highly recommended.
18 décembre 2025
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your kind review! We’re really pleased to hear that you’ve had such a positive experience with Acre Pharmacy. It’s great to know our team’s support, quick responses, and fast delivery have been reassuring for you. We truly appreciate your recommendation and your continued support 😊
Acre is one of the best pharmacies I…
Acre is one of the best pharmacies I have ever used and customer service is impeccable. I had an issue with missing items and Natalie just went above and beyond to resolve the issue for me. 1million percent recommend Acre.
17 décembre 2025
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your amazing feedback! We’re thrilled to hear that you’ve had such a positive experience with Acre and that our customer service met your expectations. Natalie will be absolutely delighted to hear your kind words — she truly does go above and beyond. We really appreciate your recommendation and your support 😊
Acre is my new go to pharmacyfor all my…
Acre is my new go to pharmacyfor all my aesthetic needs its prices are competitive delivery is quick and efficient and they often have great deals on price. The advent calendar was outstanding all great products thought it was well thought out congratulations acre
17 décembre 2025
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for such a wonderful review! We’re absolutely delighted to hear that Acre has become your go-to pharmacy for your aesthetic needs. It’s great to know you’re happy with our competitive prices, quick delivery, and special offers. We’re especially pleased you loved the advent calendar — your kind words really mean a lot to our team. Thank you again for your support and congratulations right back to you! 😊
Nat was so kind
Nat was so kind, friendly and thoughtful! She really went out of her way to help me, massively appreciated.
15 décembre 2025
Avis spontané
Réponse de ACRE Pharmacy
Thank you! Nat will be absolutely delighted to hear this. We really appreciate you taking the time to share your experience 💛
Réponse de ACRE Pharmacy
Thank you for your kind feedback! We’re glad you’re happy with our prices and fast delivery. We really appreciate you taking the time to share your experience and hope to serve you again soon.
Highly recommend
Highly recommend. Great service in every respect, great customer service. Always feel well looked after in terms of product support and additional benefits to keep a busy clinic running efficiently and safe & cost effective for patients.
Keep up the great work
1 décembre 2025
Réponse de ACRE Pharmacy
Thank you so much for your wonderful recommendation! We’re delighted to hear that you’re happy with our service and that our customer support helps your clinic run efficiently, safely, and cost-effectively for your patients. Your kind words truly mean a lot to our team. We look forward to continuing to support you—thank you for your trust and encouragement!
Réponse de ACRE Pharmacy
Thank you for your feedback! We’re pleased to hear you found our staff helpful. We really appreciate you taking the time to share your experience and look forward to assisting you again.
Nat was very helpful in assisting me…
Nat was very helpful in assisting me today with some problems I was having with my order. Thank You!
11 décembre 2025
Avis spontané
Réponse de ACRE Pharmacy
Thank you for taking the time to leave a review!
We’re delighted to hear that Nat was able to assist you with the issues you were having with your order. We’re committed to providing helpful and attentive support, and it’s wonderful to know your experience reflected that.
If there’s anything else we can help with, please feel free to reach out.
ACRE
Thank you to Natalie @ Acre
I recently had an issue with a delayed DPD delivery, and Natalie at Acre Pharmacy was incredibly helpful throughout the whole process. She responded quickly, kept me updated, and genuinely went out of her way to resolve the situation as smoothly as possible.
Really impressed with the level of customer service — thank you, Natalie, for making a stressful situation much easier to navigate.
4 décembre 2025
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your wonderful feedback!
We’re very sorry to hear about the delay with your DPD delivery, but we’re delighted that Natalie was able to support you throughout the process. Providing quick updates and making sure our customers feel looked after is incredibly important to us, and it’s great to know that Natalie helped turn a stressful situation into a smoother experience.
We truly appreciate you taking the time to share your kind words. If you ever need anything in the future, we’re always here to help.
ACRE
Réponse de ACRE Pharmacy
Thank you so much for your feedback! We’re glad to hear you found our service efficient. 💚
Helpful, smooth and efficient.
Very helpful in choosing products and brands. Very efficient in the ordering and delivery. Top class service.
4 décembre 2025
Réponse de ACRE Pharmacy
Thank you so much for your wonderful review! We’re delighted to hear that you found our service helpful, smooth, and efficient. It’s great to know we could support you in choosing the right products and brands, and that your ordering and delivery experience was top-class.
We truly appreciate your kind words and look forward to serving you again!
Acre
Nat was really helpful and fast also in…
Nat was really helpful and fast also in how she dealt with my slight problem I encountered with delivery ! Thank you so much
5 décembre 2025
Avis spontané
Réponse de ACRE Pharmacy
“Thank you so much for your kind words! I’m really glad to hear that Nat was able to help quickly and sort out the delivery issue for you. We truly appreciate your feedback! 💚”
Hands down the best aesthetic pharmacy…
Hands down the best aesthetic pharmacy in the field. Thank you Nat in particular for your help today.
Highly recommended x x x
4 décembre 2025
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your lovely feedback! We really appreciate you taking the time to share your experience.
Nat will be delighted to hear your kind words — we’re so glad we could help today.
Thanks again for the recommendation 💛
If you ever need anything, we’re always here to help.
Natalie at Acre pharmacy has been very helpful with my orders and also arranged a skincare starter kit for me which has been excellent. Great company to deal with and Natalie goes above and beyond
Natalie at Acre pharmacy has been very helpful with all my orders and
1 novembre 2025
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your kind feedback! We’re delighted to hear that Natalie has been so helpful and that you’re enjoying your skincare starter kit. We truly appreciate you sharing your experience. 💚
Réponse de ACRE Pharmacy
Thank you for the great feedback! We’re so glad you found the service easy to use and your order well packaged. We really appreciate you taking the time to share your experience. 💚
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