As a new student of acupuncture I needed quite a lot of help placing my first order. The staff were courteous, knowledgeable and went above and beyond to answer my questions, even taking time to sourc... Voir plus
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Lisez les avis des autres
AcuPrime has a good customer experience where a helpful person answers the phone to take an order. I understand this may be an extra business expense, but my original order was cancelled due to a na... Voir plus
Superb service!! I’ve ordered a different make previously 3 times from elsewhere and been let down. Reordered through this company and was delivered the very next day High quality and well packaged... Voir plus
L'entreprise a répondu
Purchased a TDP lamp from acuprime. I looked around for ages trying to find the best one. I contacted AcuPrime and found them so helpful and accommodating compared to other companies I contacted. This... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Acupuncteur
- Centre d'acupuncture
- Fournisseur de produits de beauté
- Magasin de médecine chinoise
- Fournisseur d'équipement de physiothérapie
À propos de AcuPrime®
Écrit par l'entreprise
10% off your first order* Shop Products Follow Us on Facebook Our Blog Contact us
Why Choose AcuPrime?
At AcuPrime we supply anything from acupuncture needles to cupping sets and moxa rolls. All your traditional Chinese medicine products in one place! Simply put we are your direct link to the manufacturers.
Our brands include DongBang Medical, Meridius, Seirin, Orca and Sedatelec.
We aim to deliver and supply excellence throughout the UK to practitioner’s and wholesalers alike. We have been trading for over 20 years, so you know you can count on us.
We offer on-site professional advice on all our products, next day delivery & international shipping.
Come discover excellence at sensible prices.
Check out our website above or get in touch with us today, we would love to hear from you!
*Enjoy 10% off your first order when you sign up for our latest news & offers
Coordonnées de contact
1 The Forrest Units, Hennock Road East, EX2 8RU, Exeter, Royaume-Uni
- +44 (0) 1392829500
- info@acuprime.com
- acuprime.com
4,9
Excellent
392 avis
Demande des avis aux clients
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My order has been delivered one day…
My order has been delivered one day earlier than expected. Very happy with all stuff I ordered, will highly recommend this company, I definitely will buy acupuncture consumables again. Thank you
17 juillet 2023
Réponse de AcuPrime®
Hi Lubica,
Thank you for leaving us a positive review. We will always try to meet the best standards for you and give you the best service we can give.
Thank you for highly recommending us and we look forward to your next order!!!
Best regards,
The Acuprime Team
I had to return the machine
I had to return the device because Mexican customs and according to health regulations do not allow that optimal quality in Mexico, they prefer that Chinese products abound in our country, but regarding the company, very serious, they sent the package and I do not doubt that the quality of the product is good, if I arrive in Mexico, within the stipulated shipping period, thanks for your support I recommend them
17 juillet 2023
Réponse de AcuPrime®
Hello Rodolfo,
We thank you for leaving us a positive review even though you didn't get the products you wanted due to customs regulations. We appreciate that you still recommend us.
We hope for another opportunity to serve you again.
Best regards,
The Acuprime Team
Very effective and efficient service.
20 juillet 2023
Réponse de AcuPrime®
Dear Jennifer,
Thank you for your great review!
We are glad you had a positive shopping experience with us, we do our very best to provide the best service to our customers.
We will continue to provide and improve our standard of service.
Kind regards
The Acuprime team.
Excellent products and customer…
Excellent products and customer service. Couldn't have been more helpful and what they offer is very reasonably priced with high quality. I will continue to use Acuprime for my acupuncture supplies.
20 juillet 2023
Réponse de AcuPrime®
Dear N Wald,
Thank you for your positive review.
We are glad you had such a positive experience with our products and services.
We will keep working in this direction to ensure we meet your expectations every time.
kind regards,
The Acuprime Team.
Nopeus/helppous.
17 juillet 2023
Réponse de AcuPrime®
Dear Veli-Pekka,
Thank you for your positive review.
We are happy to know that you are satisfied with our products and service.
We aim to keep up with the high standards that you deserve.
kind regards,
The Acuprime Team.
Brilliant service!
Great deal on quality items with very quick delivery, can't ask for more
17 juillet 2023
Réponse de AcuPrime®
Dear Colin,
Thank you for your amazing review.
We are glad we managed to meet all your requirements, and to know that you are happy with our products and services.
We will keep working in that direction to provide you with the best products and services.
kind regards,
The Acuprime Team.
The delivery was fast
The delivery was fast and customer service answered accurately all of my questions
3 juillet 2023
Réponse de AcuPrime®
Dear Emmanuelle,
Thank you for your great and positive review. We are happy to know that we manage to answer all your questions and that you had a positive experience with us.
We are committed to keep working to maintain the standards you deserve.
kind regards,
The Acuprime Team.
Easy buying experience
Easy buying experience, well packed and arrived quickly. Would reccomend
2 juillet 2023
Réponse de AcuPrime®
Dear Michelle,
Thank you for your great and positive review. We are glad you had a positive shopping experience with us. And all was up to your standards.
We will keep working in that direction to provide you with the best products and services.
kind regards,
The Acuprime Team.
Brilliant service all round, very fast delivery
Found a Tdp lamp on sale which was a great saving, the delivery was extremely quick. Had it next day to continue using in the clinic.
11 juillet 2023
Réponse de AcuPrime®
Hello Colin,
Thank you for your lovely review, we are so please that your order got to you immediately!!! we do our best to get your order to you as soon as possible to keep you going!
keep an eye on our promotion, we keep them coming too!
kind regards,
The Acuprime Team.
I had to exchange something and it was…
I had to exchange something and it was dealt with quickly and in a very helpful way. Thank you.
10 juillet 2023
Réponse de AcuPrime®
Hi Ana,
we appreciate you leaving us a good review, we are happy to help in any way we can.
Kind Regards
The AcuPrime Team
Very good website
Very good website. Quick, easy and fast delivery.
Well done guys!
Great quality.
25 juin 2023
Réponse de AcuPrime®
Hi Micheli,
thank you so much!! we appreciate that you left us a good review!!
we are so happy that you are pleased.
We will continue to meet your standards!
kind regards,
The Acuprime Team
Listened to order
Listened to order. Processed it. Safe arrival of my acupuncture needles....all in very fast time.
Totally recommend.
Felicity Coleman Physio
29 juin 2023
Réponse de AcuPrime®
Hello Felicity,
Thank you for your amazing review, we are glad you are happy with our service!! we will continue to strive to serve you better.
kind regards,
The Acuprime Team
Réponse de AcuPrime®
Dear Lutfiye,
Thank you for leaving us a positive review, we are happy that you are happy with the quality of our products and the standard of our service.
kind regards,
The Acuprime team
Acuprime kindly updated me on an out of…
Acuprime kindly updated me on an out of date product i was waiting for and delivery is always super quick
thank you
22 juin 2023
Réponse de AcuPrime®
Hello Carol and Glen,
Thank you for leaving us a positive review.
We try our best to keep everyone updated on their orders and to also give you what you deserve, and you deserve the best!
kind regards,
The Acuprime Team
Highly impressed
This was my first order from AcuPrime.
They dispatched my order quickly with fast delivery and included some free sterile wipes, which was a rather pleasing surprise. The product is excellent as is the service from AcuPrime.
I will certainly order from them again, as long as the prices stay reasonable 😁
4 juin 2023
Réponse de AcuPrime®
Hello Ian,
We are so happy to hear that your order got to you immediately, we are as pleased as you for giving us a positive review and that you find our services excellent and to your standards.
We will continue to do our best to serve you.
Kind regards,
The Acuprime Team
great quality product
great quality product, excellent price and super fast delivery. cannot fault in any way
30 mai 2023
Réponse de AcuPrime®
Hi Joe,
Thank you so much for your positive review, we appreciate this so much. We try our very best to give you all the three main qualities in giving you the best service.
kind regards,
The Acuprime Team
Great products
Great products, quick service and good communication. Would purchase from them again and thoroughly recommend.
5 juin 2023
Réponse de AcuPrime®
Hello Charlotte,
We are so happy you liked our products and our service. Reviews like yours helps us to keep doing better and do our best to meet your standards.
Thank you for your positive review and we will continue to strive, giving you the best experience we could give!
best regards,
The Acuprime Team
Si quick delivery.
31 mai 2023
Réponse de AcuPrime®
hi Kay,
thank you for your positive review, we are glad your order managed to get to you as soon as possible.
kind regards,
The Acuprime Team
Réponse de AcuPrime®
Hi Rosalie,
thank you for your positive review, we are glad you find our efforts excellent.
we will continue to live up to that standards to keep you and everyone happy.
kind regards,
The Acuprime Team
Great service
Great service !
Helped me very much with some trouble with the parcel, until the problem was fixed.
Much aprreciated !
Thanks to: Matteo, Ahid and Paul.
10 mai 2023
Réponse de AcuPrime®
Hi Dor,
Thank you for your patience, we are always happy to help! we apologise again for the inconvenience the situation has caused you.
Thank you for leaving a kind review, we appreciate you so much.
best regards,
The Acuprime Team
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