Acre Properties Avis 

412
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

An incredible team. Never had an issue that wasn't dealt with in a speedy manner. Rachel is always super friendly and has been nothing but accommodating each time ive had to reach out. Highly rec... Voir plus

Noté 5 sur 5 étoiles

Property manager Rachel has been so helpful with sorting out everything in the flat. Such a quick response and maintenance arranged immediately to resolve any issues.

Noté 5 sur 5 étoiles

Communicating with Acre has been so easy and quick. Shamia has been brilliant, very friendly and knowledgable on everything about the property, she's made organising a viewing and getting the rental p... Voir plus

Noté 5 sur 5 étoiles

Overall, I'm very pleased with the service provided by Acre Properties. Ben was very nice and gave up his Sunday morning to show me multiple properties, all modern clean and spacious. Natalia was very... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de location immobilière

Informations provenant de diverses sources externes

We are a private landlord’s office in Chiswick, specialising in whole properties and professional flatshares across west London. Everything we do comes from years of experience and understanding our market as well as a passion for all things property. Our history in the lettings market means we offer a professional and hassle-free service whilst our knowledge of the local area means we can recommend accommodation that is tailored to your requirements.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

412 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,8

Tous les avis

(412)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A personal Thank You!

I’ve been a tenant with Acre Properties for about 18 months -I have now just left. They have been the best agency I have dealt with since I’ve moved to London and I’ve had no problems throughout the duration of my tenancy. Sharon has been a fantastic property manager. Her customer service and communication has been exceptional. She even helped out on a couple of enquiries once I had left the property. Chris has also been fantastic. He always made us aware of any viewings in advance and kept us informed of any changes. Thank you both and the rest of the team for making the tenancy enjoyable, especially in times of a pandemic! Would definitely recommend Acre Properties.

4 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Viewings

I just had the chance to see a couple of rooms around Turnham Green with Aidan and he has been extremely kind and professional in every way. On time, didn’t made me feel awkward and he was genuinely a lovely person to speak to.

4 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Nothing but professional service…

Nothing but professional service throughout managed to get me moved in within such a short space of time went well above and beyond to make the move happen within 48 hours. Amazing guys thanks again

26 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

I feel very happy that I found this…

I feel very happy that I found this Agency .Fantastic customer service ,they have been very helpful and efficient ,everything was detailed and make me take an easy and right decision. Amazing Company. Thank you Guys!

21 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Flexible, understanding and fast!

My experience with Acre Properties has been amazing. I support disadvantaged clients to find private rented homes. Our agent, Alex was very understanding of our client's situation and acted very quickly. He arranged a viewing on the same day, and Acre's admin team sent through all the required safety paperwork within a day. Jonathan, the property manager was also very helpful and helped us get the documents our organisation needed for due diligence. All in all a great experience!

14 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Prompt response

Have removed my former review due to the immediate action taken by this company to address my concerns. Jonathan explained the situation clearly and helpfully. My bad! Although not a client of theirs, it is clear that they do bear out the many positive reviews by their tenants.

23 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

My first impression when I met Shamia…

My first impression when I met Shamia was really good. She was very professional, efficient but also very understanding and flexible with my room request. We spoke over the phone prior to our meeting and I was very impressed with the room I viewed. In the end I have decided to move with my friend however if I ever change my mind I will reach out to this agency. I will definitely recommend them to people I know and looking to move.

11 janvier 2021
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hello Inuska,
Thank you for your lovely review... Shamia is a gem!!
Putting your needs and safety is important to us. If it doesn't fit our product, it doesn't fit. But we will try in every way we can to help. Hopefully we will meet again in the future.
All the best in your new home and keep safe.
Acre

Noté 5 sur 5 étoiles

Perfect place to live

Perfect place to live. Clean, spacious, and reasonable pricing. Alex was incredibly helpful and brill! He does make things happen for you! Well-recommended.

23 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Always fast responses

Always fast responses. And problems solved straight away (replacement mattress & wifi issues). Thank you Jonathan!

16 septembre 2020
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Thank you Lucy for your kind review.
We do try and be as efficient as possible.
Team Acre

Noté 5 sur 5 étoiles

Professional Acre team

Professional Acre team, prompt response should you have any issues. Clean, pleasant, very well looked after property. Saw the flat and agreed of the moving in day straight away however you get 4 weeks to move which I thought was amazing. Very detailed contract protecting both landlord and tenant rights. Highly recommended.

23 juillet 2020
Avis spontané
Noté 5 sur 5 étoiles

Old school excellence

Despite the difficulties associated with the disruption to business caused by the Covid 19 pandemic, the responsiveness and professionalism of the staff has been exemplary. In particular, I would like to praise Owen (the Letting Agent), Natalia (Admin) and Jonathan (Property Manager) for providing a level of service that goes beyond what you world normally expect. Not forgetting Aubrey and the boss Alistair, who have both been helpful in the dealings I have had with them.

30 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent service, friendly and helpful people

I have dealt with a number of estate agents and letting agencies over the past 6 years. Without a doubt, Acre Properties have been the absolute best.

The process of securing the property and filling out paperwork was smooth and free of tedious complications. Throughout my stay they were always helpful and informative. I would highly recommend their service!

29 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

5* Company! Can’t recommend enough!

We’ve been renting a property from Acre since 2018 and any problems we’ve had have been resolved super quick. Jonathan in particular has been very accommodating and even in times of global pressure, hygiene and safety measures have been adhered to brilliantly. Can’t recommend enough!

15 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Acre have been a delight to rent with: responsive and accommodating at all hours. Benjamin in particular has provided exceptional customer service, resolving issues in a quick, professional, and thoughtful manner.

11 mars 2020
Avis spontané

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