So glad l found Active Outlet. I was a bit confused with the ordering form, l was using my phone. So l rang and was helped by one of their website guys. It all made sense after that and my order ar... Voir plus
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Updated review, Having given 1 star due to lack of goods or communication, the company sprang into action and the goods were received within a couple of days. I think that we just slipped between th... Voir plus
Always wary of dealing with new companies especially with such low prices, but bit the bullet and so glad to say items were as advertised and arrived within a few days. Hope to use them again.
Fantastic service. Ordered an out of stock item, Steph kept me up to date and made sure it was sent out on next day delivery the day it arrived in stock. Above and beyond, arrived sooner than expected... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Active Outlet website features an extensive range of high quality products and equipment for outdoor enthusiasts.
Coordonnées de contact
Lytchett House, 13 Freeland Park, Wareham Road, BH16 6FA, Poole, Royaume-Uni
- 0118 906 2600
- sales@activeoutlet.co.uk
- activeoutlet.co.uk
Active Outlet were generally excellent…
Active Outlet were generally excellent and I was very pleased with their service - the only concern I had was a note with my purchase referring to their terms and conditions and that any defect must be reported within 7 days - the item I purchased (waders) would not be used within that period (and still haven't been) and any defect has not been apparent in that period - and that statement seemed to be at variance with statutory consumer rights and also it appears, the practice of e.g. Amazon as trading partners who I believe allow 30 days - I was just concerned about that one issue - otherwise it would have been 5 stars.
20 avril 2025
Réponse de Active Outlet
Many thanks for your review and I am happy to find that you received your order and that you are happy with our service. The 7 days is a request to advise if the item has arrived damaged so we can quickly resolve any issues such as transit damage which are often time sensitive. Just to confirm that this doesn't affect your 30 day consumer right.
Excellent communication
Excellent communication, great product, good price, and fast delivery.
17 avril 2025
Less than 24 hours from when I placed…
Less than 24 hours from when I placed the order until it arrived. Not bad for south of England to north of Scotland.
6 mars 2025
Excellent ordering service and…
Excellent ordering service and delivered promptly. Quality products at reasonable prices.
16 février 2025
Great price and fast delivery
Great price and fast delivery, would definitely use again.
1 janvier 2025
A great price and a very quick…
A great price and a very quick delivery. Already have a 9-11 classic and very pleased with the reel.
1 janvier 2025
Good service but poor product
Service and delivery were good but I was quite disappointed with the Oxford double pannier that I bought. The fastening design to the bike rack is weak and the pannier rattles about a lot when riding. The panniers are quite tapered which is a strange design amd means a rucksack won't slide to the bottom of the pannier.
27 août 2024
Great price really good product and…kelty backpack
Great price really good product and good service .
31 août 2024
Easy to use website
Easy to use website. Ordered my goods and arrived exactly as stated. Great price and great service. Will be using again for sure👍🏻👍🏻
25 août 2024
Easy to order
Easy to order, great communication and fast delivery. Great products and definitely will use again thanks.
26 juillet 2024
Easy to navigate website and quick…
Easy to navigate website and quick delivery. Once arrived extremely please with product:)
14 juillet 2024
Excellent service
7 juillet 2024
Very good service
2 juillet 2024
Good Quality products
Easy and pleasant transaction. Perfect communication. Quality products. Highly recommend!!
19 juin 2024
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