Action Tour Guide Avis 

124
•
TrustScore 4 sur 5

4,0

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Noté 3 sur 5 étoiles

Sounds like a good idea. To buy, you give them your phone number so they can text you a code. I tried two phone numbers, one ending in 98 and another ending in 80. Each time their form says they sent... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have used several Action Tour Guides over the last two years including Arches, Zion, Bryce, Canyonland, Capitol Reef, Grand Staircase Escalante, Monument Valley, Glacier, Grand Teton, Yellowstone,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I took the tour in Joshua Tree and was pleasantly surprised by how informative it was. A bit of an issue to start but that was probably because of our lack of tech know how. The app worked well after... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was a perfect way for us to explore Kauai! For less that $10 we got 2 tours of the island, and using the app was easy. It gave us directions to get to the route starting point and then narrated... Voir plus

À propos de l'entreprise

  1. Voyagiste

Écrit par l'entreprise

Action Tour guide is an audio guide, map, and tour book -- all in one! We delight our customers every day with our popular self-guided driving and walking tours.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

124 avis

5 étoiles
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2 étoiles
1 étoile

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4,0

Tous les avis

(124)

1 avis reçu au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

They should name this company NO Action…

They should name this company NO Action Tour Guide.
I purchased 2 tour and was able to use the first one about half way before it couldn't find us. Tour number 2 was not used because our cruise ship didn't make that port, so I asked for a refund and was told I could get credit for a future tour...didn't want a future tour after the first one left us half way through it. Emailed Ash K and she only answers the emails that she want to..not all the you send.
They have a refund policy...Refund: If you still need a refund, here is how you can get one. The refund process depends on where you purchased your Tour.
Email this on the 2/10 and it is now 2/15 NO RESPONSE...Like I said NO ACTION..Stay Away

In response to your questions, please check the 5 plus emails that I sent for an answer to you questions.

10 février 2023
Avis spontané
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Réponse de Action Tour Guide

Hi Tony, we have refunded both your Hawaii purchases. We take customer feedback seriously and upon investigating we concluded that our communication to you fell short of our high standards. Meanwhile, I read that you faced some issues on the Kauai tour due to GPS issues. Could you let me know which device you were using to take the tour? Lastly, I would love to offer you our Action+ annual subscription free of cost so you can take our tours and know for yourself why over 5,000 people have rated us 4.7 across platforms.

Noté 5 sur 5 étoiles

We downloaded the Action Tour Guide for…Joshua Tree National Park

We downloaded the Action Tour Guide for Joshua Tree National Park on a friend's recommendation. It exceeded our expectations. Very cool how the app can use GPS tracking, even with no cell signal. We found the tour guide to be informative and entertaining. I can't imagine now, a first time visit without a guide.

8 février 2023
Avis spontané
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Réponse de Action Tour Guide

Thank you Jim. If you are interested, we do have over 100+ tours across US. You can subscribe to Action+ that gives you unlimited access to all these tours for a year.

Noté 1 sur 5 étoiles

Bought the Maui sunrise audio but found…

Bought the Maui sunrise audio but found out when we arrived at the park it was not an entrance pass nor did they say when they took my money you had to sign up for another pass nor did they give a link or better they should have signed me up since they had all my info already. They charged me 80 dollars for eight people in the van but then when I complained they said I only needed one pass again misleading.

13 février 2023
Avis spontané
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Réponse de Action Tour Guide

Hi Michael, since you bought the tour on Get Your Guide and subsequently spoke to our customer care team, we immediately refunded your money. We do say in all our listings, especially on Get Your Guide, that we are not an entry ticket. Unfortunately, on Get Your Guide, we cannot add a link to purchase the entry ticket. This is an issue we have raised with the Get Your Guide team. Our competitive tour pricing makes the platform erroneously show our tour alongside other potential entry ticket listings.

Noté 5 sur 5 étoiles

Gettysburg Driving Tour 5/5!

We did the Gettysburg driving tour and it was a great experience! It enriched our time and made it so we could visualize the events that took place. The app was easy to use and it would auto-play as we drove along and passed certain sites, making it super easy to focus on the sites and not the app. 100% would recommend this to anyone looking to make a day trip to Gettysburg!

15 janvier 2023
Avis spontané
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Réponse de Action Tour Guide

Hi Maria, thank you for your review. We are so glad you loved this historical tour!

Noté 5 sur 5 étoiles

Tour Oahu on your own…

We rented a car & this tour was the key! We really got to see and experience so many hidden treasures on Oahu with this app!
We recommended already to another couple who had just arrived.
Very easy to use - we even jumped around a few times. Great find- saved us tons of money too!

17 janvier 2023
Avis spontané
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Réponse de Action Tour Guide

So happy to read your review Jenn.

Noté 5 sur 5 étoiles

This app made our vacation awesome

The things I loved about this tour are:

1. Once the app is turned on, there is no more I need to do on my end. The app uses GPS to automatically recognize where we are and activates the corresponding recording. That was really helpful and awesome.
2. I loved the hawaiian music in between the stops.
3. The information about the stop was really interesting and presented well.
4. The app gives excellent directions.

I am so happy I used this with a rental car instead of paying hundreds of dollars for a tour. I spent as much or as little time as I wanted at each stop, and went to more stops than any other tour offered. I was also able to split it up over several days. This app was the best decision we made on the trip.

23 janvier 2023
Avis spontané
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Réponse de Action Tour Guide

Thank you K Simon for your review.

Noté 5 sur 5 étoiles

Ease of use

Ease of use. Good directions and commentary.

17 janvier 2023
Avis spontané
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Réponse de Action Tour Guide

Thank you George.

Noté 5 sur 5 étoiles

With or without the guide- the difference

I’ve done this tour before, without the guide. It was nice.

Years later, did the tour again WITH the guide… wow! SOO MUCH BETTER!

I learned so much about the area, saw things I for SURE missed the first time, and felt like we were part of a professional tour group. Loved it!

I’ve already been recommending it to friends in the area!

28 janvier 2023
Avis spontané
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Réponse de Action Tour Guide

Thank you for the recommendations Monica.

Noté 5 sur 5 étoiles

Such a great idea

Such a great idea! I decided to take a visitor to Cades Cove and was searching YouTube videos for information, when Action Tour Guide popped up. Immediately I realized this is exactly what I needed. I bought the tour, downloaded the app to my phone, and wow. It's aligned to GPS markers, so that as we drove the loop the audio would start with what we were about to see, where to park, the history of it, and everything! It made the experience completely worth it and enjoyable. When I told friends about it afterward they were all interested in buying this. I will definitely buy other tours.

14 janvier 2023
Avis spontané
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Réponse de Action Tour Guide

Thank you Stephanie. Please do reach out to us and I will be more than happy to offer you our Annual Subscription at a discounted rate.

Noté 5 sur 5 étoiles

Great experience! Strongly recommend!!

Great experience!

So very well planned with apt instructions and pictures!
I strongly recommend using this application.
Download the tours before hand in case of internet challenges. It helps.

We will be using it for our Yellowstone tour.

I would like to encourage the team to create more and more such tours.

28 décembre 2022
Avis spontané
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Réponse de Action Tour Guide

Thanks Bhakti! We do have 90+ tours and would love to you give you the Annual Subscription at a great price!

Noté 5 sur 5 étoiles

5 stars all the way

5 stars all the way. We used this tour on the south rim of the Grand Canyon and it was the best tour I have ever taken. Interesting info and the gps knew where we were at all times. We could stop and go whenever we wanted and even double back. Will absolutely use this company again.

21 décembre 2022
Avis spontané
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Réponse de Action Tour Guide

Thank you Eileen.

Noté 5 sur 5 étoiles

Using this app in Boston and Salem

Using this app in Boston and Salem was wonderful! I loved all the information given. The GPS was perfect. We could stop whenever we wanted and start back up again. It also gave an option to get more information about an area or people. This app had so many tours of Boston. We took 3 different tours of the city. I would definitely use this app again.

24 octobre 2022
Avis spontané
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Réponse de Action Tour Guide

So glad that your vacation was a success thanks to our tours.

Noté 5 sur 5 étoiles

Great flexible tour

The self-driving tour was a great way to experience both Bryce and Zion National Parks. The information was presented in an interesting and engaging manner. I will certainly look for more Action Tours as I travel.

8 décembre 2022
Avis spontané
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Réponse de Action Tour Guide

Thank you Lin. Please do reach out to us for a discounted rate on our Annual Subscription.

Noté 5 sur 5 étoiles

A most do tour

This was a great tour, learning at your own speed while having plenty of spots to stop and explore. Had teenage kids and they enjoyed it as well. Tons of beautiful views!!

3 décembre 2022
Avis spontané
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Réponse de Action Tour Guide

So glad to know your kids loved the tour as well Cassie.

Noté 5 sur 5 étoiles

I loved the way it would begin at…

I loved the way it would begin at certain points to give you history of the area. Made the trip a lot more interesting. Even shows you how to get to starting point via map. Loved it.

28 novembre 2022
Avis spontané
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Réponse de Action Tour Guide

So happy to hear this Barb.

Noté 5 sur 5 étoiles

Historic Mansions Tour in Newport, RI

We used the guide in Newport, RI to tour the historic mansions there. Lots of interesting details and history and the GPS was spot on. Be sure the battery is fully charged on whatever device you're using for the tour. Enjoyable experience, and would certainly use it again!

19 octobre 2022
Avis spontané
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Réponse de Action Tour Guide

Thank you Alex. Glad to know you had an amazing self-guided tour experience in Newport.

Noté 5 sur 5 étoiles

Easy to use and very informative

This app was easy to download and instructions were simple. We used this for Arches National Park. It was very informative and provided us with some great detail about the different viewpoints. The Tour Guide seemed to follow our path quite accurately and really allowed us to enjoy the park even more.

27 octobre 2022
Avis spontané
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Réponse de Action Tour Guide

Thank you for the review Lisa. So happy to have made your Arches trip worthwhile!

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