As a new student of acupuncture I needed quite a lot of help placing my first order. The staff were courteous, knowledgeable and went above and beyond to answer my questions, even taking time to sourc... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
AcuPrime has a good customer experience where a helpful person answers the phone to take an order. I understand this may be an extra business expense, but my original order was cancelled due to a na... Voir plus
Superb service!! I’ve ordered a different make previously 3 times from elsewhere and been let down. Reordered through this company and was delivered the very next day High quality and well packaged... Voir plus
L'entreprise a répondu
Purchased a TDP lamp from acuprime. I looked around for ages trying to find the best one. I contacted AcuPrime and found them so helpful and accommodating compared to other companies I contacted. This... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Acupuncteur
- Centre d'acupuncture
- Fournisseur de produits de beauté
- Magasin de médecine chinoise
- Fournisseur d'équipement de physiothérapie
À propos de AcuPrime®
Écrit par l'entreprise
10% off your first order* Shop Products Follow Us on Facebook Our Blog Contact us
Why Choose AcuPrime?
At AcuPrime we supply anything from acupuncture needles to cupping sets and moxa rolls. All your traditional Chinese medicine products in one place! Simply put we are your direct link to the manufacturers.
Our brands include DongBang Medical, Meridius, Seirin, Orca and Sedatelec.
We aim to deliver and supply excellence throughout the UK to practitioner’s and wholesalers alike. We have been trading for over 20 years, so you know you can count on us.
We offer on-site professional advice on all our products, next day delivery & international shipping.
Come discover excellence at sensible prices.
Check out our website above or get in touch with us today, we would love to hear from you!
*Enjoy 10% off your first order when you sign up for our latest news & offers
Coordonnées de contact
1 The Forrest Units, Hennock Road East, EX2 8RU, Exeter, Royaume-Uni
- +44 (0) 1392829500
- info@acuprime.com
- acuprime.com
4,9
Excellent
392 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to order and prompt delivery.
24 janvier 2024
Réponse de AcuPrime®
Hello Jane,
Thank you for giving us the time to post a positive review, we are so glad that you find our delivery to a promt standard and you appreciate our website's organization. We will continue to give you our finest service to provide a swift ordering process.
We are looking forward to your next order and more to come.
Kind regards,
The Acuprime Team
Very quick friendly service.
My old infrared lamp stopped working and Acuprime despatched a new one to me very quickly and at a favourable price. Always excellent friendly service from this company.
16 janvier 2024
Réponse de AcuPrime®
Hello Robin,
Thank you for leaving us a positive review, we are glad that we are able to help you and give you a helpful price. If you require further assistance regarding the lamp or if you need more information about our other products, please do not hesitate to contact us.
Kind Regards,
The Acuprime Team
Quality product- have recommended to my…
Quality product- have recommended to my private clients too!
8 janvier 2024
Réponse de AcuPrime®
Hello Chris,
Thank you for leaving us a positive review, we are glad that you appreciate our products and will be recommending us to your private clients.
We will always do our best to giving you our best quality products and service, as well as to your clients.
Kind regards,
The Acuprime Team
Réponse de AcuPrime®
Hello Cath,
Thank you for taking the time to leave us a positive review, we are glad that we are able to give you our best service with our products and that we are able to help you with your order.
If you need more information about our other products, please do not hesitate to contact us.
Kind regards,
The Acuprime Team
Prompt delivery.
18 décembre 2023
Réponse de AcuPrime®
Hello Steve,
Thank you for leaving us a positive review.
We are glad your order was delivered to you as soon as possible, we continue to do our best to send you your future next order promptly.
Kind regards,
The Acuprime Team
I received the shipment much faster than expected..
I received the shipment much faster than I expected. It was great!
11 décembre 2023
Réponse de AcuPrime®
Hello Jeff,
We are glad your order arrived to you swiftly! we will continue to keep up the good work to get your products to you as soon as possible.
Kind regards,
The Acuprime Team
Purchased a TDP lamp from acuprime
Purchased a TDP lamp from acuprime. I looked around for ages trying to find the best one. I contacted AcuPrime and found them so helpful and accommodating compared to other companies I contacted. This is an Absolutely fantastic company and I would recommend them 100%. The staff go above and beyond to help and the quality of the TDP lamp is superior to others.
1 décembre 2023
Réponse de AcuPrime®
Hello Alexandra,
Thank you for leaving us a fantastic review, we are always looking forward to read customer reviews as these gives us extra motivation to give you our best service.
We are always happy to help and continue to give you support to give you what you need. If you want to know more about our other products that could help you, please don't hesitate to give us an email.
Kind Regards,
The Acuprime Team
Kind regards,
The Acuprime Team
Réponse de AcuPrime®
Hello SR.,
Thank you so much for leaving a review to us, we are glad to hear that you are happy with our service and we will continue to give you our best.
I will let the staff know of what you wrote and surely this will make their day.
Kind regards,
The Acuprime Team
Réponse de AcuPrime®
Hello Joanna,
Thank you for leaving us a positive review and we appreciate you giving us a 5 star.
Please let us know your experience of the product when you have used them.
Merry Christmas,
Kind Regards,
The Acuprime Team
Réponse de AcuPrime®
Hello Christian,
Thank you for leaving us your positive review.
We appreciate that you liked our service and find your choice of courier prompt and punctual.
please let us know how you get on with our product.
Kind regards,
The Acuprime Team
I was unable to order my usual…
I was unable to order my usual quantities of needles. I have used AcuPrime for many years, and usually order several thousand needles per order. This time I could only order 4 boxes of one size of needle and 8 boxes of another size. Why doesn't AcuPrime have greater stocks?
29 novembre 2023
Réponse de AcuPrime®
Dear Peter,
we are sorry to know that you couldn't order the quantities you wanted. It is frustrating when this happens. As a company, we aim to be able to fulfil our customer's demands at any time. I you could let us know which items you were unable to purchase we can double-check the stock available and let you know. We appreciate and value your feedback.
Our contact email is info@acuprime.com , in case you would like to let us know regarding the items you could not order.
Kind regards,
The Acuprime Team
Réponse de AcuPrime®
Hello Roxani,
Thank you very much for the great review, we are so happy that you find our products up to your standard, as well as our service!
If you want to know more of our products, please do not hesitate to contact us.
Kind regards,
The Acuprime Team
Réponse de AcuPrime®
Hello Diana,
thank you so much for leaving us a very positive review. we are so glad to hear that your order was delivered promptly by your chosen courier.
please let us know what you think of the product you purchased from us when you've used them.
Kind regards,
the acuprime team
Quick delivery
22 novembre 2023
Réponse de AcuPrime®
Dear Dr Clifford ,
Thank you so much for leaving us a very positive review! we appreciate that you are happy with our courier's service.
kind regards,
The Acuprime Team
smooth transaction
The transaction went very smoothly and I received my order very quickly. I also received an extra box of needles due as a special offer! Thank you acuprime!
21 novembre 2023
Réponse de AcuPrime®
Hi Marina,
Thank you so much for leaving us a very positive review! we appreciate that you are satisfied with our products and service and with our current promotion.
kind regards,
The Acuprime Team
First-Class once more, Acuprime.
The order was accurately noted, packed securely and delivered very promptly.
Short of organising a singing telegram to accompany the delivery of my goods, Acuprime got it bang-on
16 novembre 2023
Réponse de AcuPrime®
Hi Hugh,
Thank you so much for leaving us a very positive review!
We appreciate your feedback and that you are happy and satisfied with our products and service.
kind regards,
The Acuprime Team
Did what it says in the tin
Did what it says in the tin! Easy to use webpage and paid for delivery got it when expected!
15 novembre 2023
Réponse de AcuPrime®
Hi,
Thank you so much for leaving us a very positive review! we appreciate that you are happy and satisfied with our products and service.
kind regards,
The Acuprime Team
Réponse de AcuPrime®
Hi Dennis,
Thank you so much for leaving us a very positive review! we appreciate that you are happy and satisfied with our products and service.
kind regards,
The Acuprime Team
Réponse de AcuPrime®
Hi Clive,
Thank you so much for leaving us a very positive review! we appreciate that you are happy with our products' price and service.
kind regards,
The Acuprime Team
Great product and efficient delivery
Great product, delivered quickly and updated via email as to delivery.
23 octobre 2023
Réponse de AcuPrime®
Hi Mallinder,
Thank you so much for leaving us a very positive review! we appreciate that you are happy with our products and service.
kind regards,
The Acuprime Team
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