Amazing customer service. They were able to help me on the spot with an easy application process. Very grateful to come across such an amazing loan company 🙏🏼
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I love this place the manager Raul is always there to help and is very understanding!! Ashley is always a joy when i go in and is verg knowledgeable!! THANK YOU GUYS FOR BEING SO AWESOME!!
L'entreprise a répondu
Mr. Marquez made my loan experience very easy. He is very nice, professional and courteous. I highly recommend him at Advance America for anyone looking for a loan.
L'entreprise a répondu
Kimberly and Ashley have helped me today with my loan and have been an amazing help I want to thank them and encourage anyone looking for loan to come in and see them !!! Great place and great people... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Établissement de crédit
- aussi dans
- Institution financière
- Service de transfert d'argent
- Service de transfert d'argent par mandat
- Société financière non banquière
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Coordonnées de contact
9008 Dyer St., Ste. F, 79904, El Paso, TX, Etats-Unis
- 915-757-1866
4,8
Excellent
134 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Advance America - El Paso - 9008 Dyer St., Ste. F
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day
Fast friendly and efficient staff
8 août 2026
Avis spontané
Réponse de Advance America - El Paso - 9008 Dyer St., Ste. F
Thank you for your response and comments regarding our services. We appreciate your business!
Réponse de Advance America - El Paso - 9008 Dyer St., Ste. F
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I love it here easy and fast loans good…
I love it here easy and fast loans good service
2 juillet 2026
Avis spontané
Réponse de Advance America - El Paso - 9008 Dyer St., Ste. F
Thank you for your response and comments regarding our services. We appreciate your business!
Poor customer service
Two days in a row I called to make sure the payment that was drafted from my bank account was ok because when I log in to my advanced America account it doesn't show the payment was made.
First day the automated system said the wait time was 10 minutes. After 30 minutes they were closed so I hung up.
Second day I got someone on the phone and she took my information and said "we are with customers one of us will call you back but you can log in online for any questions."
Really? Login online? I just said the online account doesn't reflect the payment that was made. And when I was in store they repeatedly picked up the phone and handled other questions while I was standing right there.
Clearly customer service doesn't mean much to them and is extremely inconsistent.
26 juin 2026
Avis spontané
Réponse de Advance America - El Paso - 9008 Dyer St., Ste. F
We’d like to learn more about this situation. Please call our Service Solution Team at 1-888-310-4238. Thank you.
Great customer service!!!
Great customer service!!!
Explain everything to me thoroughly, with any questions I had. Thank you Raul!!! I was really in a bind.
6 juin 2026
Avis spontané
Réponse de Advance America - El Paso - 9008 Dyer St., Ste. F
We're so glad we could help when you needed it most. We appreciate your kind words about our customer service!
Réponse de Advance America - El Paso - 9008 Dyer St., Ste. F
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Réponse de Advance America - El Paso - 9008 Dyer St., Ste. F
Gracias por tu reseña positiva. En Advance America nos esforzamos por brindar el mejor servicio al cliente y estamos muy contentos de poder brindarle las soluciones monetarias que necesita. Qué tengas un lindo día.
Very good service
3 avril 2026
Avis spontané
Réponse de Advance America - El Paso - 9008 Dyer St., Ste. F
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Réponse de Advance America - El Paso - 9008 Dyer St., Ste. F
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The personal attention and the patience…
The personal attention and the patience with me was the very Best Service one could ask for! No pressure just lots of patience👍
12 mars 2026
Avis spontané
Réponse de Advance America - El Paso - 9008 Dyer St., Ste. F
We appreciate your positive feedback and are so happy to hear that you received the very best service and personal attention with patience.
Réponse de Advance America - El Paso - 9008 Dyer St., Ste. F
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service
Ashley is very friendly and helpful. The application was a quick process. Will do business again.
24 février 2026
Avis spontané
Réponse de Advance America - El Paso - 9008 Dyer St., Ste. F
Thank you for your response and comments regarding our services. We appreciate your business!
Réponse de Advance America - El Paso - 9008 Dyer St., Ste. F
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Asly muy linda muy eficaz y muy amable…
Asly muy linda muy eficaz y muy amable siempre es un gusto venir con ella lo recomiendo
7 février 2026
Avis spontané
Réponse de Advance America - El Paso - 9008 Dyer St., Ste. F
Gracias por tu reseña positiva. En Advance America nos esforzamos por brindar el mejor servicio al cliente y estamos muy contentos de poder brindarle las soluciones monetarias que necesita. Qué tengas un lindo día.
Réponse de Advance America - El Paso - 9008 Dyer St., Ste. F
We appreciate you taking the time to leave us this positive feedback. We are so happy to hear that you found our service helpful and professional!
Réponse de Advance America - El Paso - 9008 Dyer St., Ste. F
Thank you for your response and comments regarding our services. We appreciate your business!
Amazing customer service
Amazing customer service. They were able to help me on the spot with an easy application process. Very grateful to come across such an amazing loan company 🙏🏼
22 janvier 2026
Avis spontané
Réponse de Advance America - El Paso - 9008 Dyer St., Ste. F
We appreciate you taking the time to leave us such a positive review! We're so glad we could assist you with an easy application process and provide the money solutions you needed.
Great fast service !
20 janvier 2026
Avis spontané
Réponse de Advance America - El Paso - 9008 Dyer St., Ste. F
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Ashley was very friendly and helpful…
Ashley was very friendly and helpful definitely recommend !!
14 janvier 2026
Avis spontané
Réponse de Advance America - El Paso - 9008 Dyer St., Ste. F
We appreciate your positive feedback and are so happy we could provide the assistance you needed. We are glad to hear you had a great experience.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.