As a new student of acupuncture I needed quite a lot of help placing my first order. The staff were courteous, knowledgeable and went above and beyond to answer my questions, even taking time to sourc... Voir plus
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Lisez les avis des autres
AcuPrime has a good customer experience where a helpful person answers the phone to take an order. I understand this may be an extra business expense, but my original order was cancelled due to a na... Voir plus
Superb service!! I’ve ordered a different make previously 3 times from elsewhere and been let down. Reordered through this company and was delivered the very next day High quality and well packaged... Voir plus
L'entreprise a répondu
Purchased a TDP lamp from acuprime. I looked around for ages trying to find the best one. I contacted AcuPrime and found them so helpful and accommodating compared to other companies I contacted. This... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Acupuncteur
- Centre d'acupuncture
- Fournisseur de produits de beauté
- Magasin de médecine chinoise
- Fournisseur d'équipement de physiothérapie
À propos de AcuPrime®
Écrit par l'entreprise
10% off your first order* Shop Products Follow Us on Facebook Our Blog Contact us
Why Choose AcuPrime?
At AcuPrime we supply anything from acupuncture needles to cupping sets and moxa rolls. All your traditional Chinese medicine products in one place! Simply put we are your direct link to the manufacturers.
Our brands include DongBang Medical, Meridius, Seirin, Orca and Sedatelec.
We aim to deliver and supply excellence throughout the UK to practitioner’s and wholesalers alike. We have been trading for over 20 years, so you know you can count on us.
We offer on-site professional advice on all our products, next day delivery & international shipping.
Come discover excellence at sensible prices.
Check out our website above or get in touch with us today, we would love to hear from you!
*Enjoy 10% off your first order when you sign up for our latest news & offers
Coordonnées de contact
1 The Forrest Units, Hennock Road East, EX2 8RU, Exeter, Royaume-Uni
- +44 (0) 1392829500
- info@acuprime.com
- acuprime.com
4,9
Excellent
392 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have used this company for many years…
I have used this company for many years and have always found their products and service to be excellent.
31 janvier 2025
Réponse de AcuPrime®
Hi Daniel,
Thanks a ton for your kind words! It’s awesome to hear that you’re happy with our products and services. And that you’re loyal to our brand!
Cheers,
The Acuprime Team
Réponse de AcuPrime®
Hi Ryosei,
Thanks a bunch for your 5-star review! We’re so glad you had a great experience with us.
Cheers,
The Acuprime Team
Acuprime is the best place for acupuncturists
The company is very reliable. They send me the needles that I bought and the bag to send the plastic tubes for recycling.
31 janvier 2025
Réponse de AcuPrime®
Hi Mauro,
Thanks a bunch for your kind words! We’re thrilled to hear that you’re happy with our service and products.
Cheers,
The Acuprime Team
Good service
Good service! Orders normally arrive very quickly and when I recently had an issue with delivery, staff were quick to respond and sorted it out promptly- thank you.
17 janvier 2025
Réponse de AcuPrime®
Hi Emily!
Thanks so much for your kind words! We’re thrilled to hear that you had a positive experience with our products and with our service.
Cheers,
The Acurime Team
Thank you for the fast delivery and…
Thank you for the fast delivery and clear communications
28 janvier 2025
Réponse de AcuPrime®
Hi Michael,
Thanks a bunch for your kind words! We’re thrilled to hear that you enjoyed our service.
Best regards,
The Acuprime Team
Really happy with Acuprime
Booked Order through the Acuprime’s website as was straight forward and easy. Once booked then delivery was quick too.
Thanks as we received it on time.
28 janvier 2025
Réponse de AcuPrime®
Hi Tse,
Thanks a bunch for your kind words! We’re thrilled to hear that you’re happy with our website and delivery service.
Cheers,
The Acuprime Team
Réponse de AcuPrime®
Hi Diane!
Thanks so much for your kind words!
We’re thrilled to hear that you’re happy with our products’ quality!
The Acuprime Team
Decrease options available
I had to buy 70mmx.35mm again because you are still out of 50mmx.35 or 60mmx0.40mm for the past year.
You mentioned you were going to advise me when you had restock but I haven't received any notification.
I work with large animals so having free box of 25mm is not a great advantage.
24 janvier 2025
Réponse de AcuPrime®
Hi Cristina!
Thanks for reaching out!
I’m sorry to hear about the out-of-stock products. If you’re interested in long needles, we can suggest some brands like Orca, Meridian Silver, or Cooper. They usually have needles in sizes 0.35 x 60/70/90/100 or 120.
If you have any questions about those needles, feel free to email or call us.
Best,
The Acuprime Team
I keep waiting for the 50mm x 0.40 or…
I keep waiting for the 50mm x 0.40 or 0.35 mm ORCA needles since last year either they haven’t been ordered again or I never received notification that they were available.
Now 60mm x 0.35mm are no longer available
10 janvier 2025
Réponse de AcuPrime®
Hi Cristina!
Thank you for let ing us know regarding this issue.
we appologise for the inconvenience caused by the out-of-stock products.
Recently we have received some restock for meridian Cooper needles, but we still waiting for ORCA needles to be restock. however, you may find some ORCA silver needles available.
If you have any questions about those needles, feel free to email or call us.
Best,
The Acuprime Team
The order was correct and swiftly done
The order was correct and swiftly done. I like that I can recycle my guide tubes with them. The needles are high quality.
15 janvier 2025
Réponse de AcuPrime®
Hi Pia,
Thanks a bunch for your lovely words! We’re over the moon to hear that you loved our products and that you’re using our recycling programs. That means the world to us!
Best,
The Acuprime Team
Réponse de AcuPrime®
Hi Kerry,
Thanks a bunch! We’re so glad you’re enjoying our service and products.
Cheers,
The Acuprime Team
thank you for the good delivery😀
13 janvier 2025
Réponse de AcuPrime®
Hi there,
We’re thrilled to hear that you’re satisfied with our delivery service!
Best regards,
The Acuprime Team
Réponse de AcuPrime®
Hi there,
We’re thrilled to hear that everything arrived on time and you’re satisfied with our service.
Cheers,
The Acuprime Team
Réponse de AcuPrime®
Hi Natalie,
We’re thrilled to hear that you’ve had such a great experience with us and our products. Thanks a bunch for your positive feedback about Matteo’s amazing service!
Cheers,
The Acuprime Team
Réponse de AcuPrime®
Hi Clark,
Thanks a bunch for such a great review! We’re so glad you have a positive view of our company.
Best,
The Acuprime Team
Excellent customer service
Great prices, excellent customer service, quick shipping. Thank you.
6 janvier 2025
Réponse de AcuPrime®
Hi Dorottya,
Thanks a bunch for your kind words! We’re thrilled to hear that you had such a great experience with our products and services.
Cheers,
The Acuprime Team
Love the product
Love the product. However, I could not apply a discount code to my purchase.
17 décembre 2024
Réponse de AcuPrime®
Hi Cabbage,
Thanks a million for your lovely words! We’re so glad you had an amazing time with our products.
We have a live chat where you can reach out to us for any issues. We also have a phone number if you’d rather chat with us directly.
Don’t hesitate to reach out if you have any problems. We’re here to help!
Cheers,
The Acuprime Team
Very easy to order swift delivery
Very easy to order swift delivery
Reasonable priced thankyou
16 décembre 2024
Réponse de AcuPrime®
Hi Tracey,
Thanks a ton for your lovely words! We’re so glad you had an amazing time ordering from us and that you’re happy with our service and prices.
Cheers,
The Acuprime Team
Excellent service
Excellent service, quick delivery. The Ear seeds stay on for over a week so that’s impressive!
9 décembre 2024
Réponse de AcuPrime®
Hi Sharmila,
Thanks a bunch for your kind words! We’re thrilled to hear that you had such a great experience with our products and services.
Cheers,
The Acuprime Team
Réponse de AcuPrime®
Hi Ru,
Thanks a ton for your lovely words! We’re thrilled to hear that you had a great time with our products and services.
Cheers,
The Acuprime Team
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