Acre Properties Avis 

412
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

An incredible team. Never had an issue that wasn't dealt with in a speedy manner. Rachel is always super friendly and has been nothing but accommodating each time ive had to reach out. Highly rec... Voir plus

Noté 5 sur 5 étoiles

Property manager Rachel has been so helpful with sorting out everything in the flat. Such a quick response and maintenance arranged immediately to resolve any issues.

Noté 5 sur 5 étoiles

Communicating with Acre has been so easy and quick. Shamia has been brilliant, very friendly and knowledgable on everything about the property, she's made organising a viewing and getting the rental p... Voir plus

Noté 5 sur 5 étoiles

Overall, I'm very pleased with the service provided by Acre Properties. Ben was very nice and gave up his Sunday morning to show me multiple properties, all modern clean and spacious. Natalia was very... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de location immobilière

Informations provenant de diverses sources externes

We are a private landlord’s office in Chiswick, specialising in whole properties and professional flatshares across west London. Everything we do comes from years of experience and understanding our market as well as a passion for all things property. Our history in the lettings market means we offer a professional and hassle-free service whilst our knowledge of the local area means we can recommend accommodation that is tailored to your requirements.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

412 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(412)

13 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent

Excellent. Really friendly, helpful and responsive staff, if we have any queries, or need to report any repairs - they get back to us straight away send someone round to fix it straight away. Genuinely the best landlords I've ever had.

25 avril 2019
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hi Sophie,

Thank you for your review. I'm glad to hear the team are doing a great job.

From all at Acre Properties

Noté 5 sur 5 étoiles

Excellent company to work with

Excellent company to work with. Very efficient and friendly staff.

Would recommend.

7 avril 2019
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hi Stephen,

Thank you for the review, we always strive to provide the best customer service as possible.

From all at Acre Properties

Noté 5 sur 5 étoiles

Very satisfied

I have been very happy with the service provided by acre properties and have found the agent that has been assisting me (Chris Twiselton) to be extremely helpful and proactive in addressing any problems. I would not hesitate to recommend this service to others

26 mars 2019
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hi Ricky,

Thank you for your review, it is always nice to hear tenants are happy to recommend us.

From all at Acre Properties

Noté 5 sur 5 étoiles

Helpful and trustworthy. A brilliant agency

My mother has rented a property with the Acre Properties since February 2012 in Chiswick, London. In all those years they have genuinely looked after both her and the property, providing friendly, helpful assistance whatever the issue, whether it be a spotlight not working in the kitchen to sending an electrician around within a couple of hours when there was a temporary problem with the boiler switch. As she lives alone I am always eager to ensure that she is okay and that everything is running smoothly with her and the flat, and knowing that she is in a property that is so well maintained and that she has grown to trust AcreProperties means so much to me, as I can be sure that she is comfortable and happy in her home. They have always carried out checks on the property, have always addressed any issues or problems my mum might have and have always been at the end of a phone should she need anything. I know that she has been happier living here than anywhere else because the property is so lovely and because she likes and trusts the team who really have gone out of their way to look after her and provide a fantastic service. All the team have been so warm and helpful, in particular Ben and especially Chris Twiselton, who showed my mum the property all those years ago and who has always been so kind and helpful. I know that they have all helped to make my mum feel happy and comfortable in her home and I cannot rate them highly enough. Thank you all, it means so much.

21 mars 2019
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hi Julia,

Thank you for the review, I'm so pleased to hear we've made a big difference to your mum's life. It is a pleasure to have your mum as one of our long term tenants.

From all at Acre Properties

Noté 5 sur 5 étoiles

Domestic appliance repairs.

I have repaired the domestic appliance's for Acre Properties for over 10 years. They are my longest serving client and are a joy to work for. Always very thorough and easy to deal with.

19 mars 2019
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hi Robbie,

Thank you for your review, you have been a pleasure to work with and we look forward to working with you for many years.

From all at Acre Properties

Noté 5 sur 5 étoiles

Amazing service all the way through!

Acre properties are an amazing team to rent from. All the staff are extremely helpful and professional, i highly advise using them!

19 mars 2019
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hi Reiss,

Thank you for recommending Acre Properties.

From all at Acre Properties

Noté 5 sur 5 étoiles

I have done many jobs for acre and I…

I have done many jobs for acre and I can say they always listen to the contractor and don’t cut corners to save money. The team that looks after the properties always act quickly and insist on feed back to keep the tenants in the loop. If your looking for a place in west London definitely give them a try.

16 mars 2019
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hi Kyle,

Thank you for your review. You have been a great contractor and we look forward to future projects with you.

From all at Acre Properties

Noté 5 sur 5 étoiles

I live at property for 9 years

I live at property for 9 years. I am very happy with Acre. Chris will always help me. Thank you.

14 mars 2019
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hi Saadat,

Thank you for your review.

It has been great having you as one of our tenants, we look forward to many more years.

From all at Acre Properties

Noté 5 sur 5 étoiles

Super service all round

I can't recommend Acre Properties enough. All the staff have been professional, personal and nothing is too much trouble. The whole process for us renting has been easy thanks to them. Super team!!

14 mars 2019
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hi Philippa,

Thank you for your review. We are pleased to hear you feel we have made your experience personal and positive.

From all at Acre Properties

Noté 5 sur 5 étoiles

Acre Properties is excellent in…

Acre Properties is excellent in managing the property.
From the quick and easy process of renting the room to always be available to solve nay problems in the flat.
Recently the fire alarm kept beeping throughout the night, and a person was sent to fix it the same day.

14 mars 2019
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hi Artur,

Thank you for your review, we always try to solve issues as soon as possible.

We are happy to hear you have had a great experience so far.

From all at Acre Properties

Noté 5 sur 5 étoiles

Happy and Helpful staff

The staff at Acre properties are excellent, they are happy and helpful and always ready to help us out where they can. I would certainly recommend their services on to others.

14 mars 2019
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hi Heather,

Thank you for your review, it's always nice to hear that Acre Properties is doing a great job.

From all at Acre Properties

Noté 5 sur 5 étoiles

Excellent

I have been living in an Acre properties flat for 4 years. They are very attentive and quick in solving any problem.
The website is very useful especially the tool to request an repair needed at the flat.

13 mars 2019
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hi Andrea,

Thank you for your review.

We always strive to provide a quick and efficient service.

We are looking forward to having you as a tenant for many more years.

From all at Acre Properties

Noté 5 sur 5 étoiles

I’ve always met very friendly and nice…

I’ve always met very friendly and nice people working at Acre Properties. They keep me updated about any change and news about the flat and the building in general. Also, if there is any problem they’re very keen to help and quickly fix any issue. The website works very well and I’m happy about the service they provided during the four years I’ve been living in one of their flats.

13 mars 2019
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hi Ylenia,

Thank you for your review.

We are pleased to hear you have experience a great service during your time at the flat.

Thank you for being a good tenant.

From all at Acre Properties

Noté 5 sur 5 étoiles

Five star service!

Professional, friendly, flexible and trustworthy. I would highly recommend Acre Properties services! It's been a pleasure dealing with them to date!

13 mars 2019
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hi Carl,

Thank you for recommending Acre Properties, it's great to hear you think highly of us.

From all at Acre Properties

Noté 5 sur 5 étoiles

Rented with Acre for over a year

Rented with Acre for over a year.
Well maintained properties in good locations.
Really easy to comunicate with the office and if we had problems Acre sorted within 24 hours.
Finally, my property included All bills. The rent is affordable and realistic... they don't take you for a ride like some estate agents.

11 mars 2019
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hi Owen,

Thank you for your review.

We aim to provide good quality and affordable properties for everyone, we are glad you had a chance to experience living in one of our properties.

From all at Acre Properties

Noté 5 sur 5 étoiles

Very professional service from all the…

Very professional service from all the staff.
I have been a tenant for 9 years.
My flat is perfect and I am comfortable and live in a quiet and secure area which is important to my health. Mr Chris is a gentleman and he is perfect in every way.

6 mars 2019
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hi Bedreldin,

Thank you for your review.

You have been a great tenant of ours and we are pleased you are happy with our services.

From all at Acre Properties

Noté 5 sur 5 étoiles

HAPPY HAPPY

My dealings with all of the Staff at Acre has been very effortless , mainly because they are very helpfull nothing seems to be too much trouble , they seems to be professional and extremely knowledgeable in my experience with them . They really make you feel comfortable and in no way as if anything is too much trouble. Very pleased with their friendly service and happy attitude it’s refreshing I would certainly recommend to anybody without hesitation

5 mars 2019
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hi Roger,

Thank you for your review and recommendation.
The team are constantly working hard to provide an excellent service.

From all at Acre Properties

Noté 5 sur 5 étoiles

I have a great expierience with Acre…

I have a great expierience with Acre Properties. This is 2nd time I use Acre(2nd really nice flat)and I couldn't be happier with the service. The staff is great. They are always very helpful big thanks especially for Chris who is always helping us for the last 7 years. Any repairs/problems always fix extremely quick. I would highly recommend Acre Properties. Thank you again for all your help and assistance.

26 février 2019
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hi Agnieszka,

We are pleased to have you as one of our long term tenants and it is fantastic to hear you are receiving a great service.

Thank you for being a great tenant.

From all at Acre Properties

Noté 5 sur 5 étoiles

Great experience renting

I had a great overall experience with Acre Properties. Moving in was quick and easy, and my flat was excellent value for money. Communication with the management was efficient and any reported issues were tended to quickly. Given the opportunity, I would choose to rent with Acre Properties again in the future.

25 février 2019
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Dear Alex,

Thank you, I'm pleased you have had a great experience with us so far.

We hope you enjoy many more years with us.

From all at Acre Properties

Noté 5 sur 5 étoiles

This is the first time I've used Acre…

This is the first time I've used Acre Properties and i couldn't be happier with the service. The staff have all been super helpful and really transparent across all our emails and meetings.

They have been quick to reply to any of my questions and I've always felt really confident in them and i can definitely say it's a company of integrity.

Even when i went into the office, they had a really professional & family like environment. They made me feel really welcomed - especially Anuj and Natalia.

I would recommend this agency as a trusted company hands down!

19 février 2019
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hello Rachael,

Thank you for your great review.

We know it's hard enough renting in London, so we try to make it as hassle free a process from viewing all the way through to living in the property.

We hope you continue to enjoy your home.

Warm regards


from all the Team at Acre Properties

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus