The two employees that were working were great! Just the conversation and friendliness alone! I came in after having a bad experience at a different cash advance company, and they definitely made it a... Voir plus
L'entreprise a répondu
3835 28th St. SE, Suite 101, 49512 Grand Rapids, MI, US
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The two employees that were working were great! Just the conversation and friendliness alone! I came in after having a bad experience at a different cash advance company, and they definitely made it a... Voir plus
L'entreprise a répondu
Each individual is very nice good personalities. Good instructions. However, my last experience was not as enjoyable because my person was tired and showed it. I do understand but…. Something that we... Voir plus
L'entreprise a répondu
Great service and always polite and helpful. I would highly recommend there service if you are in need of some short term help.
L'entreprise a répondu
I appreciate the exceptional dedication to the job and customer service provided. the attention to details of the customer's needs and details of the job did not go unnoticed. Thank you.
L'entreprise a répondu
Écrit par l'entreprise
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
3835 28th St. SE, Suite 101, 49512, Grand Rapids, MI, Etats-Unis
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Réponse de Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
Very nice and professional smile on every one's face

Réponse de Advance America - Grand Rapids - 3835 28th St. SE, Suite 101

Réponse de Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
As always, your Service Representative was cordial, efficient and professional. It's nice to know that your service is available when needed, and I will continue to patronize AA.

Réponse de Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
The two employees that were working were great! Just the conversation and friendliness alone! I came in after having a bad experience at a different cash advance company, and they definitely made it a better day for me! I can't remember there names, I had a long horrible day that day. They were great though!

Réponse de Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
Each individual is very nice good personalities. Good instructions. However, my last experience was not as enjoyable because my person was tired and showed it. I do understand but…. Something that we have to learn is how to fake and greet people with a smile whether we want to or not. I work with people all day long as a Licensed Massage Therapist and no matter how tired I am I cannot let my clients see that. That’s good customer service. Even when I asked if she was having a good day and was she tired she responded that she was tired and I said I can tell, it didn’t change her demeanor. Still no smile. A smile can change anyone’s bad day to a good day. I may have been having a bad day. I wasn’t but Just saying. Other than that my experience was still good because Advance America gave me what I needed and you all take good care of me. Thanks for being there when I need you.

Réponse de Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
The customer service that I have there is really excellent they always have a smile

Réponse de Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
Great service and always polite and helpful. I would highly recommend there service if you are in need of some short term help.

Réponse de Advance America - Grand Rapids - 3835 28th St. SE, Suite 101

Réponse de Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
I appreciate the exceptional dedication to the job and customer service provided. the attention to details of the customer's needs and details of the job did not go unnoticed. Thank you.

Réponse de Advance America - Grand Rapids - 3835 28th St. SE, Suite 101

Réponse de Advance America - Grand Rapids - 3835 28th St. SE, Suite 101

Réponse de Advance America - Grand Rapids - 3835 28th St. SE, Suite 101

Réponse de Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
Service kind and fast and very informative makes you feel comfortable.

Réponse de Advance America - Grand Rapids - 3835 28th St. SE, Suite 101

Réponse de Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
The customer service is amazing, both employees were very patient and good at explaining things to me. Going over the agreement very well and just ver polite.

Réponse de Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
I have forgotten the ladies name in the office I go to. But she is always, always very friendly. She remembers my name. She is very helpful.

Réponse de Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
Great customer service with my mother-in-law

Réponse de Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
I have a great experience borrowing from Advance America- Grand Rapids. The staff is always fast, kind and friendly.

Réponse de Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
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