Although the order (138483) was delivered quickly there was no seal on the skincare product. Having paid full price its prior usage is questionable. Both the Active Care website form and email add... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The company answered my request to purchase a product within a very short time, I certainly felt like their centre of attention! They were very knowledgeable and keen that my choice would be safe... Voir plus
Purchased the versace crystail noir perfume. Saw the reviews on trust pilot and wasn't sure if I'll regret this purchase. Item arrived within a few days and in perfect condition. Thanks!
SELLING FAKE COLOGNES AND PERFUMES. BEWARE! Their replies are repeated nonsense and just say the generic "we assure you all of our fragrances are purchased and sourced from verified retail outlets" bu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
Unit 2b Brick knoll Park, AL1 5UG, St Albans, Royaume-Uni
- cs@activecarestore.co.uk
- activecarestore.co.uk
3,3
Moyen
241 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very quick delivery .Well pleased with…
Very quick delivery .Well pleased with my purchase
29 mars 2022
I really love my experience with the…
I really love my experience with the store, one of the items I purchased was broken when I received it, and i got a refund in no time....kudos keep it up
2 mars 2022
Arrived quickly and well packaged
Arrived quickly and well packaged. Cream was as expected.
2 mars 2022
Great first experience with Active Care…
Great first experience with Active Care store. Best prices around and quick delivery!
2 mars 2022
Good service and fast delivery
1 mars 2022
Good all round
Great product, the team were wonderful sorting out the order and excellent delivery.
1 mars 2022
Hair Products
I ordered a product from this company called Revlon 1 a hair conditioner. It arrived two days later, the packaging was a little bruised but the product was perfect. Very easy website to navigate and we were impressed.
1 mars 2022
SELLING FAKE COLOGNES AND PERFUMES
SELLING FAKE COLOGNES AND PERFUMES. BEWARE! Their replies are repeated nonsense and just say the generic "we assure you all of our fragrances are purchased and sourced from verified retail outlets" but it's all false claims and the real customer reviews on their facebook are promptly DELETED, which says it all.
27 février 2022
Avis spontané
Réponse de Active Care Store
We are sorry that you are not happy with purchase made with us. As we check we haven't received any email for the concern raised under the name Layton King. It would be helpful if you could email us on cs@activecarestore.co.uk with the order details so that we can better assist you.
Fake fragrances
Fake fragrances. One of my friends was sold a bottle of Club De Nuit intense man and Hugo Boss both purchased for myself as birthday gifts. On arrival, the bottles and packaging were dirty and appeared tampered with, and there was no scent. This was compared to the genuine bottles my friend has purchased previously from official retailers which were 1000x stronger. Avoid this company.
27 février 2022
Avis spontané
Réponse de Active Care Store
We are sorry that you are not happy with products received. As we check we haven't received any email for the concern raised under the name. We request you to email us at cs@activecarestore.co.uk so that we can better assist you.
Part of my order is missing no reply…
Part of my order is missing no reply either from the store
9 février 2022
Avis spontané
Réponse de Active Care Store
Dear Customer,
We are sorry for the inconvenience. We have asked the team to look into the email received. Moreover, we would like to inform that as mention on our website, it may take up to 24 hours for team to get back on the emails received.
It was all very much in time and had a…
It was all very much in time and had a lot to choose from…👍
1 février 2022
The order arrived early and was as I…
The order arrived early and was as I expected. Thank you.
1 février 2022
Perfume
Best price for the perfume I wanted for valentine's day. Delivered quickly and well packaged.
1 février 2022
Seller lacking in customer service
Seller lacking in customer service, misleading, arrogant, evasive, unprofessional dimwit.
1 février 2022
Réponse de Active Care Store
We are sorry that you are not happy with the support service. As we check the email conversation, the team did provide you details to return the product purchased as per the policy of shipping and returns.
I love my products but I paid extra for…
I love my products but I paid extra for next day delivery yet I didn't get it till Wednesday 29th will I be refunded please
1 janvier 2022
Réponse de Active Care Store
We are sorry for the inconvenience. We would like to inform that the order was placed on Dec 23 late evening after the cut off time of 12 PM as mentioned clearly in shipping policy and on website. Hence the order was shipped on Dec 24, 2021 and due to holidays observed from Dec 25, 2021 it got delivered later on Dec 29, 2021
We appreciate your support.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.