they've been really really helping me so far. There is no consideration to the measurements of the forearm though so they fit bit odd on me as my wrists are quite small in general, very much so compar... Voir plus
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Lisez les avis des autres
Glad to have come across the Actesso website during my search for a good support strap for my tennis elbow and found exactly what I needed among a variety of specialised products. Competitively pri... Voir plus
Ordering was simple and pain free, delivery was very quick as well. I ordered on behalf of my husband for the wrist supports as he is suffering with Carpel Tunnel and they have really helped him, they... Voir plus
Prompt service, seems to be an accurate description. Reasonably comfortable whilst wearing it at work. Once I had been wearing a little while it became more comfortable. I'm always a bit nervous about... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are Actesso, one of the UK’s leading online medical support retailers. We are a team of passionate people who are marching on the frontier of orthopaedic technology continually providing the most effective splints, sleeves and braces around the world. Having a debilitating condition, permanent or temporary, should never stop you from doing the things you love, and we want to provide you with the support you need to keep pressing on. So, if Carpel Tunnel is keeping you up at night, Ligament Strain is stopping you from your morning run, you have a fracture or carry a sprain that needs a little bit of extra provision, check out our extensive and refined product range for the exact support you need.
Coordonnées de contact
Unit H7 Hermes, Daedalus Park Daedalus Drive, Daedalus Park Daedalus Drive, PO13 9FX, Lee-on-the-Solent, Royaume-Uni
- info@actesso.co.uk
- actesso.co.uk
4,8
Excellent
250 avis
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Ordered and delivered in quick time…
Ordered and delivered in quick time would have no problem recommending this to friends and families
28 décembre 2023
Wrist splint…
The wrist splint is lightweight and good quality. It also arrived quickly with just a standard delivery.
28 décembre 2023
good product
29 décembre 2023
Thumb and wrist splint
Thumb and wrist splint
Cheaper direct than on third party websites. When I communicated with them as I ordered the wrong item they responded promptly. Dispatched quickly. High quality product and comfy to wear. Doesn't irritate my eczematous skin.
6 décembre 2023
Once again, great product and service!
I wanted to take advantage of some price reductions on the website and emailed the company seeking some advice on materials. They were extremely helpful and answered my questions fully. Order placed, I was expecting the items to take a while to arrive as Christmas post has been very dodgy, but within 2 working days my items arrived and I am very happy with all of them. These should keep me going for a while now. Very happy with the support and service. Thank you 😀
18 décembre 2023
Avis spontané
A Waste Of Money On A Substandard Product
I bought Actesso Wrist Support Splint (Beige Breathable Pair Right & Left) for my partner who has Carpal Tunnel Syndrome in both wrists. It is suggested on their website that if your wrist measures slightly over the latter end of a size, it is best to order the next size up, so I ordered medium. The photo depicted on the Actesso website is misleading, as it does not look like that when on. The rough stitching irritated my partner's skin. This was within one hour of use, and the metal inserts are too rigid and left my partner in more pain than they were already in. At just under £24 I would have expected something better I would not recommend this product. I have now received a refund for the item although I wasn't reimbursed for the postage.
18 décembre 2023
Avis spontané
Réponse de Actesso Medical Supports
Thank you for bringing your concerns to our attention, and we sincerely apologise for the issues your partner faced with the Wrist Support. We value your feedback and would like to address some of the points you raised.
Firstly, we want to assure you that the photos on our website are taken by our in-house photography team, and should be exactly the same as the product you receive. If the received item does not match the depicted image, it's possible that a mistake occurred, and we would like to investigate this matter further. Please reach out to our customer service team, and we will work to resolve this discrepancy.
Additionally, we regret any confusion regarding our return policy. Contrary to the information mentioned in your review, we do accept returns for items that have been tried on, provided they are in a new and unused condition. We would appreciate the opportunity to assist you with the return process and address your concerns.
It's important to note that we don’t appear to have received any prior communication from you, and we would have welcomed the chance to assist you before your dissatisfaction escalated. Customer satisfaction is our top priority, and we are dedicated to resolving any issues promptly.
Once again, we apologise for any inconvenience, and we look forward to the opportunity to make this right for you and your partner. Thank you for your understanding.
Actesso Medical Supports
A good service.
Goods were delivered quickly, carefully packaged and are of good quality. They are helping me. Thank you
4 décembre 2023
Ordering items is easy
Ordering items is easy. When enquiring about items not arriving, Customer Services are friendly and helpful in their reply. With Actesso using the Royal Mail as their free and should be easy delivery vehicle, I am afraid it is the Royal Mail which lets them down, just in the same way the Royal Mail lets down many people.
1 décembre 2023
Carpal tunnel wrist splint
I was recommended this product by physio so I ordered it ,my order was dealt with promptly iwas then told it was despatched and it arrived within a few days.It was exactly what I ordered and seems well made and does what it’s for.Very satisfied all round.Thankyou.
8 décembre 2023
S.Attersall
Trying to contact you on email & telephone. Telephone always busy, so not been able to found out about my return items or a refund.
6 décembre 2023
Wrist splints
I wanted to change the size, this was done before they sent it out. Only thing i don't like is how sweaty this product is. I didn't realise that they have a breathable option. I have just been diagnosed with carpol tunnel and was having a terrible flare up. I wanted something quick and was in too much pain to do research on line what was available.
2 décembre 2023
excellent product great service
excellent product great service. I think that sums up my recent purchase. thank you
4 décembre 2023
The product is ideal for the purpose
The product I ordered is ideal for my purpose, and was delivered quickly.
However, I wouldn't really have called it an 'experience'. It was just a case of finding a suitable product on-line and placing an order.
29 novembre 2023
Accurate description; fast delivery.
Accurate online product description and fast delivery (within the claimed 48hrs of placing order).
30 novembre 2023
Quality wrist supports
Very Good quality product. Incredible fast delivery. Really good value for money.
Kept the misses happy.
29 novembre 2023
Really helped with the injury
28 novembre 2023
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